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CyberArk Identity vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
Symantec VIP Access Manager
Ranking in Authentication Systems
16th
Ranking in Access Management
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.9%, up from 1.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Berk Onur - PeerSpot reviewer
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"CyberArk Identity is a mature product."
"Overall, I would rate CyberArk Identity a nine out of ten."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The VPN we are using is good and working quite well."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"Cloud-based service and management."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"It's a good tool. It's pretty straightforward."
 

Cons

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"More integrations would be better."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"I'm not sure what needs improvement. It is a good platform."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It is challenging to use when installing a new version."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Geofencing needs improvement."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
 

Pricing and Cost Advice

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"CyberArk Identity is an expensive solution."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
15%
Financial Services Firm
15%
Healthcare Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

Idaptive
Symantec VIP
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about CyberArk Identity vs. Symantec VIP Access Manager and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.