Dell CloudIQ vs ManageEngine IT360 comparison

Dell Technologies and ManageEngine are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #32 with an average rating of 8.5, while ManageEngine is ranked #69. Dell Technologies holds a 0.9% mindshare in IM, compared to ManageEngine’s 0.5% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

1,717 Views
1,665 Comparison Views

90% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

1,302 Views
560 Comparison Views

100% willing to recommend

Dell CloudIQ

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and Dell CloudIQ compete in the IT management space. ManageEngine IT360 seems to have an edge in pricing with scalable options, while Dell CloudIQ leads with advanced features and smart insights.

Features: ManageEngine IT360 offers comprehensive network, server, and application monitoring with real-time analytics and integrated ITIL processes. Dell CloudIQ provides in-depth storage analytics, predictive insights, and AI-driven operational management, focusing on smart insights and automation.

Room for Improvement: ManageEngine IT360 could enhance its cloud integration capabilities and improve the automation of updates and insights. Additionally, expanding storage analytics features could broaden its appeal. Dell CloudIQ may benefit from more competitive pricing options for smaller businesses and a more straightforward on-premises deployment model. Expanding its real-time network and server monitoring capabilities could enhance its completeness.

Ease Of Deployment and Customer Service: ManageEngine IT360 offers straightforward on-premises deployment with dedicated support services for quick setup. Dell CloudIQ, being cloud-based, allows for seamless integration and automatic updates, complemented by robust online support. ManageEngine’s on-prem model provides more control, while Dell CloudIQ’s cloud approach and efficient support suit modern infrastructures.

Pricing and ROI: ManageEngine IT360 incurs a lower initial setup cost with scalable pricing, favoring smaller enterprises and ensuring quicker ROI. Dell CloudIQ’s pricing reflects its advanced features and offers significant long-term value for larger organizations needing robust storage solutions. ManageEngine IT360 is attractive for budget-conscious teams, while Dell CloudIQ provides compelling returns for complex environments.

To learn more, read our detailed Dell CloudIQ vs. ManageEngine IT360 Report (Updated: March 2026).

Buyer's Guide

Dell CloudIQ vs. ManageEngine IT360

March 2026

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Helped 885,667 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.4

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine IT360

Ranking in IT Infrastructure Monitoring

69th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (93rd), IT Asset Management (29th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Dell CloudIQ	0.9%
ManageEngine IT360	0.5%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"Has really nice roll-up dashboards."

"This solution would be very helpful for anybody that is solely using Dell equipment."

"The dashboard is clear and user-friendly."

"It's convenient because you can access it from a mobile device without needing a laptop."

"The tool for forecasting capacity is valuable."

More Dell CloudIQ pros

"It is easy to identify and collect information from all of the nodes on the network."

"Customer Service: Absolutely fantastic."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The technical support is good."

"The monitoring capability is easy to use and it can be done without any training."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

Cons

"CloudIQ doesn't do well in terms of integrating with technologies other than Dell."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"PowerScale is the only file system offered and that is limiting."

"I think the remediation could have been better."

"It can improve the reporting facility to create custom reports or dashboards."

"The reporting capabilities of this solution could be improved."

More Dell CloudIQ cons

"The GUI could be improved."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"The product could use more intelligence, automation and general availability of product information."

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Construction Company

10%

Financial Services Firm

10%

Manufacturing Company

Construction Company

31%

Computer Software Company

13%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

No data available

Questions from the Community

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

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Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 34% of the time

HPE OneView vs Dell CloudIQ

Compared 10% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 6% of the time

eG Enterprise vs Dell CloudIQ

Compared 6% of the time

More Dell CloudIQ Competitors

Netreo vs ManageEngine IT360

Compared 14% of the time

Alluvio AppResponse vs ManageEngine IT360

Compared 9% of the time

Kentik vs ManageEngine IT360

Compared 9% of the time

USU Valuemation vs ManageEngine IT360

Compared 7% of the time

Zabbix vs ManageEngine IT360

Compared 7% of the time

More ManageEngine IT360 Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

March 2026

Download Dell CloudIQ product report

Buyer's Guide

Network Monitoring Software

March 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

North Carolina State University

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Dell CloudIQ vs. ManageEngine IT360

March 2026

Free Report: Dell CloudIQ vs. ManageEngine IT360

Find out what your peers are saying about Dell CloudIQ vs. ManageEngine IT360 and other solutions. Updated: March 2026.

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