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DataRobot vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.0
DataRobot enhanced prediction accuracy, reduced analysis time, simplified processes, and improved efficiency, leading to better decisions and cost savings.
Sentiment score
4.2
Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.
On average, we're saving about 10 to 15 hours per project.
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
L1 Analyst at HCLTech
 

Customer Service

Sentiment score
7.5
DataRobot excels in customer service and scalability, but could improve response speed and documentation for large datasets.
Sentiment score
5.8
Moogsoft support improved post-Dell acquisition, though response times and admin features need enhancement, and time zone issues persist.
They answer all my questions and share guidance on using DataRobot scripts if certain functionalities are not available in the UI.
Staff Specialist Data Scientist at a tech vendor with 5,001-10,000 employees
Being cloud-hosted enables automatic resource scaling, which supports collaboration across teams.
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
4.6
DataRobot is scalable, integrates easily, automates processes, supports multiple models, and handles large data volumes efficiently.
Sentiment score
7.0
Moogsoft offers scalable, cloud-hosted services praised for managing large user bases, with room for improved user-friendly features.
 

Stability Issues

Sentiment score
7.7
DataRobot is praised for stability and reliability, with enhancements improving user satisfaction across diverse analytics scenarios.
Sentiment score
7.3
Moogsoft offers stable performance, managing high-loads effectively with minimal issues, though occasional bugs are quickly addressed.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
L1 Analyst at HCLTech
 

Room For Improvement

DataRobot faces customization, integration, and performance challenges; improved AI support, transparency, and community engagement are needed.
Moogsoft users want better API integration, predictive analytics, dashboards, multi-cloud support, and enhanced AI-driven IT operations features.
DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python.
Staff Specialist Data Scientist at a tech vendor with 5,001-10,000 employees
There is a lack of transparency in the models; sometimes it feels like a black box.
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
L1 Analyst at HCLTech
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
CTO at a tech services company with 10,001+ employees
 

Setup Cost

<p>DataRobot provides scalable, cost-effective AI solutions with flexible pricing tailored to enterprise needs and usage volume.</p>
Moogsoft's AI ops solution is affordable and flexible, offering competitive pricing with various licensing options compared to competitors.
The setup cost was minimal because it's cloud-hosted, eliminating the need for heavy on-premises infrastructure, allowing us to start using it immediately after purchase.
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
CTO at a tech services company with 10,001+ employees
 

Valuable Features

DataRobot automates feature engineering and model testing, enhancing productivity and decision-making with user-friendly, scalable integration.
Moogsoft enhances IT operations using AI for noise reduction, event correlation, and improved incident response with collaborative alert management.
DataRobot has positively impacted our organization in many ways. First, it has improved efficiency; tasks such as model testing, feature engineering, and predictions that used to take us days or weeks can now be accomplished in hours.
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.
Staff Specialist Data Scientist at a tech vendor with 5,001-10,000 employees
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
L1 Analyst at HCLTech
The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.
CTO at a tech services company with 10,001+ employees
 

Categories and Ranking

DataRobot
Ranking in AIOps
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
Predictive Analytics (5th), AI Development Platforms (15th), AI Observability (66th), AI Finance & Accounting (4th)
Moogsoft
Ranking in AIOps
13th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Infrastructure Monitoring (25th), IT Operations Analytics (6th)
 

Mindshare comparison

As of January 2026, in the AIOps category, the mindshare of DataRobot is 1.0%, up from 0.5% compared to the previous year. The mindshare of Moogsoft is 3.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
Moogsoft3.0%
DataRobot1.0%
Other96.0%
AIOps
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
Automation has improved efficiency and decision-making while big data handling and transparency still need work
Aside from the many advantages of DataRobot, I believe there are areas that could be improved based on my experience. There is a lack of transparency in the models; sometimes it feels like a black box. For example, when I uploaded a large data set of about two gigabytes for processing, the time taken was slower than expected. Additionally, the handling of bigger data sets could be better, as it performs extremely well with smaller datasets but can lag with larger ones. The integration with some other tools used in our organization can also be challenging, and more flexibility for custom pre-processing and advanced model tuning would be beneficial. In terms of support and documentation, I believe improvements are needed. For instance, the response time from DataRobot could be quicker, which would be appreciated when we need assistance. The documentation is generally sufficient, but it can be lengthy and could use more real-world examples and step-by-step tutorials for better clarity. Lastly, creating a client community where users can share experiences and solutions might enhance the overall value and learning curve.
MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
10%
Retailer
8%
Financial Services Firm
16%
Computer Software Company
10%
Comms Service Provider
7%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for DataRobot?
While pricing falls more under my IT colleagues, from my perspective, the overall experience feels justified. The premium pricing is reasonable for the value provided, and I'd say it's worth the in...
What needs improvement with DataRobot?
Aside from the many advantages of DataRobot, I believe there are areas that could be improved based on my experience. There is a lack of transparency in the models; sometimes it feels like a black ...
What is your primary use case for DataRobot?
My main use case for DataRobot is to perform predictive analysis and automation of machine learning workflows. I use it to quickly build, test, and deploy models without extensive coding. One of th...
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
 

Comparisons

 

Overview

 

Sample Customers

Harmoney, Zidisha, ONE Marketing, DonorBureau, Trupanion, Avant
RetailNext
Find out what your peers are saying about DataRobot vs. Moogsoft and other solutions. Updated: December 2025.
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