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Commvault Cloud vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
NetApp SnapCenter
Ranking in Backup and Recovery
50th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.3%, up from 6.0% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
MervynMorgan - PeerSpot reviewer
Enables us to save data for data projection but could improve its integration with other backup solutions
NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The solution's stability is excellent."
"It's a software-based solution so we just need a license to expand it."
"Commvault has a unique administration platform with more features than its competitors."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"The backup process finishes very quickly."
"The backup features are the most valuable because they allow the DBAs to replace SnapManager for Oracle (SMO), which is going away, and to do cloning as well. We can also clone to different servers and have the actual backup clone mounted on different servers. And we can split easily too."
"Technical support has been very helpful when we have issues."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The main advantage is its fast backup and restore."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
 

Cons

"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"The user creation and management capabilities could be improved."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"If it was possible to create backups on non-NetApp storage, that would be helpful."
"SnapCenter could improve its integration with other backup solutions, such as Veeam."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"It needs to support vSphere 6.7."
"The replication feature needs improvement in future releases."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
 

Pricing and Cost Advice

"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"The solution is expensive, but it is worth the money."
"The price could perhaps be lower as well."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"The solution is highly-priced."
"Commvault's license fee is per server-based."
"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"We have a site license, so it comes with the product."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"Pricing is very good because if you already have NepApp controllers, then it's included."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"The product is inexpensive."
"The license for SnapCenter was included with the storage array."
"It's free. The license is included with other NetApp products."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Manufacturing Company
19%
Computer Software Company
14%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about NetApp SnapCenter?
Most banks and financial institutions use the solution.
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
What needs improvement with NetApp SnapCenter?
The interface usability needs improvement. It should be more user-friendly and easier for customers to use.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
SnapCenter
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
All for One Steeb AG, Accenture
Find out what your peers are saying about Commvault Cloud vs. NetApp SnapCenter and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.