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CloudBees vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudBees
Ranking in AI Software Development
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Build Automation (8th), Configuration Management (9th), Value Stream Management Software (2nd), DevSecOps (4th), AI-Augmented Software-Testing Tools (2nd), Feature Management (2nd)
Glean Platform
Ranking in AI Software Development
10th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (3rd), AI Agent Builders (4th), AI Customer Support (5th)
 

Mindshare comparison

As of July 2026, in the AI Software Development category, the mindshare of CloudBees is 0.5%, up from 0.0% compared to the previous year. The mindshare of Glean Platform is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Glean Platform0.4%
CloudBees0.5%
Other99.1%
AI Software Development
 

Featured Reviews

KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability largely depends on how the tool is set up within your infrastructure"
"The solution's most valuable feature is its flexibility."
"The most valuable feature of the solution is that its GUI is quite simple."
"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."
"It’s a very good tool for auditing your project pipelines as well."
"The most valuable features are Java features, microservice communication, payment validation, Jenkins Sonar, management master to CloudBees, Blue Ocean, JobConfig, and support."
"CloudBees is a good and efficient tool."
"CloudBees assists by automating tasks, previously done manually, in the pipeline setup."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Productivity has really skyrocketed."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Life became so easy when we started using Glean Platform."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
 

Cons

"It could improve the document upload process."
"If you're logged in and working for about thirty minutes and then go idle for five to ten minutes, Jenkins will prompt you to re-authenticate."
"There could be improvements in the ease of use."
"The platform could integrate better with other tools and support external tools directly."
"A lot of stability issues are there with CloudBees."
"The user interface of CloudBees is good but could be even more intuitive. Improving the user-friendliness of the interface and having simpler setup configurations would greatly benefit new users."
"We've noticed occasional issues with folder permissions changing unexpectedly. Specifically, permissions sometimes shift from the CloudBees user to the root user. This can cause pipeline failures, as pipelines require the correct CloudBees user permissions to execute properly."
"I would like to see improved speed and availability."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"There are multiple ways in which Glean Platform can be improved."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"Sometimes Glean Platform gets slowed down."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
17%
Construction Company
16%
Outsourcing Company
7%
Financial Services Firm
19%
Manufacturing Company
13%
Outsourcing Company
9%
Marketing Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming. This creates complexity. If possible, we could sort the logs so we can...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can be deployed using CloudBees. Once we click to start the build, it automatically r...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something small or minor.
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
 

Comparisons

 

Also Known As

No data available
Glean Work AI Platform
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Information Not Available
Find out what your peers are saying about CloudBees vs. Glean Platform and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.