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Cribl vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cribl
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
Log Management (5th), Security Information and Event Management (SIEM) (8th), Observability Pipeline Software (1st)
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cribl is 1.2%, up from 0.5% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Cribl1.2%
OpenText Real User Monitoring0.6%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aman Verma - PeerSpot reviewer
Senior Software Engineer at a retailer with 1,001-5,000 employees
Has helped reduce daily log volume significantly and streamline data routing across multiple destinations
Regarding complexity, as I mentioned before, Cribl is very simple to use. When I started 2.5 years ago, it was very easy to learn. I learned Cribl within a week, and even though I was a fresher at the time, it was easy to understand and not complex enough that someone would need to spend money on labs. It's not that complex to learn. Regarding cost efficiency, it's very good because nowadays the SIEM tools we use are too expensive on license, and SIEM tools base their license on how many logs get ingested. The unwanted logs, particularly firewall logs, represent a significant portion of unnecessary ingestion. Cribl saves our license by filtering out half of the firewall logs that are unwanted. Our main purpose for using Cribl is to save our license and save money. Currently, everyone is moving toward AI agents. We currently use regex, and AI agents could help us create those regex patterns to drop events or add raw data to events. Currently, we sit down, review the logs, and create regex patterns manually, which can be time-consuming. An AI agent could reduce this time. I read some articles indicating that Cribl Cloud has started using AI and considering MCPs and model context, but I'm not certain how far along they are. If Cribl asked me what they could improve, that would be my suggestion. The support is very good, and I had a few issues with Cribl where I raised support cases and received good responses, which is better than the quick response I didn't get from other SIEM tools and vendor tools I use. Compared to other SIEM tools, Cribl is cheaper than Splunk and DataDogs. However, it's still a bit expensive from my point of view, though I won't call it expensive. Overall, I think 99% of companies use Cribl before their SIEM tools, and compared to SIEM tools, Cribl is cheaper. Companies can use any SIEM tool such as Google, Splunk, or Cisco, and Cribl is cheaper than those SIEM tools. They might have a slight chance to reduce costs further, but I'm not the correct person to evaluate that since I'm more focused on the operational side. Regarding training, it was quite easy to grasp. It took me almost a week to understand the basic functionalities and what Cribl does. Getting more expertise took additional time, but basic functionalities and understanding what Cribl does took around four to five days. One point I want to mention is that Cribl could improve their labs or training materials in their Cribl Cloud or whatever portal they have.
YA
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cribl has been instrumental in containing our data costs, especially as we use leading log aggregation and SIEM tools known for their heavy licensing costs by ingest."
"My favorite option in Cribl is the Stream product."
"The product's most valuable features include the internal management of events, coding perspective, data processing, and serialization."
"When it comes to the product's installation phase, it is not tough for people who have good knowledge...The tool is worth the investment."
"The capability to reduce logs in a user-friendly manner is a standout feature. Cribl allows us to view logs live as they are being processed, giving us quick feedback on the changes made."
"Our experience with Cribl has been very smooth; everything runs seamlessly, there are no delays or sluggishness, which I really appreciate."
"Features such as Cribl Stream, Cribl LogStream, and Cribl Edge have been the most beneficial. The Cribl LogStream, in particular, is valuable for routing data, creating firewalls on pipelines, and putting security measures in place to ensure data reaches its destination without issues."
"Enhancing those events to optimize, to add new fields or to remove the extra fields that are of no use helps us in log reduction by dumping the raw logs and only ingesting the interested fields, which helps us in 50 to 60% volume reduction."
"The technical support is good at resolving issues."
"With the solution, you can easily access any issues in your infrastructure."
"It offers near-real-time analytics, which is helpful."
"Very easy to implement."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"The most valuable feature is application performance monitoring."
 

Cons

"I do not think that if the pricing is on the higher side, it could be suitable for all types of users, such as small or medium ones."
"From my perspective of the stability and reliability of the solution, there have been times where certain releases have bugs inside of them that we have to work around in order to make the solution work as intended."
"Cribl should consider adding more features that are applicable to smaller firms, allowing broader access to their data migration through Cribl."
"Cribl could be improved by some UI tweaks and some usability tweaks, mostly centered around error troubleshooting for large volumes of Edge nodes."
"There is no alerting mechanism for the leader/worker nodes status."
"Currently, we sit down, review the logs, and create regex patterns manually, which can be time-consuming."
"Regarding Cribl's ability to contain data cost and complexity, if they can reduce their cost, that will make them more competitive."
"One area that could be improved is the aggregation functionality within Cribl."
"The solution's technical support presents a lot of issues with too many delays."
"Some issues with login errors."
"This technology is considered to be older."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"We would like to see support for non-Windows environments."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"The product needs more R&D to make it easier and more compatible with other software."
 

Pricing and Cost Advice

"I would not say it is a cheaply priced tool as it has been doing wonders in the market. The tool has been budget-friendly for organizations."
"The product pricing is reasonable compared to other solutions."
"Not expensive."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"If I compare with other vendors, other vendors are more expensive"
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
12%
Healthcare Company
6%
Computer Software Company
5%
Manufacturing Company
12%
Performing Arts
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
I'm not sure of Cribl pricing because it has been procured as a package by our client, and we are not exposed to or do not have an idea of how much they have spent to get a license from Cribl. But ...
What needs improvement with Cribl?
I am not in a position to comment on how Cribl could be improved or enhanced because it is a good tool, and I have only used a small part of the entire Cribl product. As of now I am pretty happy wi...
What is your primary use case for Cribl?
My usual use cases for Cribl involve collecting logs from many endpoints, including user activities. We collect logs into either Log Analytical Workspace or Event Hub and redirect to Cribl so that ...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

No data available
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Information Not Available
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Cribl vs. OpenText Real User Monitoring and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.