We performed a comparison between Commvault Cloud and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"Integration with Active Directory and the Azure platform make it a complete solution."
"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""
"Commvault provides the status of a backup or restore operation."
"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"Real-time synchronization is a good feature."
"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."
"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"Most banks and financial institutions use the solution."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"Mostly controls, visibility, cost allocation."
"I would like to see a more user-friendly GUI."
"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."
"Its technical support could be better."
"When we send a query to Commvault, they take a long time to answer our questions."
"The HTML interface is a remarkable improvement. However, there are still some features that are not available in that interface that are available in the Java console, but I'm sure that will come with time."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
"It needs to support vSphere 6.7."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"If it was possible to create backups on non-NetApp storage, that would be helpful."
"I want to see a few more features add that will help our team in managing solution better."
"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NetApp SnapCenter is ranked 40th in Backup and Recovery with 24 reviews. Commvault Cloud is rated 8.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Veritas NetBackup and Rubrik. See our Commvault Cloud vs. NetApp SnapCenter report.
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