BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security comparison

BlackBerry and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #24 with an average rating of 8.2, while Broadcom is ranked #17 with an average rating of 7.1. BlackBerry holds a 1.3% mindshare in EPP, compared to Broadcom’s 3.3% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,886 Comparison Views

85% willing to recommend

Symantec Endpoint Security

Read 146 Symantec Endpoint Security reviews

9,036 Views
7,681 Comparison Views

80% willing to recommend

BlackBerry Cylance Cybersec...

Symantec Endpoint Security

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Executive SummaryUpdated on Nov 2, 2025

Symantec Endpoint Security and BlackBerry Cylance compete in the endpoint protection market. Symantec has a competitive edge with its comprehensive security suite, yet BlackBerry Cylance's AI-driven approach offers a unique solution with lower resource consumption.

Features: Symantec Endpoint Security offers antivirus, firewall, and intrusion prevention within a single management console. Device and application control are key strengths, supported by cross-platform compatibility. BlackBerry Cylance focuses on AI-driven virus protection, emphasizing efficient anomaly detection and zero-day threat prevention with its lightweight design targeting resource-conscious environments.

Room for Improvement: Symantec Endpoint Security is critiqued for high resource consumption and a cumbersome management console. There are occasional issues with updates and zero-day threat effectiveness. BlackBerry Cylance's user interface could benefit from improvements, along with reducing false positives. Enhanced reporting and real-time analysis could further its usability.

Ease of Deployment and Customer Service: Symantec primarily supports on-premises deployments with some hybrid cloud options. Customer service has mixed reviews, especially post-Broadcom acquisition. BlackBerry Cylance supports multiple deployment models, including public and hybrid cloud, with generally well-rated customer service, though response times could be improved.

Pricing and ROI: Symantec Endpoint Security is noted for competitive pricing, particularly for non-profits, despite higher costs compared to newer competitors. Users report a strong ROI through reduced downtime and improved security. BlackBerry Cylance's pricing is higher but considered justified by its robust endpoint protection, appealing due to minimal performance impact and effective threat prevention.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Report (Updated: December 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Endpoint Security

Ranking in Endpoint Protection Platform (EPP)

17th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

146

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Symantec Endpoint Security	3.3%
BlackBerry Cylance Cybersecurity	1.3%
Other	95.4%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Kumbesh Rajagopal

Senior Security Delivery Analyst at Accenture

Management becomes easier with minimal complications, but improvement in support tools needed

Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

"The most functional item that we use is the process to turn off the false flags that it causes."

"It does a good job of protecting us."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."

"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."

"The most valuable feature of Symantec Endpoint Security is the protection of our systems."

"Symantec ATP provides quite a good overview of how threats have spread within the company."

"It's good for large organizations. It's able to handle a lot of users."

"It is a scalable product and is average stability-wise."

"Scalability."

"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."

More Symantec Endpoint Security pros

Cons

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"It is hard to manage."

"It should provide more details about the events that they have detected."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"The stability could be improved."

"The solution’s technical support could be improved."

More BlackBerry Cylance Cybersecurity cons

"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."

"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."

"They are lacking the visibility that you get in a heuristical, next-generation AI product."

"It's not cheap."

"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."

"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."

"The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful."

"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."

More Symantec Endpoint Security cons

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The solution provides me with competitive pricing."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"The monthly fee is $55 USD per user."

"We pay our license on a yearly basis and have just renewed for two years."

"It is expensive, but not unreasonable."

"I think that the price we are paying is good for what it is."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricing and licensing are important to us when choosing a product."

"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."

"It provides a good solution at a good price."

"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."

"I am not sure of the initial cost, but the yearly renewals are quite affordable, which is a good thing. The price seems to have come down in recent years, and with the alternatives that are out there, such as Microsoft Defender, it needs to maintain that affordability to make it attractive."

"Its price is fair."

"Licensing is per user. Therefore, it makes it easy to do licensing."

"The pricing is good, very moderate, and the licensing is also good. It gives you more room to install a lot of endpoints and it even gives you the opportunity to install it on your mobile phone without any extra cost."

More Symantec Endpoint Security pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Government

Comms Service Provider

11%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	69
Midsize Enterprise	32
Large Enterprise	63

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Which is better - Cortex XDR or Symantec End-User Endpoint Security?

Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...

See all answers

Which offers better endpoint security - Symantec or Microsoft Defender?

We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...

See all answers

What do you like most about Symantec End-User Endpoint Security?

Symantec have everything – documentation, videos, data sheets.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 9% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Microsoft Defender for Endpoint vs Symantec Endpoint Security

Compared 19% of the time

CrowdStrike Falcon vs Symantec Endpoint Security

Compared 8% of the time

Kaspersky Endpoint Security for Business vs Symantec Endpoint Security

Compared 6% of the time

Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security

Compared 4% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Security

Compared 4% of the time

More Symantec Endpoint Security Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

January 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Symantec Endpoint Security

January 2026

Download Symantec Endpoint Security product report

Also Known As

Blackberry Protect

Symantec EPP, Symantec Endpoint Protection (SEP)

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

December 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security

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