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Claroty Platform vs Darktrace vs KerioControl comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
6.8
KerioControl delivered significant financial benefits through bandwidth optimization, VPN efficiency, and reduced support, maintenance, and security expenses.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
5.3
KerioControl support receives mixed reviews, with some praise but many report slow responses and reliance on online communities.
Their response and support are effective and proactive.
They can rate support for the Claroty Platform from one to ten as eight to nine.
I have always found Claroty's technical support to have good engineers.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
I have never needed to contact customer support as the product is easy to use.
 

Scalability Issues

Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
6.7
KerioControl suits small to medium businesses but faces scalability issues in larger enterprises, requiring hardware upgrades for increased capacity.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
 

Stability Issues

Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.2
KerioControl is stable and reliable, with minor hardware or update challenges, and performs well according to user assessments.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Overall, I would rate the stability as eight out of ten.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
 

Room For Improvement

The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
KerioControl requires improvements in VPN, user interface, support, security, performance, and customization features for large networks.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
As AI is booming now, there are concerns about AI security.
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
 

Setup Cost

Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
KerioControl offers affordable pricing with complex licensing, appreciated features, but high annual fees can be challenging for small offices.
One unique aspect of Claroty is that users get all the deployments for free.
The cost of the Claroty Platform is comparatively high.
The cost is as per the standard market.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The price for the product is rated as ten out of ten.
 

Valuable Features

Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
KerioControl provides user-friendly navigation, robust security features, VPN support, and efficient network management with positive feedback on ease of use.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
 

Mindshare comparison

Cyber-Physical Systems Protection Market Share Distribution
ProductMarket Share (%)
Claroty Platform43.4%
Armis33.8%
Verve Security Center13.6%
Other9.200000000000017%
Cyber-Physical Systems Protection
Network Detection and Response (NDR) Market Share Distribution
ProductMarket Share (%)
Darktrace22.7%
Vectra AI15.6%
ExtraHop Reveal(x)8.4%
Other53.300000000000004%
Network Detection and Response (NDR)
Firewalls Market Share Distribution
ProductMarket Share (%)
KerioControl1.3%
Fortinet FortiGate20.7%
Netgate pfSense11.1%
Other66.9%
Firewalls
 

Featured Reviews

Deevanshi Priya - PeerSpot reviewer
Achieve certifications with progress tracking and potential for enhanced interactivity
I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…
Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Constantnos Achilleos - PeerSpot reviewer
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
11%
Energy/Utilities Company
9%
Financial Services Firm
5%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
21%
Comms Service Provider
8%
Media Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise9
Large Enterprise3
 

Questions from the Community

What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
What do you like most about KerioControl?
The solution provides feasibility regarding cyber privacy.
What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the p...
What needs improvement with KerioControl?
Regarding KerioControl's application awareness and control feature, I have not used it much.
 

Overview

 

Sample Customers

Rockwell Automation
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Triton Technical, McDonald's