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CyberArk Identity vs Venafi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
CyberArk Identity users report cost savings and time efficiency, ensuring security and long-term value, despite metric unfamiliarity.
Sentiment score
3.3
Venafi reduces outages, automates certificate distribution, saves costs, and improves efficiency with faster installations and reduced manual workload.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
With Venafi, it wasn't about saving time but achieving functionality that was otherwise impossible, such as distributing certificates without manual intervention.
 

Customer Service

Sentiment score
6.6
CyberArk Identity's customer service receives mixed reviews, citing both quick resolutions and areas needing improvement in expertise and service quality.
Sentiment score
5.6
Venafi's customer service is efficient and competent, though some delays occur post-CyberArk acquisition, lacking global 24/7 support.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
Inquiries are typically addressed the same day, with most issues, even complex ones, resolved within 24 hours.
Venafi's technical support is excellent, with even their first-tier support being in-house and highly competent.
Their technical support is knowledgeable and helpful, making Venafi stand out among other CyberArk products.
 

Scalability Issues

Sentiment score
7.9
CyberArk Identity is praised for its scalability, ease of expansion, and superior adaptability, outperforming many competitors in diverse environments.
Sentiment score
4.9
Venafi is scalable across environments, with strong cloud performance, valued for access control and integration, despite setup challenges.
We can use it on different phones and computers, demonstrating its scalability.
This role-based access control enhances scalability and efficiency by providing a focused view of necessary information.
Horizontal scaling is a necessity rather than vertical scaling.
Scalability with Venafi is good; you can definitely use it if you have ten thousand certs, a thousand certs, a million, or a couple million.
 

Stability Issues

Sentiment score
8.2
CyberArk Identity is highly reliable, offers 99.9% SLA stability, and receives positive user ratings for stability from seven to nine.
Sentiment score
5.4
Venafi is generally stable and reliable, with occasional minor bugs and rare outages impacting user satisfaction slightly.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
Venafi's stability has been consistently reliable.
Venafi is a stable product. It's definitely more stable than others.
For stability, I'd rate it around six out of ten since we experience some outages despite the investment.
 

Room For Improvement

CyberArk Identity requires improvements in mobile management, user interface, integrations, scalability, cloud migration, support response, usability, and pricing.
Venafi requires UI enhancement, improved documentation, better cloud integration, advanced features, and more development for cloud capabilities.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Something they could improve is the management of multifactor authentication.
Expanding the range of out-of-the-box integrations would significantly improve the user experience.
The yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation.
They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns.
 

Setup Cost

CyberArk Identity's pricing is higher but justified by comprehensive features, making it ideal for enterprise needs.
Venafi pricing is competitive but complex, with costs for public CA services, requiring a three-year commitment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Venafi offers good value for the cost.
The pricing has increased for us, impacting our organization due to its operational expenditure (OPEX).
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi.
 

Valuable Features

CyberArk Identity enhances security with SSO, MFA, and integrations, offering robust identity governance and protection for privileged accounts.
Venafi enhances operational efficiency with certificate discovery, automation, and integration, offering ease of use, compliance, and seamless management.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
The most valuable feature of Venafi is the automation that helps save time and reduce human error.
It ensures centralized certificate management, which is crucial for compliance and maintaining best practices.
What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered.
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (5th), Active Directory Management (8th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
Venafi
Ranking in Authentication Systems
10th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 2.1%, up from 1.0% compared to the previous year. The mindshare of Venafi is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Adam Goldstein - PeerSpot reviewer
Automates certificate management across platforms and has enhanced integration support
Venafi's automation capabilities were significant, as they allowed us to automate certificate rotation and deployment effectively. We integrated it with GlobalSign and aimed to automate DNS verification, although challenges remained. Venafi's platform-agnostic nature was beneficial for handling certificates across different systems like IIS, AWS, and Azure. It ensures centralized certificate management, which is crucial for compliance and maintaining best practices. It significantly improved our operational efficiency by automating certificate workflows. This reduced the number of certificates requiring manual management, freeing internal resources from deploying trivial certificates. While some complex certificates still needed manual intervention, automating simpler ones eliminated internal bottlenecks associated with tasks like uploading certificates to Imperva. By automating these processes, we reduced errors, streamlined workflows, and eliminated the need to repeatedly remember and execute complex procedures, ultimately increasing our overall operational efficiency. The automation capabilities are good; when properly configured, it performs as expected.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
14%
Computer Software Company
9%
Insurance Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
What do you like most about Venafi?
We use Venafi for PKI certificates.
What is your experience regarding pricing and costs for Venafi?
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi. With the to...
What needs improvement with Venafi?
As an end user, I cannot specifically point out improvements, but I believe it would be beneficial to display active certificates in a separate column on the UI, so users can easily find what they ...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Find out what your peers are saying about CyberArk Identity vs. Venafi and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.