ConnectWise RMM vs Goliath Performance Monitor comparison

ConnectWise and Goliath Technologies are both solutions in the IT Infrastructure Monitoring category. ConnectWise is ranked #49 with an average rating of 7.5, while Goliath Technologies is ranked #69. ConnectWise holds a 0.6% mindshare in IM, compared to Goliath Technologies’s 0.5% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 50% of Goliath Technologies users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

4,969 Views
1,242 Comparison Views

100% willing to recommend

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

1,307 Views
1,216 Comparison Views

50% willing to recommend

ConnectWise RMM

Goliath Performance Monitor

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and Goliath Performance Monitor based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Goliath Performance Monitor Report (Updated: June 2026).

Buyer's Guide

ConnectWise RMM vs. Goliath Performance Monitor

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (60th), Server Monitoring (22nd), Cloud Monitoring Software (34th), IT Alerting and Incident Management (17th), Remote Monitoring and Management (RMM) (7th), Patch Management (22nd), Unified Endpoint Management (UEM) (18th)

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

69th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of ConnectWise RMM is 0.6%, up from 0.0% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.6%
Goliath Performance Monitor	0.5%
Other	98.9%

IT Infrastructure Monitoring

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"At this point, this product does everything that I want."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable feature is the patching solution."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It enables us to respond to issues quickly and efficiently."

"The technical support has been fantastic."

"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."

"I would definitely give them high praise for what they do, and for being a special niche product."

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

"Offers a diversity of features."

"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."

"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."

"In conclusion, I think Goliath Performance Monitor is a true winner."

Cons

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The solution could improve by offering better overall management and dashboards."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"With Goliath IT Monitors, the processing speed is very slow."

"Issues with generating reports; consistency is not there."

"The setup is a bit complex."

"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."

"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."

"I would love to be able to tell what ISP the user is coming from."

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The price seems reasonable."

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Top Industries

By visitors reading reviews

Construction Company

15%

Comms Service Provider

Performing Arts

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

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What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

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Product Reports

Buyer's Guide

ConnectWise RMM

June 2026

Download ConnectWise RMM product report

Buyer's Guide

Goliath Performance Monitor

June 2026

Download Goliath Performance Monitor product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Goliath Performance Monitor delivers comprehensive monitoring to ensure optimal IT performance. Its robust set of tools provides actionable insights for various IT environments, aiding in maintaining system functionality and user satisfaction through real-time data and alerts.

Designed to meet complex IT demands, Goliath Performance Monitor is a reliable choice for organizations aiming to enhance system performance and troubleshoot issues effectively. It supports a range of environments, offering real-time alerts and detailed reporting that empowers IT professionals to make informed decisions promptly. By focusing on user experience, it maximizes efficiency, promising improved service delivery and performance.

What are the key features of Goliath Performance Monitor?

Real-Time Alerts: Provides immediate notifications to prevent system downtime.
Comprehensive Reporting: Offers detailed insights to facilitate in-depth analysis.
Deployment Flexibility: Supports on-premise and cloud infrastructure management.

What benefits should you expect from Goliath Performance Monitor?

Reduced Downtime: Keeps systems operational through proactive monitoring.
Increased Efficiency: Streamlines IT processes with advanced analytics.
Cost Savings: Decreases overhead by optimizing resource use.

Goliath Performance Monitor is particularly beneficial in industries like healthcare and finance, where its monitoring capabilities enhance system reliability and service quality. Its integration into hospital networks, for instance, supports uninterrupted patient care and regulatory compliance through consistent system uptimes.

Goliath Technologies

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

Buyer's Guide

ConnectWise RMM vs. Goliath Performance Monitor

June 2026

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Find out what your peers are saying about ConnectWise RMM vs. Goliath Performance Monitor and other solutions. Updated: June 2026.

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