BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security comparison

BlackBerry and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #24 with an average rating of 8.2, while Broadcom is ranked #17 with an average rating of 7.1. BlackBerry holds a 1.3% mindshare in EPP, compared to Broadcom’s 3.3% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,171 Views
2,886 Comparison Views

85% willing to recommend

Symantec Endpoint Security

Read 146 Symantec Endpoint Security reviews

9,036 Views
7,681 Comparison Views

80% willing to recommend

BlackBerry Cylance Cybersec...

Symantec Endpoint Security

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Executive SummaryUpdated on Feb 8, 2026

Symantec Endpoint Security and BlackBerry Cylance Cybersecurity are leading competitors in the cybersecurity market. Symantec appears to have an edge in comprehensive endpoint protection, whereas BlackBerry Cylance is favored for its innovative AI-driven security.

Features: Symantec Endpoint Security offers extensive antivirus protection with intrusion prevention, SONAR, and application control. It supports multiple platforms like Windows, Mac, and Linux and allows centralized management. BlackBerry Cylance excels with its AI and machine learning-driven protection, minimal system resource usage, and powerful defense against zero-day threats. Its lightweight design is particularly appreciated.

Room for Improvement: Symantec faces criticism for heavy resource usage, affecting system performance. Improvements in real-time monitoring and zero-day threat detection are needed. BlackBerry Cylance, despite its efficiency, frequently generates false positives and lacks detailed post-incident reporting. Enhancements in its interface and support documentation are also suggested by users.

Ease of Deployment and Customer Service: Symantec supports primarily on-premises deployment, with some cloud flexibility. Customer service feedback is mixed, with concerns about response times post-Broadcom acquisition. BlackBerry Cylance offers flexible deployment options like public, private, and hybrid cloud, and users find the setup straightforward. However, some inefficiencies in channel management and support response speed are noted.

Pricing and ROI: Symantec is perceived as expensive, yet offers good protection and support value, resulting in positive ROI through reduced downtime. BlackBerry Cylance's pricing is similar to other EDR solutions and considered reasonable but slightly high. Users find Cylance's protection capabilities justify its cost, though more competitive pricing is desired.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Report (Updated: February 2026).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Endpoint Security

Ranking in Endpoint Protection Platform (EPP)

17th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

146

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Symantec Endpoint Security	3.3%
BlackBerry Cylance Cybersecurity	1.3%
Other	95.4%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Kumbesh Rajagopal

Senior Security Delivery Analyst at Accenture

Management becomes easier with minimal complications, but improvement in support tools needed

Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of CylancePROTECT is the support."

"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."

"One of the best features of the solution is that it's easy to deploy."

"On the management side, we liked the way it displays things."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"CylancePROTECT is a fairly decent antivirus."

"It secures different entry points into the network."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

More BlackBerry Cylance Cybersecurity pros

"What I appreciate most about Symantec Endpoint Security is that it's easy to manage compared to other tools I have worked with, such as minimal endpoint security, McAfee, and CrowdStrike."

"One of the features is the ability to frequently get virus signature updates."

"The solution can be scaled to handle different threats."

"The initial setup is straightforward."

"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."

"The pricing is pretty good."

"Symantec Endpoint Security positively impacts our organization through its behavioral SONAR, which stops ransomware by restoring files within minutes, avoiding more than 20 hours of recovery time compared to other tools such as Trend Micro that take much longer for remediation."

"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."

More Symantec Endpoint Security pros

Cons

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"The solution’s user interface could be improved."

"CylancePROTECT's dashboard could be more user-friendly."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"It should provide more details about the events that they have detected."

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

More BlackBerry Cylance Cybersecurity cons

"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."

"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."

"There is room for improvement in the zero-day threat detection system."

"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."

"One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools."

"The device can be outdated. More enhancement of network and discovery would help already great features."

"The solution's reporting could be improved."

"The Symantec Endpoint Manager is very difficult to use and extremely old."

More Symantec Endpoint Security cons

Pricing and Cost Advice

"This cost of the license is approximately $5 USD monthly per user."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The product cost is about $5, per user, per month."

"We pay our license on a yearly basis and have just renewed for two years."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"It is expensive, but not unreasonable."

"We would just add more if there are new users, but right now you just need one license for per user."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"I’d say SEP deserves the money."

"Its price is reasonable."

"It's pretty awesome price-wise. That's why we give it to most of our clients. It isn't very expensive. Compared to Cisco AMP, which is very expensive, its price is okay. It's also cheaper than Malwarebytes."

"The EDR options are costlier than other products."

"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."

"One great benefit is we do not need to activate a license for every endpoint. The price is fair."

"Each annual client license is around 1200 or 1600 INR."

"Licensing is per user. Therefore, it makes it easy to do licensing."

More Symantec Endpoint Security pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Government

Comms Service Provider

11%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	69
Midsize Enterprise	32
Large Enterprise	63

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Which is better - Cortex XDR or Symantec End-User Endpoint Security?

Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...

See all answers

Which offers better endpoint security - Symantec or Microsoft Defender?

We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...

See all answers

What do you like most about Symantec End-User Endpoint Security?

Symantec have everything – documentation, videos, data sheets.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 9% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 4% of the time

More BlackBerry Cylance Cybersecurity Competitors

Microsoft Defender for Endpoint vs Symantec Endpoint Security

Compared 19% of the time

CrowdStrike Falcon vs Symantec Endpoint Security

Compared 8% of the time

Kaspersky Endpoint Security for Business vs Symantec Endpoint Security

Compared 6% of the time

Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security

Compared 4% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Security

Compared 4% of the time

More Symantec Endpoint Security Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

February 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Symantec Endpoint Security

January 2026

Download Symantec Endpoint Security product report

Also Known As

Blackberry Protect

Symantec EPP, Symantec Endpoint Protection (SEP)

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

February 2026

Free Report: BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

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