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Darktrace vs KerioControl comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.0
KerioControl provides cost savings through bandwidth optimization, VPN efficiency, and management ease, despite concerns about rising licensing fees.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
5.5
KerioControl's support is responsive yet sometimes delayed, with users desiring faster response times and fewer additional charges.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
I have never needed to contact customer support as the product is easy to use.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
6.9
KerioControl is ideal for small to medium businesses, offering robust features but may require upgrades for extensive scaling.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.4
KerioControl offers reliable performance with robust security for small to medium enterprises, despite minor hardware and configuration issues.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
KerioControl needs improvements in VPN, user interface, support, performance, diagnostics, scalability, reliability, licensing, and logging features.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
KerioControl is affordable with robust features, though some find the licensing model complex and renewal costs concerning.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The price for the product is rated as ten out of ten.
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
KerioControl offers comprehensive security, ease of use, reliable VPN, and a user-friendly interface for efficient management and protection.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (10th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
KerioControl
Ranking in Intrusion Detection and Prevention Software (IDPS)
20th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
57
Ranking in other categories
Firewalls (34th), Unified Threat Management (UTM) (11th)
 

Mindshare comparison

As of June 2025, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 19.2%, up from 18.0% compared to the previous year. The mindshare of KerioControl is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Constantnos Achilleos - PeerSpot reviewer
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
23%
Financial Services Firm
9%
Comms Service Provider
9%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about KerioControl?
The solution provides feasibility regarding cyber privacy.
What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the product is rated as ten out of ten.
What needs improvement with KerioControl?
The logs could be improved for better clarity. It is difficult to understand when there is a threat attack, and handling firmware requires experience.
 

Comparisons

 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Triton Technical, McDonald's
Find out what your peers are saying about Darktrace vs. KerioControl and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.