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Symantec Endpoint Detection and Response vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
70
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (5th), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of Trend Vision One is 2.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
DavidBowman - PeerSpot reviewer
It improves the detection speed, but it could be more customizable
They need to stop changing Vision One once a week. They're in a hurry to change things so badly and so fast that I can't find where stuff is half the time, which is a challenge sometimes. I've given one piece of feedback to their product guys. One thing that they're trying to make is a SIEM. It's a product where you input all the logs from your tools, and it creates additional insights into how things look. They've been kind of playing the "me too" game on that, even though that's not what I bought the product for. They have a new gateway where I can take my firewall of email logs and send it over there. In theory, it's supposed to do a more comprehensive evaluation of all my stuff to improve that risk index score. I'm not impressed with it, and I've told them as much. I feel if you're good at something, you should keep working on that and not try to be all the things to all the people. I bought a different email solution even though it would have been 10 times easier to just stay with their email solution because they aren't great at it. They are great at other things, but they're playing the "me too" game with some of their products. Their competitors do this, so they should be doing this, too. They need to pick a product and keep being good at that. If they're going to roll new things out, they should do it but do it right. They have a button to isolate an endpoint because it looks bad, but it doesn't usually work. I've had no chance to argue with the product guys to show them examples of how their button doesn't work. You think it does, but it doesn't work in a real environment. That can be a challenge sometimes. I can see in the data showing what is a false positive. But it doesn't save me time helping them figure out how to fix the problem in their engine. It can help me identify it as a false positive, but it doesn't apply that consistently. It will ignore the false positive for that device, but if they start detecting a false positive on Apple devices, I have eight thousand Apple devices and get 8,000 alerts. I can tell that specific false positive, but it doesn't learn from that particularly well. We use the executive dashboards, but I don't find them particularly useful. One is the ability to customize. That has gotten a little better, and it'll be better in the future. Most of what they have on there are data points that are generic and not particularly actionable. That's why it's called an executive dashboard. Executives want to see if we are secure, but it's hard for me to find out why our attack surface risk went down by x percentage. I don't know. It says that on the dashboard, but it doesn't give me specific details about why. I find it confuses my executives, and it's not useful for me because it doesn't give me things to work on. It will give me generic things on the executive dashboard like you have a thousand accounts with an old password. Those are big generic things, but I also can't tell it that our password policy is different from what your automatic detection model means, and I don't have a problem with that, so quit lowering my risk score. The risk score is useless. In theory, it's based on the random intelligence they're getting from their various customers. I'm in K-12 education, so they have a decent amount of K-12 customers, but it's a subset, and the baseline of what's common in K-12 education is not the same. There's not enough data to make that particularly clean or useful. Vision One is not custom, and that's part of my beef. That index score is based on whatever random report they're looking at from their data sources at any given moment in time. It's nice, but I'd rather have one that's based on your particular circumstances. Instead, it's saying that the number one attack threat surface for school districts is email phishing. It's too generic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution does all that we expect it to do."
"IPS and the user interface are good features."
"I have had absolutely no problem with using this solution, it really works well."
"It is mostly used for malware detection and antivirus purposes."
"The most valuable feature is how the stack fully integrates all components of a solution."
"Trend Micro can integrate third-party tools, such as Fortinet, Cisco, or any other vendor's firewall, to get the logs and alerts from them. Vision One is much more capable in that way."
"The user interface is very good."
"I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection."
"The most valuable features of Trend Vision One are its capabilities for XDR, EDR, MDR, and NDR, allowing for network detection and response."
"It helps a lot to understand where the threat is coming from, where is it going, how is it being dealt with, et cetera."
"The best part is the XDR threat investigation, which includes different modules like Observer Attack Techniques, Workbench, and Detection Model Manager."
"I can prevent my environment from different types of attacks based on what I see in the Vision One console."
 

Cons

"The interface is very complicated."
"Reporting is a major issue, as it is not user friendly."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The GUI could be better."
"They need to improve their cloud presence."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The solution needs to provide better integration."
"I would like Trend Vision One to incorporate more AI."
"The support should be improved."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
"The only downside to Trend Vision One is its complexity."
"I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important."
"I would rate their customer support a five out of ten. They sometimes do not give enough attention to the tickets."
"Improving the user interface would be helpful—it can be confusing, especially if you do not use it daily."
"Trend Micro's support is suboptimal in my region, likely due to proximity to their resources, favouring areas closer to the company. Consequently, we utilize local support providers who offer better service."
 

Pricing and Cost Advice

"It's a yearly subscription."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is reasonable."
"The price is okay, but it really depends on the customer's requirements."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We pay around $100,000 for 5000 licenses every year."
"We have a yearly subscription, and the pricing is fair."
"Trend Micro XDR has a good price, and on a scale of one to five, I would rate it a four out of five in terms of price."
"Vision One's pricing is extremely competitive. They're probably the lowest-cost provider that has this feature set."
"Trend Vision One is cost-effective because it offers detailed reporting and environment control features."
"The cost is considered fairly priced."
"I feel that Vision One is a bit expensive. As for the pricing or licensing, I would rate it a seven out of ten."
"The pricing is fair and not on the higher side."
"Trend Vision One is an expensive product."
"I find it to be a cost-efficient platform."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
University
7%
Educational Organization
21%
Computer Software Company
19%
Financial Services Firm
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
It is very good. The flexibility to temporarily exceed license limits when setting up new devices is helpful, as it allows us to ensure security before purchasing additional licenses.
What needs improvement with Trend Micro XDR?
Improving the user interface would be helpful—it can be confusing, especially if you do not use it daily. We do not see a need for additional features. The tool has so many capabilities that it can...
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trend Vision One and other solutions. Updated: April 2025.
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