Splunk ITSI and Cribl operate in the data management and analytics category. Splunk ITSI appears to have an edge in extensive application support and integration, making it ideal for large enterprises, while Cribl stands out in cost efficiency and log management.
Features: Splunk ITSI excels in comprehensive integration capabilities and supports diverse data source ingestion, benefiting large organizations with robust data analytics and monitoring. It quickly generates reports and integrates advanced tools. Cribl focuses on data streamlining, providing efficient data processing and routing to multiple destinations. Its strength lies in reducing and managing log data, enhancing data flow efficiency across platforms.
Room for Improvement: Splunk ITSI could improve in pricing and user-friendly model management and add more pre-configured templates for faster deployment. Its UI and threshold management capabilities need enhancements. Cribl should improve platform integration and offer a more intuitive versioning system. It would benefit from better documentation and expanded feature sets for smaller firms.
Ease of Deployment and Customer Service: Splunk ITSI provides flexible deployment across on-premises, cloud, and hybrid environments but faces mixed reviews on customer service, with some concerns over responsiveness and outsourced support. Cribl, available in various deployment models, generally receives positive feedback on customer service responsiveness and SLA adherence. The technical support quality varies for both, often based on issue severity.
Pricing and ROI: Splunk ITSI is expensive but justified by robust features and adaptability, providing significant ROI through improved monitoring and reduced response times. However, pricing transparency is a concern. Cribl offers more cost-effective pricing, enabling efficient large-scale data management. Both promise quick ROI post-implementation, but Cribl stands out for its lower cost and scalable pricing, appealing to cost-conscious organizations.
In the case of optimization, it has helped return on investment to somewhere close to 50%.
we have saved a significant amount of time and resources moving from a manual approach to something that's more automated.
They had extensive expertise with the product and were able to facilitate everything we needed.
If they could enhance their internal logging, we won't require Cribl support to engage.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
The technical support is excellent, and I would rate it at ten.
It's an enterprise version, and we have a good amount of users using this solution.
I don't need to talk to a Cribl engineer to connect a new log source.
Cribl is quite scalable, as we could add worker nodes as our data grows.
Splunk is highly scalable, with the ability to expand efficiently.
I would rate the stability as ten out of ten.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
Cribl is quite stable and doesn't crash; there's no unusual behavior.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
If we can have more internal logs and more debug logs to validate the error, that would be beneficial because instead of reaching out to Cribl support, we can troubleshoot and find the root cause ourselves.
In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.
Since Cribl is such a large platform with numerous features, having a clear, structured approach would make it easier for me and others to understand and utilize its capabilities.
I would appreciate additional features in the next release of Splunk ITSI (IT Service Intelligence) such as cloud infrastructure monitoring including CICDs, Kubernetes, and similar technologies.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
Over time, the licensing cost has increased.
Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
The data reduction and preprocessing capabilities make Cribl really unique.
Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.
The community on Slack is excellent for solving questions and getting ideas.
The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
Product | Market Share (%) |
---|---|
Splunk ITSI (IT Service Intelligence) | 0.7% |
Cribl | 1.1% |
Other | 98.2% |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 4 |
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 11 |
Midsize Enterprise | 9 |
Large Enterprise | 32 |
Cribl offers advanced data transformation and routing with features such as data reduction, plugin configurations, and log collection within a user-friendly framework supporting various deployments, significantly reducing data volumes and costs.
Cribl is designed to streamline data management, offering real-time data transformation and efficient log management. It supports seamless SIEM migration, enabling organizations to optimize costs associated with platforms like Splunk through data trimming. The capability to handle multiple data destinations and compression eases log control. With flexibility across on-prem, cloud, or hybrid environments, Cribl provides an adaptable interface that facilitates quick data model replication. While it significantly reduces data volumes, enhancing overall efficiency, there are areas for improvement, including compatibility with legacy systems and integration with enterprise products. Organizations can enhance their operational capabilities through certification opportunities and explore added functionalities tailored towards specific industry needs.
What are Cribl's most important features?Cribl sees extensive use in industries prioritizing efficient data management and cost optimization. Organizations leverage its capabilities to connect between different data sources, including cloud environments, improving both data handling and storage efficiency. Its customization options appeal to firms needing specific industry compliance and operational enhancements.
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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