Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Citrix DaaS (formerly Citri...

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Executive SummaryUpdated on Apr 2, 2025

Citrix DaaS and Dizzion are competing in the Desktop as a Service market. Citrix DaaS seems to have the upper hand due to its strong emphasis on flexibility and integration with enterprise solutions.

Features: Citrix DaaS offers strong virtualization capabilities, seamless integration with existing IT infrastructure, and extensive scalability options. Dizzion focuses on providing secure virtual desktops with compliance-focused solutions, tailored especially for industries such as healthcare and finance.

Room for Improvement: Citrix DaaS could improve by enhancing security features to better cater to highly regulated industries. It may also work on simplifying the deployment process further and increasing cost-effectiveness. Dizzion could benefit from expanding its scalability options, improving integration with third-party tools, and offering better support for complex enterprise environments.

Ease of Deployment and Customer Service: Citrix DaaS provides a comprehensive support system backed by a robust knowledge base, easing the deployment process. Dizzion is recognized for its fast deployment and personalized support, appealing to businesses needing quick implementation.

Pricing and ROI: Citrix DaaS involves higher initial costs but promises a good long-term ROI due to its scalability and integration strengths. Dizzion offers competitive pricing, focusing on providing cost-efficient security solutions, making it attractive for compliance-critical sectors.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion Report (Updated: June 2025).

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Virtual Desktop Infrastructure (VDI)

3rd

Ranking in Desktop as a Service (DaaS)

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

126

Ranking in other categories

Application Virtualization (2nd), Remote Access (4th)

Dizzion

Ranking in Virtual Desktop Infrastructure (VDI)

13th

Ranking in Desktop as a Service (DaaS)

5th

Average Rating

8.8

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 33.6%, up from 31.1% compared to the previous year. The mindshare of Dizzion is 5.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Desktop as a Service (DaaS)

Featured Reviews

Grant Waddell

Head of IT Architecture & Operations Support at Lyntia

User-friendly and easily accessible, but cost could be made cheaper

We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.

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Hamada Farag

Technology Consultant at Beta Information Technology

A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management

The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool helps me to connect with some apps of our company and resolve the tickets."

"ICA/HDX optimization policies."

"My focus has primarily been on publishing virtual applications."

"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users."

"It is a good product. I don't have any complaints."

"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."

"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."

"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."

"The scalability of the solution is quite good."

"Nutanix Frame is easy to install, manage, and upgrade."

"The pricing of the solution and management are good features."

Cons

"For us, pricing is the most important feature to improve."

"There are many latency and slowness issues, which are things looked after by Citrix."

"When there are technical issues, sometimes we can't get on the cloud."

"The monitoring and management is in need of improvement."

"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"

"The product has some bugs, making it an area of concern where improvements are required."

"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."

"The initial setup has room for improvement."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."

"As the solution is not completely straightforward, you do need some experience to configure and implement it."

"The solution can be made faster and it should improve performance wise."

"The solution’s pricing could be improved."

Pricing and Cost Advice

"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."

"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."

"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."

"Citrix is expensive."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."

"The licenses are affordable, but the support is a bit expensive, though worth the value."

"The licensing is $125 USD per user."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The pricing of the solution is very good."

"The licensing is based on the number of users of the solution."

"Nutanix Frame is a very expensive solution."

"It is a cost-effective option with comparable functionality to competitors."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

11%

Manufacturing Company

Government

11%

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...

What do you like most about Nutanix Frame?

Nutanix Frame is easy to install, manage, and upgrade.

What is your experience regarding pricing and costs for Nutanix Frame?

Nutanix Frame is a very expensive solution.

What is your primary use case for Nutanix Frame?

Nutanix Frame can be used to transition hardware and replace traditional hardware architecture like physical servers, storage, and SAN switches.

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Product Reports

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Desktop as a Service (DaaS)

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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Nutanix Xi Frame, Nutanix Frame

Interactive Demo

Citrix

Demo not available

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Dizzion provides cloud-delivered desktops designed to meet the needs of modern businesses. It offers a secure, flexible environment for managing virtual workloads, enhancing productivity, and ensuring seamless user experiences.

Specializing in virtual desktop infrastructure, Dizzion ensures organizations can securely deploy virtual desktops accessible from any device, enhancing remote work capabilities. This approach allows businesses to maintain operational continuity while securing sensitive data and ensuring compliance with industry standards. By integrating with existing workflows, Dizzion supports enhanced productivity and scalability, leading to a more responsive IT environment.

What are the most important features of Dizzion?

Secure Endpoint Access: Protects data with comprehensive security protocols.
Scalability: Accommodates growing business needs with flexible capacity adjustments.
Regulatory Compliance: Ensures adherence to industry-specific regulations and guidelines.
Performance Optimization: Delivers optimized user experiences through efficient resource management.

What benefits or ROI should users look for in Dizzion reviews?

Cost Efficiency: Reduces expenses by minimizing hardware investments and IT management costs.
Enhanced Productivity: Increases workforce productivity by facilitating remote work.
Data Security: Protects sensitive information, maintaining trust and compliance.
Business Continuity: Supports uninterrupted operations across distributed environments.

Dizzion is implemented across industries like finance, healthcare, and call centers, allowing organizations to maintain security and compliance while enabling flexible, remote work solutions. Each industry benefits from tailored features that address unique compliance and security challenges, ensuring reliable performance.

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

JetBlue, International Speedway Corporation, SAIC Volkswagen

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion