Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center as a Service (CCaaS).
| Product | Market Share (%) |
|---|---|
| ConnectPath CX | 0.9% |
| Genesys Cloud CX | 20.7% |
| Amazon Connect | 17.1% |
| Other | 61.3% |
| Product | Market Share (%) |
|---|---|
| Kpow for Apache Kafka | 0.4% |
| Apache Flink | 11.3% |
| Databricks | 9.5% |
| Other | 78.8% |
ConnectPath is a contact center as a service solution powered by Amazon Connect that combines a full-featured agent dashboard with a rich library of cloud services at an extremely affordable pay-per-use price. Unlike expensive server-based systems, or time-consuming custom developments, ConnectPath deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions.
Manage, monitor, explore, and secure Kafka using the Kpow console. Kpow is the ultimate engineering toolkit for Apache Kafka®. Installed on your infrastructure, Kpow monitors and manages all of your Kafka resources like Connect, Schema and ksqlDB.
We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
