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CloudBees vs Glean Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudBees
Ranking in AI Software Development
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Build Automation (7th), Configuration Management (9th), Value Stream Management Software (2nd), DevSecOps (6th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st)
Glean Platform
Ranking in AI Software Development
10th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (4th), AI Agent Builders (4th), AI Customer Support (7th)
 

Mindshare comparison

As of August 2026, in the AI Software Development category, the mindshare of CloudBees is 0.5%, up from 0.0% compared to the previous year. The mindshare of Glean Platform is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Glean Platform0.4%
CloudBees0.5%
Other99.1%
AI Software Development
 

Featured Reviews

KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is its flexibility."
"Scalability largely depends on how the tool is set up within your infrastructure"
"The most valuable feature of the solution is that its GUI is quite simple."
"It’s a very good tool for auditing your project pipelines as well."
"CloudBees operates seamlessly. Deploying to a cluster is straightforward—just one click, and the job is done."
"The customer support is good. You get good representatives from CloudBees to help you and understand your requirements."
"CloudBees assists by automating tasks, previously done manually, in the pipeline setup."
"It can manage multiple Jenkins instances."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Life became so easy when we started using Glean Platform."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
 

Cons

"There are connection issues with CloudBees, specifically between Sybase and CloudBees. W"
"There could be improvements in the ease of use."
"The problem with CloudBees is that when you merge it, the pipelines would randomly fail multiple times."
"I think a preview of the errors would be good just at the point where the error occurs."
"For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming."
"A lot of stability issues are there with CloudBees."
"Improvements in resolution time may vary since every environment has different needs."
"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"There are multiple ways in which Glean Platform can be improved."
"Sometimes Glean Platform gets slowed down."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
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Top Industries

By visitors reading reviews
Construction Company
16%
Manufacturing Company
16%
Financial Services Firm
16%
Outsourcing Company
9%
Financial Services Firm
17%
Manufacturing Company
12%
Outsourcing Company
10%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming. This creates complexity. If possible, we could sort the logs so we can...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can be deployed using CloudBees. Once we click to start the build, it automatically r...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field o...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-day basis for random searches that I need to do about a company, a website, or if...
 

Comparisons

 

Also Known As

No data available
Glean Work AI Platform
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Information Not Available
Find out what your peers are saying about CloudBees vs. Glean Platform and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.