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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
Dizzion
Ranking in Virtual Desktop Infrastructure (VDI)
16th
Ranking in Desktop as a Service (DaaS)
4th
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 23.4%, down from 29.5% compared to the previous year. The mindshare of Dizzion is 14.0%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)23.4%
Dizzion14.0%
Other62.6%
Desktop as a Service (DaaS)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Hamada Farag - PeerSpot reviewer
Technology Consultant at Beta Information Technology
A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management
The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Citrix Workspace is its security."
"Stable product with straightforward setup."
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"The service dash and Workspace Environment Manager service are good features."
"The installation and maintenance are good.​"
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"We are using this to allow our users to access applications over a secured, remote environment, and it has helped to reduce the outages in our IT infrastructure, especially during server maintenance."
"This Citrix product is flexible, easy to manage and faster than similar products such as VMWare Horizon."
"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."
"The scalability of the solution is quite good."
"The user experience is quite good."
"Nutanix Frame is easy to install, manage, and upgrade."
"The pricing of the solution and management are good features."
 

Cons

"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"Over the years Citrix has increased the pace in which new versions are released, and often the product has not gone through thorough enough testing so the consultants are left very challenged trying to resolve bugs, and obtaining post-release fixes from the Vendor (Citrix)."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The Citrix technical support is not as easy as other vendors like F5 or VMware. Obtaining technical support is a little bit tough and it should be improved."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"The solution’s pricing could be improved."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."
"The solution can be made faster and it should improve performance wise."
 

Pricing and Cost Advice

"It is quite expensive, but so are the competitors on the market."
"The tool is expensive."
"A perpetual enterprise license costs approximately $300 USD."
"I suggest using the concurrent user licensing scheme."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"The pricing of the solution is very good."
"Nutanix Frame is a very expensive solution."
"The licensing is based on the number of users of the solution."
"It is a cost-effective option with comparable functionality to competitors."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Performing Arts
12%
Government
10%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Nutanix Xi Frame, Nutanix Frame
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion and other solutions. Updated: October 2026.
918,169 professionals have used our research since 2012.