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Fortra's Clearswift Secure Email Gateway vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
39th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.0%, up from 0.7% compared to the previous year. The mindshare of Proofpoint Email Protection is 7.9%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection7.9%
Fortra's Clearswift Secure Email Gateway1.0%
Other91.1%
Email Security
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Steve Bradbury - PeerSpot reviewer
Consultant at Exelixis Inc
Email defenses have blocked advanced threats and provide deep visibility into risky users
The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high. To manage and run all their products, I have to list and manage administrators in seven or eight different places. That is too many places to keep track of since for this tool I have to go to one location, and for another tool I have to go to a different location. They need to simplify the administration management of administrators and consolidate that into one place for all their products. Access to all the different products is very scattered. For some products I go to one URL, and for different products I go to a different URL. They have a threat URL that has most of their products in it, but not all. They need to simplify the interface to show all the products I have access to in one location.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"I recommend all of my customers to migrate and start using Proofpoint as it is secure, minimizes risk, and eliminates phishing attacks."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"It's very good at identifying threats."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
 

Cons

"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"We find the cost to be prohibitive."
"The false positives are an issue."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The support team was a bit slow."
"We'd like to have the ability to create more customized reports."
"Pricing for the platform could still be cheaper."
"It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country."
 

Pricing and Cost Advice

Information not available
"Proofpoint is fairly expensive."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"The solution is expensive."
"It is expensive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Educational Organization
8%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Proofpoint Email Protection and other solutions. Updated: December 2025.
881,078 professionals have used our research since 2012.