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Cross-Enterprise Application Performance Management vs Elastic Observability comparison

Broadcom and Elastic are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #49 with an average rating of 7.0, while Elastic is ranked #7 with an average rating of 8.1. Broadcom holds a 0.0% mindshare in APM, compared to Elastic’s 4.6% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.
Cross-Enterprise Applicatio...
Read 2 Cross-Enterprise Application Performance Management reviews
  • 117 Views
  • 117 Comparison Views
50% willing to recommend
Elastic Observability
Read 27 Elastic Observability reviews
  • 9,965 Views
  • 8,769 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Cross-Enterprise Application Performance Management (APM) and Elastic Observability are two competitive products in the field of application performance monitoring. Elastic Observability stands out due to its comprehensive features, making it a favored choice among reviewers despite its higher cost.

Features: Cross-Enterprise APM has robust diagnostic tools, detailed performance metrics, and competitive pricing. Elastic Observability offers strong data visualization capabilities, extensive integrations, and versatile, powerful features.

Room for Improvement: Cross-Enterprise APM requires enhancements in integration capabilities and user documentation, along with improved customer education. Elastic Observability needs a simplified setup process, better onboarding materials, and enhanced usability to address its complexity.

Ease of Deployment and Customer Service: Cross-Enterprise APM has a straightforward deployment model and supportive customer service. Elastic Observability has a more complex deployment but offers comprehensive support services, with users acknowledging its strong customer service despite deployment challenges.

Pricing and ROI: Cross-Enterprise APM is known for competitive pricing and high ROI. Elastic Observability is more expensive, but many users find its advanced capabilities justify the price, contributing to an overall positive ROI despite higher costs.

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To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Elastic Observability Report (Updated: July 2025).
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Elastic Observability
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (11th), Log Management (16th), Container Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, up from 0.0% compared to the previous year. The mindshare of Elastic Observability is 4.6%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
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Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support and documentation are quite good."
"All solutions from Broadcom are very easy to install."
"Good design and easy to use once implemented."
"The most valuable feature of Elastic Observability is the text search."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"It's easy to deploy, and it's very flexible."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
More Elastic Observability pros
 

Cons

"They lack support and presence in Egypt."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"There could be more low-code features included in the product."
"When opening tickets, we cannot use our team mailbox."
"Elastic Observability needs to have better standardization, logging, and schema."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
More Elastic Observability cons
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"The product’s pricing needs improvement."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The price of Elastic Observability is expensive."
"We have been using the open-source version."
"Elastic Observability's pricing could be better for small-scale users."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
More Elastic Observability pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
See all answers
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
See all answers
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
See all answers
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
See all answers
What is your experience regarding pricing and costs for Elastic Observability?
The license for Elastic Observability is the same as for other uses; you pay for Elastic, and you can use it for various cases. Observability is actually cheaper compared to logs because you're not...
See all answers
What needs improvement with Elastic Observability?
I think they are working on the AI-based features, which are currently in technical preview. The only challenging aspect for new users is often writing the query language. Basic searching is very e...
See all answers
 

Comparisons

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Dynatrace vs Elastic Observability Logo
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Compared 11% of the time
Grafana vs Elastic Observability Logo
Grafana vs Elastic Observability
Compared 9% of the time
Zabbix vs Elastic Observability Logo
Zabbix vs Elastic Observability
Compared 7% of the time
More Elastic Observability Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
August 2025
Cross-Enterprise Application Performance Management reportDownload Cross-Enterprise Application Performance Management product report
Buyer's Guide
Elastic Observability
August 2025
Elastic Observability reportDownload Elastic Observability product report
 

Also Known As

CA Cross-Enterprise Application Performance Management
No data available
 

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?
  • Economic licensing: Offers cost-effective plans.
  • Extensive metrics tracking: Helps in comprehensive system monitoring.
  • Comprehensive logging: Centralizes log data efficiently.
  • Performance Monitoring: Provides robust APM capabilities.
  • Integration: Seamlessly integrates with other solutions.
  • Kibana visualization: Facilitates data visualization and reporting.
  • Machine learning support: Enables advanced data analysis.
  • Flexible deployment: Supports various deployment environments.
  • Rapid log searches: Enhances quick incident response.
  • Accessibility: Offers extensive online documentation and connector support.
What benefits or ROI should users look for in Elastic Observability reviews?
  • Stability: Look for consistent performance and reliability.
  • Compliance: Effective monitoring aids in regulation adherence.
  • System Security: Enhanced system monitoring and alert management.
  • Cost-Effectiveness: Evaluate the economic pricing models.
  • Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic
 

Sample Customers

NIIT Technologies, Cetip Safeguards
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Elastic Observability
July 2025
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.