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CrowdStrike Falcon Next-Gen SIEM vs SentinelOne Singularity AI SIEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
CrowdStrike Falcon's impact varied, showing clear ROI for some but unclear results for others, enhancing team cohesion and response speed.
Sentiment score
6.0
SentinelOne Singularity AI SIEM improves efficiency by reducing alerts, false positives, manual workload, and downtime, offering competitive pricing.
The impact of this consolidation has resulted in greater team cohesion, greater team efficacy, and greater speed of response.
Security Operations at a financial services firm with 5,001-10,000 employees
The impact on our operations has been positive, as we have moved several functions from another platform into CrowdStrike Falcon Next-Gen SIEM, resulting in savings in both money and time.
IT-Infrastruktur and Cloud at a renewables & environment company with 10,001+ employees
Return on investment with CrowdStrike Falcon Next-Gen SIEM comes from reducing investigation time, consolidating tools, and improving my productivity as an analyst.
InfoSecAnalyst at a renewables & environment company with 10,001+ employees
If the data gets encrypted, it automatically rolls back.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Before using SentinelOne Singularity AI SIEM, investigating a moderately complex alert took around thirty to sixty minutes because analysts had to collect logs from multiple security tools.
Desktop support Engineer at a outsourcing company with 51-200 employees
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Customer Service

Sentiment score
5.7
CrowdStrike Falcon Next-Gen SIEM support is praised for rapid, skilled, empathetic service and effective issue resolution.
Sentiment score
6.6
SentinelOne support is effective yet slow, praised for expertise but hindered by transfer issues, costs, and communication delays.
What makes the customer service great is that support is both technically sound and empathetic in their understanding of different situations.
Security Operations at a financial services firm with 5,001-10,000 employees
We have never had an issue, and if we ask, somebody answers quickly, either our account rep or if we submit a ticket, they are very quick about getting back to us.
System Administrator at W. O. Grubb Steel Erection, Inc.
The quality is strongest when issues are documented clearly with examples and business impact.
InfoSecAnalyst at a renewables & environment company with 10,001+ employees
Issues involving log ingestion or third-party integrations may require additional investigation and coordination.
MDR Analyst at a computer software company with 51-200 employees
SentinelOne Singularity AI SIEM has AI-based technical support available.
IT Security Analyst at a tech consulting company with 11-50 employees
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
 

Scalability Issues

Sentiment score
5.9
CrowdStrike Falcon Next-Gen SIEM is highly scalable, user-friendly, and prepared for future growth beyond current organizational needs.
Sentiment score
6.5
SentinelOne Singularity AI SIEM offers scalable cloud-based security, efficiently managing data growth and complex IT structures, despite integration challenges.
CrowdStrike Falcon Next-Gen SIEM scales effectively with the growing needs of my organization.
Security Operations at a financial services firm with 5,001-10,000 employees
I would say that CrowdStrike Falcon Next-Gen SIEM scales with the growing needs of my organization.
Avp Cyber Pen Test Master
The scalability of CrowdStrike Falcon Next-Gen SIEM is great as it adapts perfectly well when the number of clients or the volume of data increases.
Manager, Delivery at a tech vendor with 10,001+ employees
It is designed to handle growing log volumes and supports environments that include on-premises infrastructure, cloud services, endpoints, identity platforms, and network devices.
Desktop support Engineer at a outsourcing company with 51-200 employees
With any AI adoption, the end goal should be more governance and data security and safety.
Associate Vice President at Novac Technology Solutions
The performance depends on the configuration.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
7.9
CrowdStrike Falcon Next-Gen SIEM is reliable, with seamless integration, solid performance, minimal downtime, and excellent user ratings.
Sentiment score
7.9
SentinelOne Singularity AI SIEM offers stable SOC operations with efficient log searches, despite occasional upgrade-related issues.
We have never had issues with reliability or it being down or unavailable, or unreasonably long search times.
Cloud And Security Operations Engineer at a hospitality company with 201-500 employees
I have experienced very minimal downtime, crashes, or performance issues with CrowdStrike Falcon Next-Gen SIEM.
Security Operations at a financial services firm with 5,001-10,000 employees
I would describe the stability and reliability of CrowdStrike Falcon Next-Gen SIEM as really good, as it is stable and reliable, triggering everything and figuring out everything, so it saves a lot of time.
Avp Cyber Pen Test Master
I have worked with it, and it is very handy, easy to manage, and excellent with its AI-driven capabilities.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
IT Security Consultant at Systemhaus for you GmbH
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Cyber Security Engineer at a retailer with 201-500 employees
 

Room For Improvement

CrowdStrike Falcon SIEM needs better dashboards, automation, storage, licensing flexibility, and more cat-themed threat actor integrations.
SentinelOne Singularity AI SIEM faces high false positives, performance issues, limited integrations, and needs better usability and automation.
An agent that advises me or notifies me what changes have happened since my last login to the platform, what has changed, what errors it has detected, what connector or parsing failures there have been, and that it gives me a prioritization approach indicating which of these failures are more important and where I should start applying fixes or resolving them.
Delivery Lead at a tech vendor with 10,001+ employees
Necessary improvements revolve around being able to store information in third-party repositories and being able to do federated searches without having to connect to third-party systems.
Senior Manager, Delivery at a tech vendor with 10,001+ employees
I would suggest including data normalization, specifically a way to easily normalize data from different sources, as currently you can do it, but it is a little bit more labor-intensive.
System Administrator at W. O. Grubb Steel Erection, Inc.
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
Associate Vice President at Novac Technology Solutions
The interface flickers frequently, and sometimes it does not load properly.
IT Security Analyst at a tech consulting company with 11-50 employees
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
 

