We performed a comparison between CyberArk Identity and LastPass based on real PeerSpot user reviews.
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"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The setup, via cloud, is simple."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The initial setup of CyberArk Identity was straightforward."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"The most valuable feature for me is being able to pair applications and user permissions."
"The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault."
"Increased security around password management for teams and collaborative efforts with external vendors."
"The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good."
"Off-boarding of people is easy without changing shared account passwords."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"I'm not sure what needs improvement. It is a good platform."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The solution could be easier to use and I found it to be very complex involving many steps."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The user interface could be improved."
"They can include the Mobile Device Management (MDM) feature."
"We would like to see an improvement in the ability to manage mobile devices."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"LastPass has a problem syncing the passwords to all of the users."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."
"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."
"I would like to be able to reduce the log out time of the session."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"It is not super feature laden. It does not stand out versus the competition."
Earn 20 points
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while LastPass is ranked 20th in Single Sign-On (SSO). CyberArk Identity is rated 8.2, while LastPass is rated 7.4. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and Google Cloud Identity, whereas LastPass is most compared with Azure Key Vault, HashiCorp Vault, BeyondTrust Password Safe, Keeper and Devolutions Password Hub.
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