ConnectWise Automate vs N-able N-sight RMM comparison

ConnectWise and N-able are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #9, while N-able is ranked #17 with an average rating of 5.0. ConnectWise holds a 7.7% mindshare in RMM, compared to N-able’s 0.9% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,659 Views
1,012 Comparison Views

85% willing to recommend

N-able N-sight RMM

Read 1 N-able N-sight RMM review

169 Views
169 Comparison Views

0% willing to recommend

ConnectWise Automate

N-able N-sight RMM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise Automate and N-able N-sight RMM based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Helped 868,183 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

9th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able N-sight RMM

Ranking in Remote Monitoring and Management (RMM)

17th

Average Rating

5.0

Reviews Sentiment

3.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 7.7%, down from 9.1% compared to the previous year. The mindshare of N-able N-sight RMM is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.7%
N-able N-sight RMM	0.9%
Other	91.4%

Remote Monitoring and Management (RMM)

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

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Adrian Glass

IT Support Specialist at Expert Technology Solutions

Console enhancements needed for better driver updates and registry checks with prompt antivirus alerts

N-able N-sight should improve its console functionality. It lacks features for updating drivers, clearing up storage, and conducting registry checks from the console. Additionally, it should provide more detailed notifications and instructions for addressing deployment issues. The system should also allow for remote resolution of issues rather than requiring physical access to the machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The database is great. It's a nicely ordered database."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"Remote access and detailed monitoring help us support our equipment."

"The implementation is nice and easy."

"A good automated scripts feature."

"The most value we get from this solution is that everything is on a patch cycle."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"It's definitely improved the help-desk servicing, et cetera."

More ConnectWise Automate pros

"The antivirus feature is valuable as it notifies us of infections and allows us to address them promptly."

Cons

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"Their support needs to be better."

"The menu doesn't always load properly."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"The fixed client for Automate is slow. The web client is not very intuitive."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"Technical support was helpful."

More ConnectWise Automate cons

"N-able N-sight should improve its console functionality."

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"We spend around 3500 rands monthly for services covering seven servers and approximately 150 machines. However, maintenance and support require an additional cost."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

10%

Educational Organization

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

No data available

Questions from the Community

Ask a question

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What is your experience regarding pricing and costs for N-able N-sight RMM?

We spend around 3500 rands monthly for services covering seven servers and approximately 150 machines. However, maintenance and support require an additional cost.

See all answers

What needs improvement with N-able N-sight RMM?

See all answers

What is your primary use case for N-able N-sight RMM?

We primarily utilize N-able N-sight for remote monitoring, ongoing protection, and providing remote access for both our organization and clients.

See all answers

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 30% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 18% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

SolarWinds NPM vs ConnectWise Automate

Compared 7% of the time

More ConnectWise Automate Competitors

Kaseya VSA vs N-able N-sight RMM

Compared 60% of the time

Datto Remote Monitoring and Management vs N-able N-sight RMM

Compared 40% of the time

More N-able N-sight RMM Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

September 2025

Download ConnectWise Automate product report

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

Download N-able N-sight RMM product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

N-able N-sight RMM is a remote monitoring and management tool designed to support IT professionals. It offers efficient services by combining monitoring, management, and data protection features, improving IT infrastructure maintenance and service delivery.

N-able N-sight RMM serves as a comprehensive tool for IT management, integrating essential capabilities such as remote support, patch management, and automated monitoring. It aims at enhancing operational efficiency and uptime while reducing IT costs. Users appreciate its scalability and seamless automation. Continuous improvements are being made to address potential complexities in deployment and customization challenges.

What are the key features of N-able N-sight RMM?

Remote Access: Provides tools for instant troubleshooting and maintenance without on-site visits.
Patch Management: Automates updates to ensure systems are secure and up-to-date.
Network Monitoring: Offers real-time insights into network performance to prevent downtime.
Data Protection: Ensures data security with backup and recovery services.

What benefits and ROI should users expect?

Cost Reduction: Decreases operational expenses by minimizing manual tasks.
Improved Security: Enhances protection against cyber threats with automated patching.
Increased Productivity: Streamlines IT processes allowing teams to focus on strategic projects.
Scalability: Flexibly adapts to growing IT environments with ease.

In specific industries such as healthcare and finance, N-able N-sight RMM is implemented to ensure compliance with regulations through robust security features. In education, it's used to manage large networks efficiently. Its deployment in distinct sectors showcases adaptability in different operational environments, addressing unique challenges IT teams face across industries.

N-able

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Information Not Available

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM). Updated: August 2025.

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