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Conga Composer vs PandaDoc comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Document Management Software (3rd), Document Automation Software (1st)
PandaDoc
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
16
Ranking in other categories
eSignature (Electronic Signature) (3rd), Document Generation Tools (1st)
 

Featured Reviews

KS
Salesforce Application Support Specialist at Vectra AI
Document creation has become faster and more accurate but complex templates still need improvement
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.
Bitanap Marion - PeerSpot reviewer
Business Development Manager at Nestle
Digital workflows have transformed contract signing and save time with remote approvals
In my opinion, the best features PandaDoc offers include ease of template creation, integration with other tools such as HubSpot, a user-friendly interface, and customizable templates. The integration with HubSpot enhances the overall user experience for my team, especially for the less technical users. PandaDoc has positively impacted my organization by being really helpful, especially as a game-changer when dealing with documents with our remote clients. We are able to send them the documents, and they can sign using their phone, so they do not have to come all the way to our office to sign the documents. They save a lot of time and cost, achieving approximately 70 to 80 percent time saved and cost savings from traveling. I also value the ability to obtain signatures from our clients, making us more efficient and saving time and money. The pricing model of PandaDoc is far superior to that of other competitors, thus being very cost-effective and affordable. It definitely helps us provide a better customer experience to retain our customers as they know we are very professional.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"In my 2.5 years of experience with Conga Composer, I can say that it was one of the best document generation tools that I have used in a very long time."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"The initial setup of Conga Composer is easy."
"Using Conga Composer helps us send proposals much faster—within minutes instead of hours—thus improving our sales cycle by roughly twenty to thirty percent."
"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"PandaDoc offered the best feature in its template functionality, which made things a little bit easier; we would have everything saved when it came to all the legal jargon, and it allowed us to quickly fill in the table with the job titles and the services, and it would calculate everything immediately."
"Since using PandaDoc, we have been able to save costs and time, with estimated savings of 40 to 50 percent."
"PandaDoc has positively impacted my organization by helping to move the approvals faster and get the agreements in."
"PandaDoc is a very powerful tool and is very cost-effective, making it affordable for any size of organization."
"PandaDoc is one of the best tools available in the market, and I believe it is the best tool available in the market."
"My main use case for PandaDoc is that it has been a game changer, especially in my organization because it saves our sales reps hours per week on documentation."
"PandaDoc is a game changer for our organization."
"PandaDoc has positively impacted our organization since we started using this tool, as I love the ability to obtain signatures from our clients because it makes us more efficient, saving time and money, especially eliminating the cost of traveling, and the pricing model is far superior to other competitors, so we have been able to save a lot of time on the price it offers."
 

Cons

"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."
"The debugging skills could be improved as we need to stay alert for issues."
"However, it is not user-friendly. The UI is a little confusing."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The query builder could use some updates."
"I think PandaDoc could be improved, especially in terms of the UI, which could be improved somewhat."
"From time to time, PandaDoc was very slow. I remember one or two days where it was very hard to use it, but that was rather the exception than the rule."
"One area that PandaDoc needs to improve is the design of documents, which is a bit limiting when compared to something such as Word or Google Docs."
"PandaDoc can be improved at the interface level, as it needs some improvement because it is not user-friendly."
"PandaDoc can be improved by making formatting and adding graphics and visual elements much easier."
"One way PandaDoc can be improved is that it does not have the greatest notifying system; sometimes it can be annoying."
"I think PandaDoc could be improved in that sometimes after uploading a Word file, a notification is already sent out without me having the opportunity to insert an e-sign box, which is frustrating."
"The only problem I noticed with one of the automations I was creating was the ability for the customer to choose what product they want to add into their invoice."
 

Pricing and Cost Advice

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Financial Services Firm
10%
Computer Software Company
9%
Transportation Company
8%
Financial Services Firm
14%
Construction Company
14%
Computer Software Company
11%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
What is your experience regarding pricing and costs for PandaDoc?
The polished, professional look of every PandaDoc document never fails to impress our clients. It is highly recommended.
What needs improvement with PandaDoc?
Sometimes the fillable fields do not automatically map properly, and I have to manually adjust them.
What is your primary use case for PandaDoc?
We use PandaDoc in my organization to create quotes, proposals, and also data rooms for larger opportunities to share other documents such as security docs, accounting docs, and much more. We also ...
 

Comparisons

 

Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
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Find out what your peers are saying about Docmosis vs. PandaDoc and other solutions. Updated: September 2026.
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