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ConnectWise Automate vs N-able N-sight RMM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise Automate
Ranking in Remote Monitoring and Management (RMM)
10th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
N-able N-sight RMM
Ranking in Remote Monitoring and Management (RMM)
18th
Average Rating
5.0
Reviews Sentiment
3.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 6.5%, up from 6.3% compared to the previous year. The mindshare of N-able N-sight RMM is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
ConnectWise Automate6.5%
N-able N-sight RMM1.0%
Other92.5%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Sean Saeb - PeerSpot reviewer
Partner and CIO at Caspian IT Group
Responsive, integrates well with other applications, and the technical support is helpful
There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.
Adrian Glass - PeerSpot reviewer
IT Support Specialist at Expert Technology Solutions
Console enhancements needed for better driver updates and registry checks with prompt antivirus alerts
N-able N-sight should improve its console functionality. It lacks features for updating drivers, clearing up storage, and conducting registry checks from the console. Additionally, it should provide more detailed notifications and instructions for addressing deployment issues. The system should also allow for remote resolution of issues rather than requiring physical access to the machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Maybe they could improve the capability to be multi-tenant."
"One of the greatest benefits of LabTech is less client downtime, because LabTech lets you proactively monitor and fix issues before they interrupt your clients’ business, so you can virtually eliminate system outages."
"The reporting on the product is great."
"The implementation is nice and easy."
"Technical support is really good; they are helpful and responsive."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"The initial setup is easy and the deployment is quick."
"Remote access and detailed monitoring help us support our equipment."
"The antivirus feature is valuable as it notifies us of infections and allows us to address them promptly."
 

Cons

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"The fixed client for Automate is slow. The web client is not very intuitive."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back."
"I have found the solution to be not very scalable."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"N-able N-sight should improve its console functionality."
 

Pricing and Cost Advice

"I believe Automate is available for around $2."
"Pricing and licensing are reasonable."
"From what I've overheard, it is pretty comparable to other solutions in terms of price."
"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
"We spend around 3500 rands monthly for services covering seven servers and approximately 150 machines. However, maintenance and support require an additional cost."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Computer Software Company
8%
Healthcare Company
7%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise1
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for N-able N-sight RMM?
We spend around 3500 rands monthly for services covering seven servers and approximately 150 machines. However, maintenance and support require an additional cost.
What needs improvement with N-able N-sight RMM?
N-able N-sight should improve its console functionality. It lacks features for updating drivers, clearing up storage, and conducting registry checks from the console. Additionally, it should provid...
What is your primary use case for N-able N-sight RMM?
We primarily utilize N-able N-sight for remote monitoring, ongoing protection, and providing remote access for both our organization and clients.
 

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
No data available
 

Overview

 

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
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885,728 professionals have used our research since 2012.