Cortex XDR by Palo Alto Networks and Symantec Endpoint Security Enterprise are competing endpoint security solutions. Symantec Endpoint Security Enterprise appears stronger in features, while Cortex XDR excels in pricing and customer support.
Features: Cortex XDR has advanced threat detection, integration with other Palo Alto products, and strong customer support features. Symantec Endpoint Security Enterprise offers comprehensive protection, intrusion prevention, and additional security layers. Despite robust features in both, Symantec Endpoint Security Enterprise excels in the breadth of its features.
Room for Improvement: Cortex XDR users suggest improving analytics, reporting features, and some configuration settings. Symantec Endpoint Security Enterprise users highlight issues with performance, resource consumption, and dashboard interface. These indicate Cortex XDR needs better data reporting, while Symantec requires optimization for system performance.
Ease of Deployment and Customer Service: Cortex XDR users find the setup straightforward but note complexity in customization. Symantec Endpoint Security Enterprise users report a more involved deployment process but commend their customer service. Cortex XDR provides easier deployment, while Symantec has superior support.
Pricing and ROI: Cortex XDR offers good value, with users quickly realizing ROI through threat reduction. Symantec Endpoint Security Enterprise users find the costs higher but justified by its features and protection capabilities. Cortex XDR is appealing for cost-effective security, while Symantec offers more extensive features at a higher price.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
I would rate technical support from Palo Alto on a scale from one to ten as an eight, as I find it good.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
Cortex XDR is stable, offering high quality and reliable performance.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
If a user doesn't click any link within 30 days and on the 31st day clicks a new link, Cortex XDR immediately alerts us that this user has clicked on an uncommon link or their behavior is uncommon.
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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