Cribl vs OpenText Real User Monitoring comparison

Cribl and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Cribl is ranked #14 with an average rating of 8.3, while OpenText is ranked #45 with an average rating of 7.7. Cribl holds a 0.9% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 93% of Cribl users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

Cribl

Read 15 Cribl reviews

3,951 Views
988 Comparison Views

93% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

465 Views
419 Comparison Views

58% willing to recommend

Cribl

OpenText Real User Monitoring

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

OpenText Real User Monitoring and Cribl compete in the real user monitoring and data routing category. OpenText seems to have the upper hand in cost-effectiveness and user deployment, while Cribl offers advanced data manipulation and integration features.

Features: OpenText Real User Monitoring focuses on performance monitoring, troubleshooting, and end-user experience insights. It is ideal for budget-conscious users due to its competitive pricing. Cribl stands out for its robust data integration, routing capabilities, and transformative data manipulation features, offering flexibility in data management and analytics through solutions like Cribl Stream.

Room for Improvement: OpenText could enhance its data integration capabilities and offer more advanced data manipulation features. Its real-time analytics might benefit from further enhancements to support more complex environments. Cribl could improve its initial deployment ease and customer onboarding process. Additionally, it could refine its user interface to be more intuitive and streamline its extensive feature set for better accessibility.

Ease of Deployment and Customer Service: OpenText Real User Monitoring is known for its straightforward deployment process and responsive customer support, making it user-friendly. Cribl offers a flexible deployment model with a focus on customization, which requires more setup effort. Despite its commendable customer service, Cribl's initial setup can be complex for new users.

Pricing and ROI: OpenText Real User Monitoring is praised for being cost-effective, offering a decent ROI suitable for budget-focused organizations. Cribl, although having a higher initial cost, justifies the investment with its extensive feature set that provides long-term benefits. The lower price point of OpenText is attractive to small businesses, while Cribl appeals to enterprises needing comprehensive data solutions.

To learn more, read our detailed Cribl vs. OpenText Real User Monitoring Report (Updated: July 2025).

Buyer's Guide

Cribl vs. OpenText Real User Monitoring

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cribl

Ranking in Application Performance Monitoring (APM) and Observability

14th

Average Rating

8.4

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Log Management (8th), Security Information and Event Management (SIEM) (12th), Observability Pipeline Software (1st)

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cribl is 0.9%, up from 0.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Joe Cicero

Director of Strategic Alliances at security risk advisors

Facilitates seamless log integration and reduces data costs with efficient compression

My favorite feature is Cribl Stream. That's probably the only Cribl product I have a lot of experience with, and Cribl Stream makes it very easy to identify where all the customer's log sources are and to quickly connect them to a destination source such as Microsoft Sentinel and Microsoft Azure Data Storage. Cribl Stream does two things: not only does it make it easy to connect one log source or one dataset to multiple storage locations, but it also has compression features, which greatly reduce the storage cost for that data. It strips out and compresses data so that only the absolute information remains and not any duplicates. Dual destination and compression are the two top features.

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Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Features such as Cribl Stream, Cribl LogStream, and Cribl Edge have been the most beneficial. The Cribl LogStream, in particular, is valuable for routing data, creating firewalls on pipelines, and putting security measures in place to ensure data reaches its destination without issues."

"The support team was very helpful and managed to get everything production-ready."

"The capability to reduce logs in a user-friendly manner is a standout feature. Cribl allows us to view logs live as they are being processed, giving us quick feedback on the changes made."

"Cribl offers easy plugin configurations and source collection settings, allowing us to collect logs from any source."

"My favorite option in Cribl is the Stream product."

"When it comes to the product's installation phase, it is not tough for people who have good knowledge...The tool is worth the investment."

"The platform's most valuable feature is the ability to transform data in real-time within the pipeline without sending it to a destination."

"The product's most valuable features include the internal management of events, coding perspective, data processing, and serialization."

