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Dell Data Protection Suite vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Suite
Ranking in Backup and Recovery
85th
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
53rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (30th), MSP Backup (5th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Dell Data Protection Suite is 0.2%, up from 0.0% compared to the previous year. The mindshare of MSP360 Backup is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ZK
Ensures our data is virus-free and protected from ransomware
While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market. The deployment is complex and not simplified, requiring professional expertise. Additionally, there are issues with initial setup, particularly network speed and latency, which can cause disruption. Once configured, it is easy to manage, but training is necessary due to the technical complexity.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'd rate the solution ten out of ten."
"Dell Data Protection Suite is a comprehensive suite offering virus-free and ransomware-free data protection."
"MSP360 Backup's most valuable feature is its backup interface."
"Provides connectivity to a lot of different cloud storage solutions."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Technical support is very good."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
 

Cons

"While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market."
"While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market. The deployment is complex and not simplified, requiring professional expertise."
"The solution's pricing is very high."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The product could be more user-friendly."
"The graphics are looking a bit old and should be updated."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Data Protection Suite?
The solution is very expensive, which is its main drawback compared to competition in the market.
What needs improvement with Dell Data Protection Suite?
While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market. The deployment is complex and not simplified, requiring professional expertise. A...
What is your primary use case for Dell Data Protection Suite?
As a reseller and partner of Dell Technologies, I sell and resell whatever Dell offers in Pakistan. I am involved in storage solutions, including products like Powerwall, Compellent, and PowerStore...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
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