PagerDuty Operations Cloud and DataRobot are two competitive products in their respective domains. While PagerDuty Operations Cloud excels in real-time incident management, DataRobot stands out in automated machine learning. Users tend to favor DataRobot's features despite its higher price.
Features: PagerDuty Operations Cloud offers an efficient alerting system, extensive integration capabilities, and straightforward setup. DataRobot provides automated machine learning, advanced data visualization tools, and comprehensive model deployment features.
Room for Improvement: PagerDuty Operations Cloud users suggest enhancing reporting capabilities, incident analytics, and automated workflows. DataRobot users recommend improvements in model deployment speeds, user training resources, and better usability in the model interface.
Ease of Deployment and Customer Service: PagerDuty Operations Cloud is praised for its straightforward setup and responsive customer support. DataRobot users appreciate its deployment process but desire more comprehensive guidance during implementation.
Pricing and ROI: PagerDuty Operations Cloud offers competitive pricing with quicker ROI. DataRobot, though more expensive upfront, delivers long-term value due to its extensive features and capabilities.
| Product | Market Share (%) |
|---|---|
| PagerDuty Operations Cloud | 2.0% |
| DataRobot | 0.5% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 11 |
| Large Enterprise | 19 |
DataRobot captures the knowledge, experience and best practices of the world’s leading data scientists, delivering unmatched levels of automation and ease-of-use for machine learning initiatives. DataRobot enables users to build and deploy highly accurate machine learning models in a fraction of the time.
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
PagerDuty Features
PagerDuty has many valuable key features. Some of the most useful ones include:
PagerDuty Benefits
There are many benefits to implementing PagerDuty. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the PagerDuty solution.
Brandon J., Director of engineering at a wellness & fitness company, says, "The SMS pages and the mobile application are pretty much the top two features."
PeerSpot reviewer Pramodh M., DevSecOps Consultant at a tech services company, comments, “The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable. There is a flexible and easy way of integrating with monitoring tools. It allows us to configure the integration with APIs and plugins as well.”
Syed Mohammad A., Vice President - Operations and Client Services at a financial services firm, mentions, "PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."
A Principal Architect at an energy/utilities company states, “The most important feature that is used is call scheduling. We are also able to actually call IT folks in the case of an emergency.”
We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
