

OpenText Enterprise Security Manager and Cortex XSIAM compete in the SIEM solutions category. Cortex XSIAM has the upper hand with its advanced threat detection capabilities and stronger cloud deployment options.
Features: OpenText Enterprise Security Manager features powerful ESM and logger tools, customizable analytics, and robust integration capabilities. Cortex XSIAM is notable for its comprehensive threat detection capabilities, unified database, and machine learning for efficient threat identification.
Room for Improvement: OpenText ESM could improve with enhanced reporting, and vendor and tech support. It also needs simpler deployment configurations and better-guided documentation. Cortex XSIAM requires performance enhancements for extensive integrations, pricing adjustments, and broader integration with more cybersecurity solutions.
Ease of Deployment and Customer Service: OpenText ESM primarily offers on-premises solutions with some hybrid options, while Cortex XSIAM focuses on public cloud deployment, favoring ease of deployment through cloud capabilities. OpenText's customer service is often critiqued for slow response times, whereas Cortex offers better support but faces challenges in pricing.
Pricing and ROI: OpenText ESM has a complex and expensive licensing model, affecting budget predictability, yet it provides value when deployed effectively. Cortex XSIAM is also costly, inhibiting some budget comfort, but compares well with competitors like Splunk and Microsoft Sentinel by offering competitive integration and automation advantages.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
I would rate the support of Palo Alto a nine out of ten.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
It lacks some capabilities compared to other tools available in the market.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
It works really nice and performs really efficiently after configuration.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
The first impression is that XSIAM would be more expensive than others we tried.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Cortex XSIAM allows us to onboard almost every device, whether they are on-prem or on SaaS.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| Cortex XSIAM | 2.6% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 95.8% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Cortex XSIAM acts as a critical element for SOC foundations, integrating SIEM and EDR capabilities, valued for threat detection and seamless security orchestration with Palo Alto Networks products.
Organizations find Cortex XSIAM beneficial for SOC foundations due to its capability to integrate SIEM and EDR tools, facilitating data collection, detection, and response. It connects with third-party data sources while reducing management effort and offering cost-effective alternatives to competitors like CrowdStrike and Trend Micro. Featuring automation and integration with Palo Alto Networks products, Cortex XSIAM enhances threat detection. Unified architecture allows a comprehensive view of attacks, further supported by machine learning and integration with existing vendor solutions, ensuring that users gain insights without significant manual log analysis.
What are Cortex XSIAM's key features?
What benefits are evident in Cortex XSIAM reviews?
Industries implement Cortex XSIAM mainly in technology-driven sectors where centralized endpoint protection and automation of forensic investigation are paramount. By integrating several third-party systems for incident response, companies in competitive markets leverage its attributes for heightened operational security efficiency. However, users note areas for improvement, such as Attack Surface Management and integration enhancements, to better suit tech-heavy industries needing extensive connectivity with cybersecurity solutions.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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