More Cribl pros

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"The reporting feature is good for us."

"With the solution, you can easily access any issues in your infrastructure."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"Real User Monitor has improved our productivity."

"It is a good product."

"It offers near-real-time analytics, which is helpful."

"The most valuable feature is application performance monitoring."

More OpenText Real User Monitoring pros

Cons

"The sys logging could be enhanced to make it easier to identify errors, especially when dealing with multiple functions."

"Cribl could have developed some version that can give backward compatibility."

"There is room for improvement in the documentation and knowledge base, particularly regarding configurations like sources where logs are being ingested"

"Cribl doesn't have as many packs available"

"Cribl should consider adding more features that are applicable to smaller firms, allowing broader access to their data migration through Cribl."

"There have been several administrative issues. Another point is that the browsing functions aren't very intuitive."

"Perhaps more flexibility in terms of metrics would be helpful."

"Cribl could improve by offering easier integrations with enterprise products, similar to what Splunk provides."

More Cribl cons

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"Some issues with login errors."

"The product needs more R&D to make it easier and more compatible with other software."

"The solution's technical support presents a lot of issues with too many delays."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

"The product pricing is reasonable compared to other solutions."

"I would not say it is a cheaply priced tool as it has been doing wonders in the market. The tool has been budget-friendly for organizations."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"If I compare with other vendors, other vendors are more expensive"

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"Not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

Healthcare Company

Manufacturing Company

Government

10%

Manufacturing Company

10%

Performing Arts

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cribl?

The current pricing is a little bit above average.

See all answers

What needs improvement with Cribl?

Something that Cribl could do better is processing time. There is not enough customization to improve performance. An example would be with AWS Lambda functions, the way we were doing it before. Th...

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What is your primary use case for Cribl?

Our use cases that we are exploring Cribl for right now are for data parsing and data manipulation.

See all answers

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

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Product Reports

Buyer's Guide

Cribl

August 2025

Download Cribl product report

Buyer's Guide

OpenText Real User Monitoring

August 2025

Download OpenText Real User Monitoring product report

Also Known As

No data available

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

Cribl optimizes log collection, data processing, and migration to Splunk Cloud, ensuring efficient data ingestion and management for improved operational efficiency.

Cribl offers seamless log collection directly from cloud sources, allowing users to visually extract necessary data and replay specific events for in-depth analysis. It provides robust management of events, parsing, and enrichment of data, along with effective log size reduction. Cribl is particularly beneficial for migrating enterprise logs, optimizing usage, and reducing costs while streamlining the transition between different log management tools.

What are Cribl's most important features?

Real-Time Data Transformation: Enables immediate data processing for accurate insights.
Simplified Log Collection: Gathers data from diverse sources effortlessly.
Powerful Data Reduction: Reduces log size without losing critical information.
Inbuilt Packs: Ready-to-use functions simplify complex tasks.
Live Testing: Allows testing before production deployment for reliability.
Master Node Updates: Manages worker groups efficiently for consistent performance.
Advanced Data Processing: Offers robust data serialization and coding perspectives.
Easy Plugin Configurations: Facilitates direct integration with reduced setup time.

What benefits and ROI should users look for?

Optimized Usage: Ensures effective resource management and cost reduction.
Streamlined Migration: Simplifies the transition between log management tools.
Enhanced Data Management: Improves data quality and processing efficiency.
Reduced Time and Effort: Direct-to-production capabilities save operational time.

Cribl is widely implemented in industries requiring extensive data management, such as technology and finance. Users leverage Cribl to handle log collection, processing, and migration efficiently, ensuring smooth operation and effective data analysis. It aids in managing temporary data storage during downtimes and better handling historical data, preventing data loss and allowing extended periods for viewing statistics and monitoring trends.

Cribl

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

Information Not Available

Avea, Maccabi Healthcare Services, TEB

Buyer's Guide

Cribl vs. OpenText Real User Monitoring

July 2025

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