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Cross-Enterprise Application Performance Management vs Elastic Observability comparison

Broadcom and Elastic are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #50 with an average rating of 7.0, while Elastic is ranked #7 with an average rating of 8.5. Broadcom holds a 0.2% mindshare in APM, compared to Elastic’s 3.9% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.
Cross-Enterprise Applicatio...
Read 2 Cross-Enterprise Application Performance Management reviews
  • 247 Views
  • 247 Comparison Views
50% willing to recommend
Elastic Observability
Read 28 Elastic Observability reviews
  • 8,986 Views
  • 7,728 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Cross-Enterprise Application Performance Management (APM) and Elastic Observability are two competitive products in the field of application performance monitoring. Elastic Observability stands out due to its comprehensive features, making it a favored choice among reviewers despite its higher cost.

Features: Cross-Enterprise APM has robust diagnostic tools, detailed performance metrics, and competitive pricing. Elastic Observability offers strong data visualization capabilities, extensive integrations, and versatile, powerful features.

Room for Improvement: Cross-Enterprise APM requires enhancements in integration capabilities and user documentation, along with improved customer education. Elastic Observability needs a simplified setup process, better onboarding materials, and enhanced usability to address its complexity.

Ease of Deployment and Customer Service: Cross-Enterprise APM has a straightforward deployment model and supportive customer service. Elastic Observability has a more complex deployment but offers comprehensive support services, with users acknowledging its strong customer service despite deployment challenges.

Pricing and ROI: Cross-Enterprise APM is known for competitive pricing and high ROI. Elastic Observability is more expensive, but many users find its advanced capabilities justify the price, contributing to an overall positive ROI despite higher costs.

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To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Elastic Observability Report (Updated: September 2025).
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Elastic Observability
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
50th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
IT Infrastructure Monitoring (10th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.2%, up from 0.0% compared to the previous year. The mindshare of Elastic Observability is 3.9%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Elastic Observability3.9%
Cross-Enterprise Application Performance Management0.2%
Other95.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
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Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support and documentation are quite good."
"All solutions from Broadcom are very easy to install."
"Machine learning is the most valuable feature of this solution."
"It's easy to deploy, and it's very flexible."
"The price is very less expensive compared to the other solutions."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The solution has been stable in our usage."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Good design and easy to use once implemented."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
More Elastic Observability pros
 

Cons

"They lack support and presence in Egypt."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"The price is the only issue in the solution. It can be made better and cheaper."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
More Elastic Observability cons
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Pricing is one of those situations where the more you use it, the more you pay."
"We will buy a premium license after POC."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The price of Elastic Observability is expensive."
More Elastic Observability pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
See all answers
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
See all answers
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
See all answers
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
See all answers
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
See all answers
What needs improvement with Elastic Observability?
Out-of-the-box use cases have room for improvement in Elastic Observability. They don't invest a lot in building out-of-the-box observable use cases, and they are more focusing on giving a very fle...
See all answers
 

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Compared 8% of the time
Zabbix vs Elastic Observability Logo
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Compared 7% of the time
More Elastic Observability Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
September 2025
Cross-Enterprise Application Performance Management reportDownload Cross-Enterprise Application Performance Management product report
Buyer's Guide
Elastic Observability
October 2025
Elastic Observability reportDownload Elastic Observability product report
 

Also Known As

CA Cross-Enterprise Application Performance Management
No data available
 

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?
  • Centralized Logging: Streamlines the collection, analysis, and storage of log data.
  • Powerful Search: Provides robust search capabilities for quick access to relevant information.
  • Scalability: Supports growing data needs across diverse environments.
  • Real-time Telemetry: Ensures up-to-date insights and monitoring.
  • Platform Integration: Seamlessly connects with services like Teams and Slack.
  • Data Visualization: Enhances visibility with Elastic APM and Kibana.
What benefits and ROI should users explore in reviews?
  • Cost-effectiveness: Offers significant savings through efficient data management.
  • Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
  • Comprehensive Insights: Supports better business decisions with detailed data analysis.
  • Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic
 

Sample Customers

NIIT Technologies, Cetip Safeguards
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Elastic Observability
September 2025
Free Report: Cross-Enterprise Application Performance Management vs. Elastic Observability
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.