We compared Tanium and CrowdStrike Falcon based on our user's reviews in several parameters.
Tanium and CrowdStrike Falcon offer robust endpoint security solutions with unique strengths. Tanium provides comprehensive visibility, strong security measures, and powerful analytics capabilities, while praised for its customer service but faces concerns over pricing and performance. On the other hand, CrowdStrike Falcon is commended for its threat detection, reliable protection, and seamless integration, with reasonable pricing and positive ROI, but users call for improvements in user interface, reporting, and integration options.
Features: Tanium's valuable features include comprehensive visibility into endpoints, effective security measures, efficient endpoint management, and powerful analytics. In comparison, CrowdStrike Falcon excels in robust threat detection, advanced machine learning technology, and proactive threat hunting capabilities.
Pricing and ROI: Tanium's setup cost is higher compared to other products in the market, requiring additional resources and time. Users find the licensing complex and require negotiation. On the other hand, CrowdStrike Falcon's setup cost is straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options., Tanium's ROI is highlighted by improved efficiency, cost savings, and increased productivity through streamlined IT operations, enhanced security measures, and centralized management. Meanwhile, CrowdStrike Falcon delivers positive results with enhanced cybersecurity capabilities, cost savings, and increased productivity through real-time monitoring and user-friendly interface.
Room for Improvement: Tanium users have highlighted the need for better system performance, improved documentation, and more customization options. In comparison, users of CrowdStrike Falcon have suggested enhancing the user interface, reporting capabilities, integration options, and addressing detection issues and customer support efficiency.
Deployment and customer support: The user reviews show that the duration required to establish a new tech solution varies for both Tanium and CrowdStrike Falcon. Tanium users reported spending three months on deployment and an additional week on setup, while some CrowdStrike Falcon users mentioned needing a week for setup and deployment. It is important to carefully evaluate the context in which these terms are used to determine if they refer to the same period or should be evaluated separately., The customer service for Tanium product is highly praised by users, who appreciate the helpful and responsive assistance provided by the knowledgeable and professional support staff. On the other hand, users also found the customer service for CrowdStrike Falcon to be responsive, knowledgeable, and reliable.
The summary above is based on 60 interviews we conducted recently with Tanium and CrowdStrike Falcon users. To access the review's full transcripts, download our report.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Ability to get forensics details and also memory exfiltration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"It's very easy to set up."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"I like the tool's incident response and security patching."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium's most valuable feature is its instant discovery aspect."
"Tanium’s linear-chain architecture is valuable."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"The security features are very valuable."
"The interrogation piece was the most valuable feature because it was very detailed."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"ZTNA can improve latency."
"The SIEM could be improved."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Detections could be improved."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"Forensic controls have room for improvement."
"If we have a dashboard capability to uninstall agents, I think that would be great."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"The product could be more accurate in terms of performance."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"There are some areas where some customers would prefer a different service."
"The solution can give a lot of false positives."
"The most painful thing is the interface. It's a bit unclear sometimes."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The reporting could be improved."
"We had some issues with the solution's OS upgrade."
"They could improve the UI."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"The solution lacks mobility."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 104 reviews while Tanium is ranked 26th in Endpoint Detection and Response (EDR) with 15 reviews. CrowdStrike Falcon is rated 8.6, while Tanium is rated 7.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Symantec Endpoint Security, whereas Tanium is most compared with Microsoft Defender for Endpoint, Microsoft Configuration Manager, ServiceNow Discovery, Qualys VMDR and BigFix. See our CrowdStrike Falcon vs. Tanium report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Protection Platform (EPP) vendors.
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