Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Citrix DaaS (formerly Citri...

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Executive SummaryUpdated on Oct 12, 2025

Citrix DaaS and Dizzion compete in cloud-based application delivery and virtual desktops. Citrix DaaS has an upper hand in integration and features for large enterprises, while Dizzion appeals to those seeking affordability and simplicity.

Features: Citrix DaaS offers high customization, integration capabilities, and extensive control in IT environments, ideal for enterprises needing scalability and detailed configuration. Dizzion provides intuitive management, ease of use, and enhanced user experience, benefiting small to medium enterprises.

Room for Improvement: Citrix DaaS could improve in simplifying deployment and initial setup processes. It may also provide more straightforward pricing models. Dizzion could enhance advanced feature offerings for larger enterprises, improve high-level configurations, and broaden integration capabilities.

Ease of Deployment and Customer Service: Dizzion is known for seamless deployment and responsive customer support, making it a preferred choice for quick setups. Citrix DaaS, despite a complex setup, offers extensive support resources and a strong reputation in virtual desktops, reassuring enterprise-level users.

Pricing and ROI: Dizzion's competitive pricing and clear ROI appeal to cost-conscious organizations, particularly small and medium-sized enterprises. Citrix DaaS requires a higher initial investment but promises value through scalability and extensive features, attracting larger businesses focused on enterprise-level performance.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion Report (Updated: September 2025).

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion

September 2025

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Helped 873,003 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Virtual Desktop Infrastructure (VDI)

3rd

Ranking in Desktop as a Service (DaaS)

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

127

Ranking in other categories

Application Virtualization (1st), Remote Access (4th)

Dizzion

Ranking in Virtual Desktop Infrastructure (VDI)

12th

Ranking in Desktop as a Service (DaaS)

5th

Average Rating

8.8

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 28.0%, down from 32.2% compared to the previous year. The mindshare of Dizzion is 5.1%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Desktop as a Service (DaaS) Market Share Distribution
Product	Market Share (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	28.0%
Dizzion	5.1%
Other	66.9%

Desktop as a Service (DaaS)

Featured Reviews

Mohd Abdul Aziz Shah Sulaiman

Endpoint & Digital Workplace Management at Telekom Malaysia

High security has ensured safe access that's very lightweight

The security layer is very high because I cannot copy-paste outside of the VDI. Screenshots are not possible, as everything will appear black. Within the VDI, users are focused on their specific tasks. It is a lightweight application that incorporates multi-factor authentication. It allows contact centers to work from home, using the VDI for application access while ensuring the person accessing the machine is the one doing the work. The security layer is robust, preventing copy-pasting outside the VDI or screenshotting.

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Hamada Farag

Technology Consultant at Beta Information Technology

A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management

The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It virtualizes the application on your desktop."

"It has improved delivering applications to remote locations with its lower bandwidth utilization."

"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."

"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."

"Troubleshooting Citrix is pretty straightforward."

"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."

"The most valuable feature is how secure the solution is."

"The most valuable feature of the solution is that it supports team clients."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."

"The scalability of the solution is quite good."

"The pricing of the solution and management are good features."

"Nutanix Frame is easy to install, manage, and upgrade."

Cons

"Tech support can be slow if you do not receive help from the US representatives."

"The dashboard should be more user-friendly as the tabs are not organized clearly."

"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."

"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."

"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."

"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."

"The initial setup is complex."

"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The solution’s pricing could be improved."

"As the solution is not completely straightforward, you do need some experience to configure and implement it."

"The solution can be made faster and it should improve performance wise."

"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."

Pricing and Cost Advice

"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."

"We recouped 60 to 70 percent of the hardware costs."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"The licenses are affordable, but the support is a bit expensive, though worth the value."

"I think it is a little high priced."

"It is quite expensive, but so are the competitors on the market."

"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."

"You have to do some hard work in order to get the suitable licenses."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"It is a cost-effective option with comparable functionality to competitors."

"Nutanix Frame is a very expensive solution."

"The licensing is based on the number of users of the solution."

"The pricing of the solution is very good."

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Use our free recommendation engine to learn which Desktop as a Service (DaaS) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

Financial Services Firm

Government

Retailer

11%

Computer Software Company

10%

Performing Arts

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	21
Large Enterprise	68

No data available

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...

What do you like most about Nutanix Frame?

Nutanix Frame is easy to install, manage, and upgrade.

What is your experience regarding pricing and costs for Nutanix Frame?

Nutanix Frame is a very expensive solution.

What is your primary use case for Nutanix Frame?

Nutanix Frame can be used to transition hardware and replace traditional hardware architecture like physical servers, storage, and SAN switches.

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Product Reports

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

November 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Desktop as a Service (DaaS)

October 2025

Download Dizzion product report

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Nutanix Xi Frame, Nutanix Frame

Interactive Demo

Citrix

Demo not available

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Dizzion provides cloud-delivered desktops designed to meet the needs of modern businesses. It offers a secure, flexible environment for managing virtual workloads, enhancing productivity, and ensuring seamless user experiences.

Specializing in virtual desktop infrastructure, Dizzion ensures organizations can securely deploy virtual desktops accessible from any device, enhancing remote work capabilities. This approach allows businesses to maintain operational continuity while securing sensitive data and ensuring compliance with industry standards. By integrating with existing workflows, Dizzion supports enhanced productivity and scalability, leading to a more responsive IT environment.

What are the most important features of Dizzion?

Secure Endpoint Access: Protects data with comprehensive security protocols.
Scalability: Accommodates growing business needs with flexible capacity adjustments.
Regulatory Compliance: Ensures adherence to industry-specific regulations and guidelines.
Performance Optimization: Delivers optimized user experiences through efficient resource management.

What benefits or ROI should users look for in Dizzion reviews?

Cost Efficiency: Reduces expenses by minimizing hardware investments and IT management costs.
Enhanced Productivity: Increases workforce productivity by facilitating remote work.
Data Security: Protects sensitive information, maintaining trust and compliance.
Business Continuity: Supports uninterrupted operations across distributed environments.

Dizzion is implemented across industries like finance, healthcare, and call centers, allowing organizations to maintain security and compliance while enabling flexible, remote work solutions. Each industry benefits from tailored features that address unique compliance and security challenges, ensuring reliable performance.

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

JetBlue, International Speedway Corporation, SAIC Volkswagen