Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
The pricing for ConnectWise RMM is reasonable.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
Company Size | Count |
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Small Business | 11 |
Midsize Enterprise | 9 |
Large Enterprise | 41 |
ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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