

OpenText Enterprise Security Manager and Cynet compete in the security solutions category, each offering distinct benefits. OpenText ESM has the upper hand with its robust integration capabilities for larger enterprises, whereas Cynet is favored for ease of use among small to medium businesses.
Features: OpenText ESM provides powerful event correlation and flexibility in custom rule creation, along with unmatched log management and SIEM functionalities. It integrates readily with third-party tools, making it ideal for enterprise environments. Cynet excels with its streamlined console combining security functions such as EDR, malware protection, and behavioral analytics. It focuses on ease of use and efficient endpoint protection.
Room for Improvement: OpenText ESM could improve its reporting, documentation, and tech support responsiveness. Its interface and deployment processes need simplification. Cynet users recommend enhanced support for mobile devices and better reporting functionalities, along with improved third-party integrations and reduced false positives.
Ease of Deployment and Customer Service: OpenText ESM is typically deployed in on-premises and hybrid cloud setups, requiring experienced individuals due to its complexity. Customer support is noted to need improvement. Cynet is known for effortless deployment in public and private clouds, with highly praised comprehensive customer support ensuring quick and effective solutions.
Pricing and ROI: OpenText ESM is often perceived as costly, fitting for large enterprises seeking extensive features and scalability, though it involves high CAPEX costs. Cynet offers competitive pricing with substantial value, providing a good ROI for businesses that need cost-efficient security solutions.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
Based on our needs, they schedule remote sessions and resolve the issues.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their SOC side support, when a threat is detected, is excellent.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is highly scalable.
Cynet is very scalable.
It lacks some capabilities compared to other tools available in the market.
Within six years of usage, we have not had any issues such as outages or downtime.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Cynet should have tamper protection for Linux and Mac operating systems.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
I think the pricing of Cynet is fair and one of the better options in the market.
Cynet does not ask for additional costs for add-on features.
The price of Cynet is reasonable considering its features and support.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
One of the important items is the reporting functionality.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| Cynet | 0.9% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 97.5% |

| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 7 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Cynet provides comprehensive endpoint protection and advanced threat detection, offering intuitive deployment and monitored support. It ensures real-time visibility and minimal management, enhancing security for diverse and remote teams.
Cynet integrates seamlessly with existing infrastructure, providing an efficient solution for endpoint protection, threat detection, and response. Its automation, scalability, and stability are key benefits. Users benefit from real-time network visibility, ransomware protection, and deception capabilities. Cynet serves as a robust alternative to CrowdStrike, offering a multifaceted approach to security operations, especially in environments needing continuous threat monitoring and zero-day threat management. Areas needing improvement include mobile device support, enhanced reporting, third-party integrations, and AI-based detection.
What are Cynet's most important features?In the financial sector, Cynet's ability to support efficient threat detection and endpoint protection is crucial. Healthcare industries leverage its data protection features for compliance and security. In manufacturing, real-time threat monitoring supports safeguarding intellectual property. Retail sectors benefit from its scalability and minimal management demands, helping secure diverse, distributed locations.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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