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Dell Data Protection Suite vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Suite
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
52nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell Data Protection Suite is 0.4%, up from 0.4% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Data Protection Suite0.4%
MSP360 Backup1.1%
Other98.5%
Backup and Recovery
 

Featured Reviews

D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dell Data Protection Suite is a comprehensive product with comprehensive tools."
"Dell Data Protection Suite has helped manage our storage costs wonderfully, as we were able to achieve up to 10.56 times deduplication."
"From my end experience, the biggest impact of Dell Data Protection Suite has been operational efficiency and storage optimization."
"I'd rate the solution ten out of ten."
"The essential point is its reliability and fast recovery of information from corporate equipment."
"The best features that Dell Data Protection Suite offers are strong ransomware protection and reliable backup recovery across different workloads."
"I recommend this solution because it is the most complete tool in the market, and Dell Data Protection Suite is a faster and excellent solution."
"Many of our customers and partners are very satisfied because using Dell Data Protection Suite or Data Domain allows them to manage their backups in a smooth way and gain significant savings in storage area because the deduplication of Data Domain is really effective."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is easy to access and handles things efficiently."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"I would recommend the solution; it's a very trustworthy solution."
"The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"MSP360 Backup's most valuable feature is its backup interface."
 

Cons

"The biggest frustration I have with Dell Data Protection Suite is the initial setup."
"Dell Data Protection Suite could be improved in a few areas based on real-world use."
"For now, I find that Commvault and Veeam are stronger in that aspect."
"Dell Data Protection Suite could provide support for more virtualization platforms."
"From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager."
"While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market. The deployment is complex and not simplified, requiring professional expertise."
"The learning curve is relatively steep, the complexity of some advanced configurations is challenging, and the interface could be more intuitive."
"Regarding needed improvements for Dell Data Protection Suite, I think support must be upgraded."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

Information not available
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
14%
Retailer
7%
Comms Service Provider
7%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Data Protection Suite?
The pricing and licensing of Dell Data Protection Suite depend on factors such as the number of protected server virtual machines, storage capacity, workload types, and required features. From a se...
What needs improvement with Dell Data Protection Suite?
Dell Data Protection Suite can be improved in several areas. The user interface could be more intuitive, especially for new administrators. Reporting and dashboard customization could provide more ...
What is your primary use case for Dell Data Protection Suite?
My main use case for Dell Data Protection Suite is protecting VMware virtual machines, Windows and Linux servers, and critical applications. I configured backup policies, monitored scheduled backup...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Dell Data Protection Suite vs. MSP360 Backup and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.