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Citrix Virtual Apps and Desktops vs Dameware Remote Support comparison

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Featured Review
Find out what your peers are saying about Citrix, TeamViewer, Check Point and others in Remote Access. Updated: January 2022.
564,143 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
  • "Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
  • "The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
  • "The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
  • "Citrix is a mid-range cost solution compared to some others out there."
  • "In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
  • "If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
  • "Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
  • More Citrix Virtual Apps and Desktops Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so… more »
    Top Answer: 
    You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare… more »
    Top Answer: 
    It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution.
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    Earn 20 points

    Ranking
    1st
    out of 34 in Remote Access
    Views
    20,553
    Comparisons
    14,725
    Reviews
    21
    Average Words per Review
    1,562
    Rating
    8.4
    20th
    out of 34 in Remote Access
    Views
    1,409
    Comparisons
    1,290
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    XenDesktop, XenApp (Citrix Virtual Apps)
    DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
    Learn More
    Overview

    Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

    DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.
    Offer
    Learn more about Citrix Virtual Apps and Desktops
    Learn more about Dameware Remote Support
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Illinois School District
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Financial Services Firm14%
    Insurance Company11%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider20%
    Government6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider20%
    Government10%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise22%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise23%
    Large Enterprise61%
    No Data Available
    Find out what your peers are saying about Citrix, TeamViewer, Check Point and others in Remote Access. Updated: January 2022.
    564,143 professionals have used our research since 2012.

    Citrix Virtual Apps and Desktops is ranked 1st in Remote Access with 22 reviews while Dameware Remote Support is ranked 20th in Remote Access. Citrix Virtual Apps and Desktops is rated 8.4, while Dameware Remote Support is rated 0.0. The top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". On the other hand, Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Citrix Workspace, TeamViewer, Microsoft Remote Desktop Services and Amazon Appstream, whereas Dameware Remote Support is most compared with Microsoft Remote Desktop Services, TeamViewer, BeyondTrust Remote Support, N-able Take Control and ServiceNow.

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