OpenText Enterprise Security Manager and Cortex XSIAM compete in the enterprise security management category. Cortex XSIAM appears to have the upper hand with its unified platform leveraging AI for enhanced threat detection and holistic analysis.
Features: OpenText Enterprise Security Manager provides custom data parsers, integration with incident response tools, and robust support across various devices. It is also recognized for its mature correlation capabilities and strong log collection mechanisms. Cortex XSIAM utilizes AI for threat detection, seamless integration with SOAR capabilities, and advanced machine learning for contemporary security challenges.
Room for Improvement: OpenText Enterprise Security Manager needs improvements in support, better reporting, and a more precise setup documentation. Enhancements in user experience and technical support are also needed. Cortex XSIAM requires performance optimization, better integration, and a developer-friendly interface. Pricing remains a noticeable concern.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager offers on-premises and hybrid cloud deployment options but has inconsistent support. Cortex XSIAM supports public cloud deployments with better customer service, providing easier scalability for cloud environments.
Pricing and ROI: OpenText Enterprise Security Manager is expensive, especially for large-scale deployments, with complex pricing models. Despite high costs, it delivers good ROI for security and compliance. Cortex XSIAM is competitively priced for its features, offering predictable pricing for budgeting but still regarded as expensive.
Premium support provides direct access, while distributor support quality can vary.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
It lacks some capabilities compared to other tools available in the market.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Improvements could be made to the dashboard and GUI, making it easier to deploy.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Cortex XSIAM allows us to onboard almost every device, whether they are on-prem or on SaaS.
The ability to interpret data is highly valued.
Cortex XSIAM acts as a critical element for SOC foundations, integrating SIEM and EDR capabilities, valued for threat detection and seamless security orchestration with Palo Alto Networks products.
Organizations find Cortex XSIAM beneficial for SOC foundations due to its capability to integrate SIEM and EDR tools, facilitating data collection, detection, and response. It connects with third-party data sources while reducing management effort and offering cost-effective alternatives to competitors like CrowdStrike and Trend Micro. Featuring automation and integration with Palo Alto Networks products, Cortex XSIAM enhances threat detection. Unified architecture allows a comprehensive view of attacks, further supported by machine learning and integration with existing vendor solutions, ensuring that users gain insights without significant manual log analysis.
What are Cortex XSIAM's key features?
What benefits are evident in Cortex XSIAM reviews?
Industries implement Cortex XSIAM mainly in technology-driven sectors where centralized endpoint protection and automation of forensic investigation are paramount. By integrating several third-party systems for incident response, companies in competitive markets leverage its attributes for heightened operational security efficiency. However, users note areas for improvement, such as Attack Surface Management and integration enhancements, to better suit tech-heavy industries needing extensive connectivity with cybersecurity solutions.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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