BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security comparison

BlackBerry and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #24 with an average rating of 8.2, while Broadcom is ranked #17 with an average rating of 7.1. BlackBerry holds a 1.3% mindshare in EPP, compared to Broadcom’s 3.3% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,171 Views
2,886 Comparison Views

85% willing to recommend

Symantec Endpoint Security

Read 146 Symantec Endpoint Security reviews

9,036 Views
7,681 Comparison Views

80% willing to recommend

BlackBerry Cylance Cybersec...

Symantec Endpoint Security

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Executive SummaryUpdated on Feb 8, 2026

Symantec Endpoint Security and BlackBerry Cylance Cybersecurity are leading competitors in the cybersecurity market. Symantec appears to have an edge in comprehensive endpoint protection, whereas BlackBerry Cylance is favored for its innovative AI-driven security.

Features: Symantec Endpoint Security offers extensive antivirus protection with intrusion prevention, SONAR, and application control. It supports multiple platforms like Windows, Mac, and Linux and allows centralized management. BlackBerry Cylance excels with its AI and machine learning-driven protection, minimal system resource usage, and powerful defense against zero-day threats. Its lightweight design is particularly appreciated.

Room for Improvement: Symantec faces criticism for heavy resource usage, affecting system performance. Improvements in real-time monitoring and zero-day threat detection are needed. BlackBerry Cylance, despite its efficiency, frequently generates false positives and lacks detailed post-incident reporting. Enhancements in its interface and support documentation are also suggested by users.

Ease of Deployment and Customer Service: Symantec supports primarily on-premises deployment, with some cloud flexibility. Customer service feedback is mixed, with concerns about response times post-Broadcom acquisition. BlackBerry Cylance offers flexible deployment options like public, private, and hybrid cloud, and users find the setup straightforward. However, some inefficiencies in channel management and support response speed are noted.

Pricing and ROI: Symantec is perceived as expensive, yet offers good protection and support value, resulting in positive ROI through reduced downtime. BlackBerry Cylance's pricing is similar to other EDR solutions and considered reasonable but slightly high. Users find Cylance's protection capabilities justify its cost, though more competitive pricing is desired.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Report (Updated: February 2026).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Endpoint Security

Ranking in Endpoint Protection Platform (EPP)

17th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

146

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Symantec Endpoint Security	3.3%
BlackBerry Cylance Cybersecurity	1.3%
Other	95.4%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Kumbesh Rajagopal

Senior Security Delivery Analyst at Accenture

Management becomes easier with minimal complications, but improvement in support tools needed

Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"Its setup is simple if you have a Windows device; it is executable."

"The most valuable feature of CylancePROTECT is the support."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"The solution’s AI is its most valuable feature."

"On the management side, we liked the way it displays things."

More BlackBerry Cylance Cybersecurity pros

"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."

"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."

"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."

"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."

"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."

"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."

"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."

"The solution is completely scalable."

More Symantec Endpoint Security pros

Cons

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"The solution’s user interface could be improved."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"They could improve on the false positives, reporting and whitelisting features."

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."

More BlackBerry Cylance Cybersecurity cons

"Users mostly complain that the solution slows down the system whenever something is scanned."

"The virus definitions could be updated more frequently."

"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."

"It can maybe send notifications when there is an update and everything is successful."

"The platform itself can be improved as there's no way to track how infections get into the organization."

"I think the CPU dependence should be enhanced."

"I would like to see improvements in the anti-virus and the device control features."

"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."

More Symantec Endpoint Security cons

Pricing and Cost Advice

"The monthly fee is $55 USD per user."

"This cost of the license is approximately $5 USD monthly per user."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The solution provides me with competitive pricing."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The license price for this solution could be better. It's on the expensive side."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"It is expensive, but not unreasonable."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The licensing terms can range from subscription-based to perpetual, to annual, to tri-annual."

"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."

"Its price is fair."

"Each annual client license is around 1200 or 1600 INR."

"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."

"Pricing and licensing are important to us when choosing a product."

"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"

"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."

More Symantec Endpoint Security pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Government

Comms Service Provider

11%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	69
Midsize Enterprise	32
Large Enterprise	63

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Which is better - Cortex XDR or Symantec End-User Endpoint Security?

Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...

See all answers

Which offers better endpoint security - Symantec or Microsoft Defender?

We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...

See all answers

What do you like most about Symantec End-User Endpoint Security?

Symantec have everything – documentation, videos, data sheets.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 9% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 4% of the time

More BlackBerry Cylance Cybersecurity Competitors

Microsoft Defender for Endpoint vs Symantec Endpoint Security

Compared 19% of the time

CrowdStrike Falcon vs Symantec Endpoint Security

Compared 8% of the time

Kaspersky Endpoint Security for Business vs Symantec Endpoint Security

Compared 6% of the time

Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security

Compared 5% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Security

Compared 4% of the time

More Symantec Endpoint Security Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

February 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Symantec Endpoint Security

January 2026

Download Symantec Endpoint Security product report

Also Known As

Blackberry Protect

Symantec EPP, Symantec Endpoint Protection (SEP)

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

February 2026

Free Report: BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

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