Setup Cost

Enterprise buyers appreciate SentinelOne's value-driven, flexible pricing and comprehensive features, offering efficient, cost-effective AI-driven security management.
there are cheaper vendors, there are more expensive vendors, but in general, I think it is well positioned.
Manager, Delivery at a tech vendor with 10,001+ employees
This consolidation has helped us free up a huge cost by being able to remove other tools in favor of a single one.
Not Specified at a wholesaler/distributor with 5,001-10,000 employees
There have been cases where it has turned out positive and cases where prices have been higher, depending on the specific circumstances and ecosystem of each client.
Senior Manager, Delivery at a tech vendor with 10,001+ employees
I find SentinelOne's pricing to be reasonable and competitive.
Senior Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Features such as centralized log management, AI-driven analytics, automated workflow, and integrated security options can reduce operational overhead and improve SOC efficiency, which helps justify the investment.
Desktop support Engineer at a outsourcing company with 51-200 employees
Compared to another SIEM tool's pricing, the pricing is the best, from my side.
Technical Support Executive at Softcell Technologies Limited
 

Valuable Features

CrowdStrike Falcon Next-Gen SIEM enhances speed, integrates data sources, scales efficiently, and improves detection accuracy, reducing workload.
SentinelOne Singularity AI SIEM offers enhanced threat detection, real-time monitoring, automation, and third-party integration for improved security efficiency.
CrowdStrike Falcon Next-Gen SIEM has had a significant impact on alert volume, false positives, and analyst workload by using lookup tables to improve detection context.
Security Operations at a financial services firm with 5,001-10,000 employees
CrowdStrike Falcon Next-Gen SIEM has changed the speed at which my team searches, investigates, and responds to security events, with things going from days to minutes or hours.
System Administrator at W. O. Grubb Steel Erection, Inc.
One of the features offered by CrowdStrike Falcon Next-Gen SIEM that is quite useful is Fleet Manager Management, from which I can manage and deploy configurations to LogScale Collectors remotely without needing access to the machines where I collect logs.
Delivery Lead at a tech vendor with 10,001+ employees
We finally have visibility into things that were never visible before.
IT Security Consultant at Systemhaus for you GmbH
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
Cyber Security Engineer at a retailer with 201-500 employees
The AI-driven threat detection capabilities improve our overall security posture.
Associate Vice President at Novac Technology Solutions
 

Categories and Ranking

CrowdStrike Falcon Next-Gen...
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
SentinelOne Singularity AI ...
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
18
Ranking in other categories
AI Observability (6th)
 

Featured Reviews

KS
IAM Senior Software Engineer at MGM Resorts International
Centralized log onboarding has transformed root-cause analysis and streamlined alert-driven triage
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we can get alerts based upon the CPU utilizations and the metrics over there, probably that would make this one tool used for everything. Actually, the circumstances that prompted my company to explore new SIEM solutions maybe include a point where the storage space or the license that we have, probably compared to other SIEM products, they have more, or the pricing and sales that go into the picture there. Again, that is above my pay grade to comment on, but it probably could be better if we can provide more storage of the data for the license that has been provided for organizations.
reviewer2915043 - PeerSpot reviewer
System Engineer at a consultancy with 11-50 employees
Centralized monitoring has improved threat detection speed and simplified alert investigations
It would be helpful if some alerts had cleaner, clearer explanations right away, such as suggesting next steps inside the alert, and fewer clicks to get from alert to raw event details would make the triage even faster. Integration could be more plug-and-play, and improving built-in guidance for new analysts would help cut the learning curve. Performance-wise, it is adequate for us, but easier bulk searches would make investigations smoother. It would be helpful for each alert to come with clear suggested next steps right inside the alert, so analysts do not have to guess or click around too much. Making integration more plug-and-play would smooth out setup for new data sources.
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Top Industries

By visitors reading reviews
Wholesaler/Distributor
27%
Hospitality Company
26%
Comms Service Provider
17%
Outsourcing Company
7%
Outsourcing Company
22%
Media Company
9%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Next-Gen SIEM?
Pricing, setup costs, and licensing of CrowdStrike Falcon Next-Gen SIEM is not my area.
What needs improvement with CrowdStrike Falcon Next-Gen SIEM?
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we ...
What is your primary use case for CrowdStrike Falcon Next-Gen SIEM?
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we ensure that we get alerts on time and create dashboards using that data. Our work...
What needs improvement with SentinelOne Singularity AI SIEM?
My impression of the AI-driven threat detection capabilities is that it helps a little bit, but they need to tune it a bit because we are seeing too many false positives recently. Since we are a pa...
What is your primary use case for SentinelOne Singularity AI SIEM?
SentinelOne Singularity AI SIEM is a tool that we use to support our clients. Our organization is a service-based organization, so we use SIEM to provide services to software-based clients. We are ...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
In my organization, approximately eighty people work with SentinelOne Singularity AI SIEM. Our clients vary in size; we have small businesses, medium enterprises, and large enterprises as well. Sen...
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Next-Gen SIEM vs. SentinelOne Singularity AI SIEM and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.