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DataRobot vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataRobot
Ranking in AIOps
16th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Predictive Analytics (5th), AI Development Platforms (12th)
PagerDuty Operations Cloud
Ranking in AIOps
9th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Process Automation (13th), IT Alerting and Incident Management (1st), Critical Event Management (CEM) (1st)
 

Mindshare comparison

As of May 2025, in the AIOps category, the mindshare of DataRobot is 0.6%, up from 0.2% compared to the previous year. The mindshare of PagerDuty Operations Cloud is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

SagarYadav - PeerSpot reviewer
Automating model comparison speeds up development and reduces timelines
DataRobot is equipped with a GUI-based approach that simplifies the process of feature engineering and model training. It provides AutoML capabilities, which allow for comparing thousands of models and selecting the best-suited one based on business requirements. By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.
JeremyEmmett - PeerSpot reviewer
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DataRobot can be easy to use."
"DataRobot is highly automated, allowing data scientists to build models easily."
"By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month."
"It's easy to do MLOps operations. It's a lot easier to manage jobs and see the logs if there's any drift in a model."
"We especially like the initial part of feature engineering, because feature engineering is included in most engines, but DataRobot has an excellent way of picking up the right features."
"PagerDuty helps you bifurcate teams and redirect alerts to specific teams"
"The product easily integrates with other solutions."
"The initial setup is a simple process."
"The alerts are immediate in this solution, which allows us to respond to errors quickly."
"PagerDuty is very stable and very reliable."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day. Everything is visible to everybody. It's not just a single person getting an SMS, then going, "Oh, I'm not going to worry about that." The visibility to everybody on the team is one of the great things about it because it reduces the white noise."
"The initial setup is straightforward."
 

Cons

"Generative AI has taken pace, and I would like to see how DataRobot assists in doing generative AI and large language models."
"If we could include our existing Python or R code in DataRobot, we could make it even better. The DataRobot that we have is specific to an industry, but most of the time we would have our own algorithms, which are specific to our own use case. If we had a way by which we could integrate our proprietary things into DataRobot with a simple integration, it would help us a lot."
"DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality."
"The business departments will love to work with DataRobot because they use the tool to investigate their data, such as targeting what they want to investigate. They don't need any data scientists near them. They can investigate at eye level and bring into the BI tool, or can bring it to the data scientist. Data scientists can use this tool to bring increase the solution to the maximum. All the others can use it, but not to the maximum."
"There are some performance issues."
"It is a very non-customizable product, so you cannot add things like root cause analysis or the classification of incidents based on the area where you are getting more incidents. For example, if you're getting a lot of database issues, that may be an are you want to probe."
"I would like to see more content in the notification messages; although, that might be a configuration on our end."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"The user interface could be more intuitive."
"I would like the UI to be more intuitive. I would like to be able to group or color-code the discoveries. When you create a system, you have a listing of all the different configurations. You can list them by teams, but some additional color coding would be helpful. I would break it down by incident controls. In other words, it should be broken down it into response teams and engineering divisions."
"It cannot be integrated with our upgraded Jira system."
"Something that needs to be improved, is adding multilingual support."
"It is difficult to send underlying trace files or statuses using PagerDuty."
 

Pricing and Cost Advice

"We dropped the plan to use DataRobot, because we found the pricing to be on the higher sise. We liked DataRobot a lot, but due to the pricing, we dropped that idea."
"The price of DataRobot is good because if you take the price of the solution which is approximately $65,000, it is less than a data scientist. There are very few data scientists available."
"The cost is quite high. But if you want to get a full-featured application and you have a big team..."
"The cost is based on the package you select."
"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"The pricing may be about $1,000 per user."
"The price is very high."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Financial Services Firm
13%
Manufacturing Company
8%
Computer Software Company
8%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with DataRobot?
DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality.
What is your primary use case for DataRobot?
In our day-to-day use, I utilize DataRobot to speed up our development process through its GUI capability. Once I set up our connection with a back-end data set, whatever the project I work on next...
What advice do you have for others considering DataRobot?
I would recommend DataRobot because if there is something not included in the UI, I have the freedom to use its Python API, which extends the capability for different use cases. Additionally, I wou...
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...
What needs improvement with PagerDuty?
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability...
 

Overview

 

Sample Customers

Harmoney, Zidisha, ONE Marketing, DonorBureau, Trupanion, Avant
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about DataRobot vs. PagerDuty Operations Cloud and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.