No more typing reviews! Try our Samantha, our new voice AI agent.

Control-M vs Make comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Control-M streamlines operations, cutting costs and time by 30%, enabling digital transformation and improved task automation.
Sentiment score
5.8
Using Make, businesses achieved up to 500% returns through automation, reducing labor costs and enhancing operational efficiency.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
Cloud Engineer at a healthcare company with 10,001+ employees
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
Account Executive at a computer software company with 51-200 employees
By implementing automation tools, you can minimize human errors and improve efficiency.
Director Of Sales at Sisn
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
Network Engineer at AT&T
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
Founder at WebEase
With that extra time each month, I could focus more on sales and upscaling my business, so it is really worth it.
 

Customer Service

Sentiment score
7.2
Control-M's customer service is responsive and efficient, though some users note delays and documentation improvement needs.
Sentiment score
5.4
Make offers efficient customer support with quick responses, helpful forums, effective documentation, and a reliable chatbot for inquiries.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
architect at a tech vendor with 10,001+ employees
The support is accurate, and BMC is always ready to help with queries and complex incidents.
Solutions Consultant at a consultancy with 11-50 employees
Even when we were new to Control-M, they assisted us greatly with any integration issues or other concerns.
Dev Ops Engineer at a media company with 201-500 employees
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
Chief Executive Officer at Ashtex Solutions
They were doing the best job for my use cases and my problems.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
When I had a problem during the pricing payment, the customer support handled it very well.
Freelancer at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.4
Control-M efficiently manages scalability, handling numerous tasks and platforms, favored by users despite higher licensing costs for large enterprises.
Sentiment score
5.4
Make is praised for scalability and ease, but enterprise pricing and complex workflow errors challenge extensive scaling.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
Control-M System Administrator at a insurance company with 10,001+ employees
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
Senior Control-M Consultant at Ktsl
As the workload grows, it is possible to expand the environment and manage additional processes while still maintaining centralized monitoring and control.
Software Engineer at a tech vendor with 1,001-5,000 employees
When you have an error, it is very hard to do error handling and debugging.
Automation Engineer at MyDubai.io
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Founder at WebEase
Whenever a new task comes to mind, I think about automating it with Make, which is good.
Gtm Operator, Lead Generator at 404Minds Technologies
 

Stability Issues

Sentiment score
7.8
Control-M is praised for 99.9% uptime and reliability, efficiently handling large workloads with minimal downtime and quick issue resolution.
Sentiment score
7.2
Make is mostly stable and reliable, with few minor issues, and is often used alongside Zapier for effectiveness.
Control-M itself is robust, and it would receive a rating of 10.
Technical architect at a financial services firm with 1,001-5,000 employees
Regarding stability, I would give Control-M a ten.
IT Tech Infurstructure Engineer at CommonSpirit Health
In my experience, once workflows and jobs are properly configured, it runs reliably and handles scheduled processes consistently.
Software Engineer at a tech vendor with 1,001-5,000 employees
 

Room For Improvement

Control-M needs enhanced data flow, job speed, monitoring, integrations, UI, and simplified pricing, setup, upgrading, and alert systems.
Make needs better API integration, pricing, debugging, usability, and developer features, plus increased free limits for improved user experience.
They could provide more documentation and tutorials to make the initial setup easier to understand.
Assistant professor at J.P. College of Engineering
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Control-M System Administrator at a insurance company with 10,001+ employees
Documentation should be maintained for all versions since they provided the application.
Sr Manager at Vodafone
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
Chief Executive Officer at Ashtex Solutions
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
software engineer at a non-tech company with 1,001-5,000 employees
The lagging problem needs to be solved.
Gtm Operator, Lead Generator at 404Minds Technologies
 

Setup Cost

Control-M pricing is high but justified by its robust features, adaptable to enterprises of various sizes.
Make offers affordable pricing compared to Zapier, valued for time savings and streamlined automation, with manageable enterprise setup costs.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Associate Architect at a tech services company with 10,001+ employees
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Senior System Specialist at a financial services firm with 10,001+ employees
Control-M is among the highest-priced solutions in the market.
Control-M System Administrator at a insurance company with 10,001+ employees
Licensing was affordable.
Network Engineer at AT&T
I found a solution that allows me to use Make almost for free, just using the Docker on-premises.
Automation Engineer at MyDubai.io
It's cost-effective and it's pocket-friendly.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
 

Valuable Features

Control-M enhances efficiency with monitoring, automation, and integration features, offering scalability and improved productivity across multiple platforms.
The platform offers a no-code interface, integrations, and automation, boosting efficiency and accessibility for all user levels.
Automation is more advanced, deployment is fast, and version control has been simplified.
IT Developer at AdvaRisk
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Cloud Engineer at a healthcare company with 10,001+ employees
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
IT Guy at a insurance company with 5,001-10,000 employees
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Network Engineer at AT&T
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
software engineer at a non-tech company with 1,001-5,000 employees
The task that I would complete in a span of one day is completed in a matter of minutes by using Make.
Executive at Core Jobs
 

Categories and Ranking

Control-M
Ranking in Process Automation
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
203
Ranking in other categories
Managed File Transfer (MFT) (2nd), Workload Automation (1st), AI IT Support (1st)
Make
Ranking in Process Automation
6th
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
17
Ranking in other categories
AI Software Development (4th)
 

Mindshare comparison

As of May 2026, in the Process Automation category, the mindshare of Control-M is 3.3%, down from 4.5% compared to the previous year. The mindshare of Make is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Control-M3.3%
Make1.5%
Other95.2%
Process Automation
 

Featured Reviews

RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
FA
Chief Executive Officer at Ashtex Solutions
Flexibility and efficiency accelerate business processes
Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
7%
Insurance Company
6%
Retailer
6%
Outsourcing Company
15%
Educational Organization
10%
Non Tech Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise159
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.
What needs improvement with Control-M?
We are not on the latest version of Control-M; we currently have version 20 and 21.
What is your experience regarding pricing and costs for Make?
Earlier I used to spend too much time understanding the insights from my projects. Now I only spend four to five hours, but I can get everything in one hour or even 30 seconds. It's easy. After one...
What needs improvement with Make?
Sometimes the platform is too laggy and loads slowly. The credits are also getting used up too quickly, which takes too much credit. If the credits could be reduced, that would be more efficient. T...
What is your primary use case for Make?
I'm using Make for integration with GoHighLevel, which is a CRM tool. I integrate data from Google Sheets or the GHL CRM to automate repetitive tasks. I use Make nearly every day for whatever task ...
 

Comparisons

 

Also Known As

Control M, BMC Control-M Managed File Transfer, BMC Australia CTM
Integromat
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Buan Consulting, Armadia
Find out what your peers are saying about Control-M vs. Make and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.