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Datadog vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Datadog enhances visibility, reduces downtime, saves costs, and optimizes workflows by integrating features and improving operational efficiency.
Sentiment score
7.0
Users find Splunk Cloud beneficial for cost savings, quick issue resolution, improved visibility, and notable ROI, despite some drawbacks.
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
 

Customer Service

Sentiment score
7.1
Datadog's customer service is responsive and knowledgeable, though some users report delays with complex queries and phone support.
Sentiment score
5.7
Splunk Cloud Platform's support is inconsistent, with premium users satisfied but others experiencing delays and varying response quality.
Premium support is costly and may not always provide a satisfactory experience.
 

Scalability Issues

Sentiment score
7.6
Datadog efficiently scales with cloud services, offering seamless expansion, though users highlight the importance of monitoring pricing.
Sentiment score
7.3
Splunk Cloud Platform impresses with scalability but faces cost concerns, praised for adaptability and easy resource expansion.
 

Stability Issues

Sentiment score
8.0
Datadog offers reliable and stable performance with minimal downtime, impressive uptime, and efficient monitoring, even during peak periods.
Sentiment score
7.9
Splunk Cloud Platform is praised for 99.9% availability, minimal issues, and quick resolution, ensuring high user-rated stability.
 

Room For Improvement

Datadog needs improved performance, interface simplification, clearer billing, better integration, customization, analytics, documentation, security, and mobile app integration.
Splunk Cloud users face high costs, limited training, integration challenges, insufficient documentation, performance issues, and complex setup.
In future updates, I would like to see AI features included in Datadog for monitoring AI spend and usage to make the product more versatile and appealing for the customer.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
Integration is a bit difficult due to the coding required for the integrations.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
 

Setup Cost

Datadog offers flexible pricing based on usage and organization size, with potential for high costs if not monitored closely.
Splunk Cloud Platform's high cost and complex licensing challenge small organizations and complicate budgeting due to unbundled features.
The setup cost for Datadog is more than $100.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
If I were to rate the price for the product from 1 to 10, I would rate it nine.
 

Valuable Features

Datadog offers intuitive, comprehensive monitoring and integrations, enhancing infrastructure and application management with real-time insights and efficient operations.
Splunk Cloud Platform offers advanced search, dashboards, real-time analysis, AI insights, multi-cloud monitoring, and reduces maintenance workload.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
The real-time search capability of this product enhances operational decision-making.
 

Categories and Ranking

Datadog
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
58
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Datadog is designed for Cloud Monitoring Software and holds a mindshare of 9.3%, down 12.9% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.3% since last year.
Cloud Monitoring Software
Data Visualization
 

Featured Reviews

reviewer820579 - PeerSpot reviewer
Single pane of glass, easy to share dashboards, and good for monitoring
We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks. I wish there was a global setting that lets an admin restrict which regions DD is turned on in as a default setup step. Sometimes, the APM service dashboard link isn't sharable. I click something in the service catalog, and on that service's APM default view, I try to share a link to that with a teammate, and they reach a blank or error screen. I wish there was more organization and detail in the suggestions when I use the query editor. I'm never quite sure when the autofill dropdown shows up if I'm seeing some custom tag or some default property, so I have to know exactly what I'm looking for in order to build a chart. It's hard to navigate and explore using the query autofill suggestions without knowing exactly what tag to look for. It's been a bit hard to understand how data gets sampled or how many data points a particular dashboard value is using. We've had questions over the RUM metrics that we see and we had to ask for help with how values are calculated, bin sizes, etc to get confidence in our data.
UzairKhan - PeerSpot reviewer
AI-driven analytics significantly enhance operational decision-making
I am currently working with the solution, but I need to know from which NNTT. The interface is okay; its interface is good, and user interface is good. I would recommend Splunk Cloud Platform to other users and organizations because it adds value to the organization; you can do different things with it because it's a pure analytical tool, not only a SIEM tool. I am mostly focused on Splunk Cloud Platform because I chose this vendor due to the feature set that was offered by Splunk Cloud Platform; it was not being offered by any other vendor. Splunk Cloud Platform is the vendor I am referring to, not NNTT. Maintenance for Splunk Cloud Platform has been done manually, not automatically. Usually, one person takes part in maintenance. Regarding the number of users for Splunk Cloud Platform, it involves discussing the number of organizations or the number of people working in those organizations. In general, I would rate Splunk Cloud Platform a nine.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Healthcare Company
5%
Computer Software Company
30%
Financial Services Firm
11%
Manufacturing Company
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Mindtouch
Find out what your peers are saying about Datadog vs. Splunk Cloud Platform and other solutions. Updated: March 2023.
865,164 professionals have used our research since 2012.