ConnectWise RMM vs Goliath Performance Monitor comparison

ConnectWise and Goliath Technologies are both solutions in the IT Infrastructure Monitoring category. ConnectWise is ranked #45 with an average rating of 8.3, while Goliath Technologies is ranked #70. ConnectWise holds a 0.6% mindshare in IM, compared to Goliath Technologies’s 0.5% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 50% of Goliath Technologies users who would recommend it.

ConnectWise RMM

Read 8 ConnectWise RMM reviews

5,506 Views
1,377 Comparison Views

100% willing to recommend

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

1,423 Views
1,323 Comparison Views

50% willing to recommend

ConnectWise RMM

Goliath Performance Monitor

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and Goliath Performance Monitor based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Goliath Performance Monitor Report (Updated: August 2026).

Buyer's Guide

ConnectWise RMM vs. Goliath Performance Monitor

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th), Server Monitoring (16th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

70th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of ConnectWise RMM is 0.6%, up from 0.0% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.6%
Goliath Performance Monitor	0.5%
Other	98.9%

IT Infrastructure Monitoring

Featured Reviews

Faiz Fortune

Project Engineer at Moksh Tech

Automated monitoring has streamlined time tracking and project management across all clients

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

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networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It enables us to respond to issues quickly and efficiently."

"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."

"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."

"The most valuable feature is the patching solution."

"The technical support has been fantastic."

"We've seen a lot of MSPs who have grown by using Continuum."

More ConnectWise RMM pros

"Offers a diversity of features."

"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."

"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

"In conclusion, I think Goliath Performance Monitor is a true winner."

"I would definitely give them high praise for what they do, and for being a special niche product."

"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."

Cons

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."

"The solution could improve by offering better overall management and dashboards."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"Issues with generating reports; consistency is not there."

"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."

"The setup is a bit complex."

"I would love to be able to tell what ISP the user is coming from."

"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."

"With Goliath IT Monitors, the processing speed is very slow."

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The price seems reasonable."

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909,948 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

Comms Service Provider

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

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What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

See all answers

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

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Comparisons

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Compared 6% of the time

NinjaOne vs ConnectWise RMM

Compared 6% of the time

Kaseya 365 vs ConnectWise RMM

Compared 5% of the time

Kaseya VSA vs ConnectWise RMM

Compared 5% of the time

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Compared 16% of the time

Splunk Enterprise Security vs Goliath Performance Monitor

Compared 10% of the time

DX Unified Infrastructure Management vs Goliath Performance Monitor

Compared 9% of the time

vRealize Network Insight vs Goliath Performance Monitor

Compared 7% of the time

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Product Reports

Buyer's Guide

ConnectWise RMM

August 2026

Download ConnectWise RMM product report

Buyer's Guide

Goliath Performance Monitor

August 2026

Download Goliath Performance Monitor product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Goliath Performance Monitor delivers comprehensive monitoring to ensure optimal IT performance. Its robust set of tools provides actionable insights for various IT environments, aiding in maintaining system functionality and user satisfaction through real-time data and alerts.

Designed to meet complex IT demands, Goliath Performance Monitor is a reliable choice for organizations aiming to enhance system performance and troubleshoot issues effectively. It supports a range of environments, offering real-time alerts and detailed reporting that empowers IT professionals to make informed decisions promptly. By focusing on user experience, it maximizes efficiency, promising improved service delivery and performance.

What are the key features of Goliath Performance Monitor?

Real-Time Alerts: Provides immediate notifications to prevent system downtime.
Comprehensive Reporting: Offers detailed insights to facilitate in-depth analysis.
Deployment Flexibility: Supports on-premise and cloud infrastructure management.

What benefits should you expect from Goliath Performance Monitor?

Reduced Downtime: Keeps systems operational through proactive monitoring.
Increased Efficiency: Streamlines IT processes with advanced analytics.
Cost Savings: Decreases overhead by optimizing resource use.

Goliath Performance Monitor is particularly beneficial in industries like healthcare and finance, where its monitoring capabilities enhance system reliability and service quality. Its integration into hospital networks, for instance, supports uninterrupted patient care and regulatory compliance through consistent system uptimes.

Goliath Technologies

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

Buyer's Guide

ConnectWise RMM vs. Goliath Performance Monitor

August 2026

Free Report: ConnectWise RMM vs. Goliath Performance Monitor

Find out what your peers are saying about ConnectWise RMM vs. Goliath Performance Monitor and other solutions. Updated: August 2026.

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