


Citrix DaaS and Dameware Remote Support are popular solutions in the remote access and desktop management space. Citrix DaaS is stronger due to its comprehensive feature set and customer service.
Features: Citrix DaaS is known for its scalability, security, and seamless integration with various enterprise applications. Dameware Remote Support is valued for its powerful remote control functionalities and straightforward usage.
Room for Improvement: Citrix DaaS needs improvements in the complexity of initial setup processes and cost management. Dameware Remote Support requires enhanced performance on slower network connections and more advanced reporting tools.
Ease of Deployment and Customer Service: Citrix DaaS has a more intricate deployment process, which can be challenging, but offers highly rated customer service. Dameware Remote Support is easy to deploy and use but has less comprehensive customer service.
Pricing and ROI: Citrix DaaS's setup costs and licensing fees are more considerable, reflecting its premium features and enterprise focus, with high ROI. Dameware Remote Support is budget-friendly with quicker ROI due to lower initial costs.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.1% |
| Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) | 4.4% |
| Dameware Remote Support | 1.3% |
| Other | 85.2% |

| Company Size | Count |
|---|---|
| Small Business | 122 |
| Midsize Enterprise | 48 |
| Large Enterprise | 160 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 21 |
| Large Enterprise | 69 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Enable secure, flexible work with the leader in virtual apps and desktops
Deliver desktop as a service (DaaS) from any cloud or datacenter
Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.
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