Try our new research platform with insights from 80,000+ expert users

Citrix uberAgent Monitoring vs DX Unified Infrastructure Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix uberAgent Monitoring
Ranking in IT Infrastructure Monitoring
51st
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (75th), Server Monitoring (24th), Cloud Monitoring Software (41st), AIOps (21st)
 

Featured Reviews

SK
Optimizing user experience through comprehensive monitoring and real-time analytics
Citrix uberAgent Monitoring ( /products/citrix-uberagent-monitoring-reviews ) helps us optimize the end-user experience. It identifies slow applications, system bottlenecks, and offers network and latency analytics to detect network congestion and connection issues. It enhances the security of Citrix environments by providing valuable security insights. It integrates well with Splunk and Elastic Stack ( /products/elastic-stack-reviews ) to provide real-time analytics. Additionally, it is useful for tracking Citrix log-ons and determining where delays are happening.
Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix uberAgent Monitoring helps us optimize the end-user experience."
"It is easy to implement but requires good planning."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Monitors the infrastructure asset and also monitors as an IT service."
"Technical support is great."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
 

Cons

"Citrix uberAgent Monitoring currently does not have its own database and requires dependency on products like Splunk or Elastic Stack for visualization."
"DX UIM's reporting and customization need to be improved."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"It needs a little bit more functionality in the Admin Console."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"We would like to see automatic network topology."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
 

Pricing and Cost Advice

Information not available
"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
852,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Healthcare Company
16%
Computer Software Company
14%
Insurance Company
8%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
14%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Citrix uberAgent Monitoring?
Citrix uberAgent Monitoring currently does not have its own database and requires dependency on products like Splunk or Elastic Stack ( /products/elastic-stack-reviews ) for visualization. Some adv...
What is your primary use case for Citrix uberAgent Monitoring?
We primarily use Citrix uberAgent Monitoring ( /products/citrix-uberagent-monitoring-reviews ) for user experience monitoring, application performance tracking, and security insights on virtual and...
What advice do you have for others considering Citrix uberAgent Monitoring?
Fine-tuning is important for optimal results, and Citrix uberAgent Monitoring requires dependency on products like Splunk or Elastic Stack. Overall, I rate Citrix uberAgent Monitoring eight out of ...
What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

No data available
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

Information Not Available
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2025.
852,649 professionals have used our research since 2012.