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CTERA Enterprise File Services Platform vs Cohesity DataProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Cohesity DataProtect delivers cost, time savings, enhances efficiency, simplifies backups, and ensures swift recovery, achieving ROI within months.
Sentiment score
5.1
CTERA platform enabled cost savings, improved efficiency, reduced storage costs by 80%, and quick ROI on Azure investments.
Using Cohesity DataProtect is easier to manage, and it simplifies various components into one architecture, reducing the need for extensive human resources to manage backups.
Evangelist / CTO at fgnext
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
CTERA has been a major improvement with a reduction in our storage and infrastructure cost, achieving up to eighty percent reduction in storage costs overall, which is significant.
S IT Era Administration And Implementation at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.8
Cohesity DataProtect offers knowledgeable and fast support, though some face challenges with regional differences and global case management.
Sentiment score
7.5
CTERA offers highly rated customer support with responsive service, technical expertise, and dedicated account engineers despite some minor challenges.
The support can depend on the region, and for larger customers, I advise having a Technical Account Manager for better assistance.
Evangelist / CTO at fgnext
For the support, I can provide a rating of four only because they initially provide some steps, but later say they are not sure, which is a problem in a production environment.
Specialist at HCLSoftware
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
The quality and speed of support for CTERA Enterprise File Services Platform is some of the best in the industry.
Senior Manager at a manufacturing company with 10,001+ employees
For critical issues, we receive a call within 10 to 15 minutes of creating a request.
Senior Associate at Iron Mountain Incorporated
 

Scalability Issues

Sentiment score
7.7
Cohesity DataProtect is highly regarded for its seamless scalability, supporting both small and large environments with ease.
Sentiment score
6.8
CTERA Enterprise File Services Platform offers scalable, flexible licensing, enabling efficient global data management and effortless resource management for users.
Cohesity DataProtect is built on a scale-out architecture, which means it can effectively scale to meet various needs.
Evangelist / CTO at fgnext
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
The licensing supports various data sizes, such as EV16 supporting up to 16 terabytes, and if you exceed that, you move to EV32.
Senior Associate at Iron Mountain Incorporated
CTERA is a very scalable product, allowing us to grow.
Senior Manager of Global Support at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Cohesity DataProtect is praised for stability, quick support resolution, minor glitches, reliable updates, and consistent performance in diverse environments.
Sentiment score
7.2
CTERA Enterprise File Services Platform is stable and reliable, with minor issues addressed through updates and proper setup.
On the whole, any problems were more related to hardware limitations rather than issues with Cohesity DataProtect itself.
Evangelist / CTO at fgnext
It has been pretty stable since then.
System Administrator at a transportation company with 10,001+ employees
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
Senior Manager of Global Support at a tech vendor with 10,001+ employees
It is very stable and reliable.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
 

Room For Improvement

Cohesity DataProtect needs improved restoration, customization, robust integration, and enhanced security features to boost user satisfaction and functionality.
Users find CTERA's interface confusing, seeking improved reporting, logging, synchronization, stability, documentation, and better cloud performance and migration tools.
While there are improvements to be made, such as providing support for older systems like IBM iSeries and tandem systems from HP, the solution overall shifts from older methods to modern practices.
Evangelist / CTO at fgnext
There is room to improve the user interface of Cohesity DataProtect for more intuitive navigation.
Specialist at HCLSoftware
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
CEO at rtt.co
It would help to have a global single-pane-of-glass view of all my CTERA devices.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
 

Setup Cost

Cohesity DataProtect offers cost-effective, straightforward pricing with bundled storage, quick setup, negotiable discounts, and affordable annual support.
CTERA offers competitive pricing with flexible licensing, appreciated for cost savings and simplicity compared to rivals and previous solutions.
I find Cohesity DataProtect to be expensive.
Technical Director at Procloud
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
Business Development Manager at a retailer with 10,001+ employees
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
CEO at rtt.co
From what I heard from my seniors, a 50 TB capacity license would be around 55 to 60 lakhs in Indian rupees.
Graduate Engineering Trainee at HCLSoftware
 

Valuable Features

Cohesity DataProtect offers fast backups, easy scalability, cloud integration, and robust features like deduplication, unified search, and ransomware protection.
CTERA's platform offers scalable, secure file services with features enhancing efficiency and positive user experience through strong support.
The platform is based on a scale-out architecture with each node having compute, RAM, SSD, and HDD.
Evangelist / CTO at fgnext
Global deduplication ensures that only unique data blocks are stored, significantly reducing storage consumption.
Specialist at HCLSoftware
Some of the most valuable features of Cohesity DataProtect for me include instant mass restore, anomaly detection, and its ability to handle large data volumes effectively.
Technical Director at Procloud
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
Business Development Manager at a retailer with 10,001+ employees
When it comes to data protection in CTERA Enterprise File Services Platform, we have encryption methodologies and we also have ransomware protection, which is a wide variety of features offered along with the CTERA appliance and application.
Senior Associate at Iron Mountain Incorporated
 

Categories and Ranking

Cohesity DataProtect
Ranking in Cloud Backup
10th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Backup and Recovery (10th), AI Data Analysis (16th)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Disaster Recovery (DR) Software (7th), Cloud Storage Gateways (1st), Content Collaboration Platforms (6th), AI Legal & Compliance (3rd)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Cohesity DataProtect is 2.8%, down from 4.7% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
CTERA Enterprise File Services Platform0.9%
Cohesity DataProtect2.8%
Other96.3%
Cloud Backup
 

Featured Reviews

Kalaiarasan Meganathan - PeerSpot reviewer
Specialist at HCLSoftware
Backup operations have become faster and daily recoveries run smoothly for on‑prem workloads
When compared to other tools, the deduplication in Cohesity DataProtect is very fast, and the restore performance is better than other tools. Global deduplication ensures that only unique data blocks are stored, significantly reducing storage consumption. Cohesity DataProtect's dashboard displays options and errors clearly, making it easy to access and understand how to fix issues. Cohesity DataProtect's ability to start processes automatically without manual selections enhances its reliability. Cohesity DataProtect's architecture ensures that agent installations automatically reflect in the dashboard, allowing for seamless integration into backup jobs. This improves operational efficiency, ensuring backups can be triggered without manual refreshes. Additionally, the user interface is intuitive, and the respect of the N-1 rule during updates helps prevent client-affecting issues.
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Government
7%
Computer Software Company
52%
Outsourcing Company
17%
Educational Organization
5%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise22
Large Enterprise43
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise16
 

Questions from the Community

What do you like most about Cohesity DataProtect?
Several features enable us to perform fast recovery, such as instant fast recovery. All our virtual machines protected with the product can be quickly restored to another healthy environment with m...
What needs improvement with Cohesity DataProtect?
There is room to improve the user interface of Cohesity DataProtect for more intuitive navigation, despite being content with its existing features.
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I do not know much about the pricing, setup cost, or licensing cost of CTERA Enterprise File Services Platform. I believe it comes with a license. From what I heard from my seniors, a 50 TB capacit...
What needs improvement with CTERA Enterprise File Services Platform?
I cannot think of any areas at this time that could be improved. CTERA Enterprise File Services Platform is a well-rounded platform.
What is your primary use case for CTERA Enterprise File Services Platform?
I primarily use CTERA Enterprise File Services Platform to replicate our marketing content to our regional offices. Marketing uses the Adobe application suite for creating and managing file content...
 

Also Known As

Cohesity
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Tribune Media
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Cohesity DataProtect and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.