Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Nerdio comparison

"It is a lightweight application that incorporates multi-factor authentication."

"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."

"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."

"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."

"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."

"The most valuable feature is how secure the solution is."

"Citrix Virtual Apps and Desktops is a stable solution."

"Ability to connect remotely."

"The most valuable features of Nerdio are its automation capabilities, specifically the autoscale and auto-heal functionalities."

"The solution is one hundred percent stable and very much straightforward."

"Nerdio is completely an automation platform offering auto-scaling and flexibility."

"The customer service from Nerdio is excellent, and I even know the CEO personally and have a positive experience, rating it nine out of ten."

"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."

"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."

"The solution's technical support is not so good."

"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."

"The user profiles could use some improvement."

"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."

"The price is currently high, and having tiered pricing would benefit companies."

"The product's technical support services need improvement."

"The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers."

"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."

"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."

"The auto-heal functionality needs improvement."

"It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."

"It is a bit costly, but enterprise class features come with a cost."

"A perpetual enterprise license costs approximately $300 USD."

"The solution is expensive and I give the cost a four out of ten."

"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."

"It is quite expensive, but so are the competitors on the market."