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Dell Data Protection Suite vs Unitrends comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Dell Data Protection Suite minimizes downtime, enhances recovery, reduces incidents and audit times, boosting productivity and security focus.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
Dell Data Protection Suite justifies its ROI in cases of disaster by ensuring data availability and preventing losses in time and data.
Director - Sales & Operations at Techtrix System
The essential point is its reliability and fast recovery of information from corporate equipment.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
If you have the right products in place with data recoverability, data protection strategies, and cyber resiliency strategy, customers can depend on this solution to recover their data rather than spending a lot of time and money paying ransomware to restore their data.
Pre Sales Manager at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
8.5
Dell customer support is highly rated for its knowledgeable staff, quick issue resolution, and effective partner network.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Lider Soporte Cloud at a security firm with 51-200 employees
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance.
Director - Sales & Operations at Techtrix System
The customer support for Dell Data Protection Suite is very fast and great.
Cloud Support at a tech company with 1-10 employees
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Scalability Issues

Sentiment score
8.1
Dell Data Protection Suite excels in scalability, providing flexible expansion through cluster solutions, though licensing costs can be high.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
Multiple data domain storage boxes are offered by Dell for storage expansion.
Director - Sales & Operations at Techtrix System
The scalability of Dell Data Protection Suite is very good, and it can be scaled in a relatively smooth way.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Dell Data Protection Suite is effective and stable when properly integrated, despite potential initial technical challenges.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
Overall, the Dell DPS provides efficient performance when properly integrated with other infrastructures.
Director - Sales & Operations at Techtrix System
Dell Data Protection Suite is stable because it is part of the solution suite from the best company for my needs.
Cloud Support at a tech company with 1-10 employees
The solution is stable when it is implemented in the right way.
Pre Sales Manager at a tech services company with 51-200 employees
 

Room For Improvement

Dell Data Protection Suite needs improved usability, clearer documentation, better integrations, and simplified pricing and deployment processes.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
Dell Data Protection Suite is very robust and scalable, but it requires training for the IT team.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
Configuring policies and integrating with the cloud platforms took longer than expected.
Cloud Support at a tech company with 1-10 employees
A customer with a complex environment with multiple workloads may find that a single tool cannot cover everything.
Pre Sales Manager at a tech services company with 51-200 employees
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Setup Cost

Enterprise buyers had mixed experiences with Dell Data Protection Suite, citing varied pricing, setup costs, and required deployment diligence.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
When I need to deploy the different features of the solutions, I learn what the price is, where, and when to apply the licensing.
Cloud Support at a tech company with 1-10 employees
The solution is very expensive, which is its main drawback compared to competition in the market.
Director - Sales & Operations at Techtrix System
My experience with pricing, setup cost, and licensing is mixed, as I need to be aware of these details when implementing the solution.
Lider Soporte Cloud at a security firm with 51-200 employees
 

Valuable Features

Dell Data Protection Suite enhances security and efficiency with automated policies, robust encryption, multi-cloud support, and advanced analytics.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
Immutable backups gave us confidence against ransomware, and faster VM restores improved uptime.
Cloud Support at a tech company with 1-10 employees
The suite also provides a high level of encryption for data traveling between primary and disaster recovery sites, ensuring its security.
Director - Sales & Operations at Techtrix System
It provides detailed reports, centralized management, and increased data security, which simplifies audit and recovery processes.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Categories and Ranking

Dell Data Protection Suite
Ranking in Backup and Recovery
44th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
28th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Dell Data Protection Suite is 0.4%, up from 0.2% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Unitrends0.7%
Dell Data Protection Suite0.4%
Other98.9%
Backup and Recovery
 

Featured Reviews

D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
report
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
9%
Energy/Utilities Company
6%
Financial Services Firm
6%
Manufacturing Company
14%
Construction Company
13%
Retailer
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Data Protection Suite?
The solution is very expensive, which is its main drawback compared to competition in the market.
What needs improvement with Dell Data Protection Suite?
From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager. The idea here is the silos kind of architecture because Dell Data Prot...
What is your primary use case for Dell Data Protection Suite?
Dell Data Protection Suite will be mainly used for backup and recovery solutions.
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Overview

 

Sample Customers

Information Not Available
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Dell Data Protection Suite vs. Unitrends and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.