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CTERA Enterprise File Services Platform vs Datto Cloud Continuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Backup
11th
Ranking in Disaster Recovery (DR) Software
8th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (8th), Cloud Storage (11th), Cloud Storage Gateways (3rd), Content Collaboration Platforms (10th)
Datto Cloud Continuity
Ranking in Cloud Backup
22nd
Ranking in Disaster Recovery (DR) Software
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of CTERA Enterprise File Services Platform is 0.5%, up from 0.3% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Samuel Torres - PeerSpot reviewer
Has an easy initial setup process, but its scalability features need improvement
We use Datto Cloud Continuity for backup computers for end users. We download an agent from the data web page, install it on the client’s computer, and start creating the backup image. Later, it synchronizes with the cloud for the backup process.  The platform provides a faster backup process. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"The best feature is the migration tool within CTERA."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"The solution has the capability to scale well."
"The product's initial setup phase is easy."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The platform provides a faster backup process."
 

Cons

"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"It has a learning curve."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"I don't have any feedback to provide in terms of features that may be lacking."
"The product's scalability features could be even better."
 

Pricing and Cost Advice

"So far, pricing seems to be fine."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Computer Software Company
70%
Financial Services Firm
4%
Educational Organization
4%
University
3%
Computer Software Company
21%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
 

Also Known As

No data available
Datto Cloud Continuity for PCs
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Information Not Available
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Datto Cloud Continuity and other solutions. Updated: May 2025.
857,028 professionals have used our research since 2012.