No more typing reviews! Try our Samantha, our new voice AI agent.

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
Dizzion
Ranking in Virtual Desktop Infrastructure (VDI)
17th
Ranking in Desktop as a Service (DaaS)
5th
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 22.6%, down from 30.5% compared to the previous year. The mindshare of Dizzion is 12.6%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)22.6%
Dizzion12.6%
Other64.8%
Desktop as a Service (DaaS)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Hamada Farag - PeerSpot reviewer
Technology Consultant at Beta Information Technology
A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management
The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"XenDesktop has helped our users to work remotely with a better user experience."
"XenDesktop 5 is lightyears ahead of XenDesktop 4."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"It has given us the ability for people to access the apps that are on-premise, meaning users can work from home or from anywhere, and as a result COVID hasn't had an impact on the productivity of our users while they're working remotely."
"The most valuable feature is how secure the solution is."
"The Citrix Workspace is a little easier compared to Citrix Receiver."
"This is a very good tool for virtualizing your application."
"Citrix support is very good."
"The scalability of the solution is quite good."
"Nutanix Frame is easy to install, manage, and upgrade."
"The user experience is quite good."
"The pricing of the solution and management are good features."
"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."
 

Cons

"Tech support can be slow if you do not receive help from the US representatives."
"What sometimes is an issue is when an application is not compatible with the server's OS, but that is out of Citrix´s hands."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"Performance could be better if there was a low latency improvement."
"There are many latency and slowness issues, which are things looked after by Citrix."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The price is currently high, and having tiered pricing would benefit companies."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
"The solution’s pricing could be improved."
"The solution can be made faster and it should improve performance wise."
"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."
 

Pricing and Cost Advice

"Citrix is expensive."
"We recouped 60 to 70 percent of the hardware costs."
"It is a bit costly, but enterprise class features come with a cost."
"The licensing is $125 USD per user."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"You have to do some hard work in order to get the suitable licenses."
"The licensing is based on the number of users of the solution."
"Nutanix Frame is a very expensive solution."
"The pricing of the solution is very good."
"It is a cost-effective option with comparable functionality to competitors."
report
Use our free recommendation engine to learn which Desktop as a Service (DaaS) solutions are best for your needs.
911,473 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
8%
Performing Arts
11%
Government
9%
Construction Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
Ask a question
Earn 20 points
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Nutanix Xi Frame, Nutanix Frame
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion and other solutions. Updated: August 2026.
911,473 professionals have used our research since 2012.