Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Citrix DaaS (formerly Citri...

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Executive SummaryUpdated on Apr 2, 2025

Citrix DaaS and Dizzion are competing in the Desktop as a Service market. Citrix DaaS seems to have the upper hand due to its strong emphasis on flexibility and integration with enterprise solutions.

Features: Citrix DaaS offers strong virtualization capabilities, seamless integration with existing IT infrastructure, and extensive scalability options. Dizzion focuses on providing secure virtual desktops with compliance-focused solutions, tailored especially for industries such as healthcare and finance.

Room for Improvement: Citrix DaaS could improve by enhancing security features to better cater to highly regulated industries. It may also work on simplifying the deployment process further and increasing cost-effectiveness. Dizzion could benefit from expanding its scalability options, improving integration with third-party tools, and offering better support for complex enterprise environments.

Ease of Deployment and Customer Service: Citrix DaaS provides a comprehensive support system backed by a robust knowledge base, easing the deployment process. Dizzion is recognized for its fast deployment and personalized support, appealing to businesses needing quick implementation.

Pricing and ROI: Citrix DaaS involves higher initial costs but promises a good long-term ROI due to its scalability and integration strengths. Dizzion offers competitive pricing, focusing on providing cost-efficient security solutions, making it attractive for compliance-critical sectors.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion Report (Updated: June 2025).

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Virtual Desktop Infrastructure (VDI)

3rd

Ranking in Desktop as a Service (DaaS)

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

126

Ranking in other categories

Application Virtualization (1st), Remote Access (4th)

Dizzion

Ranking in Virtual Desktop Infrastructure (VDI)

13th

Ranking in Desktop as a Service (DaaS)

5th

Average Rating

8.8

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 34.8%, up from 31.0% compared to the previous year. The mindshare of Dizzion is 5.8%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Desktop as a Service (DaaS)

Featured Reviews

Grant Waddell

Head of IT Architecture & Operations Support at Lyntia

User-friendly and easily accessible, but cost could be made cheaper

We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.

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Hamada Farag

Technology Consultant at Beta Information Technology

A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management

The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I use Citrix DaaS to connect to devices."

"It is a very scalable solution."

"ICA/HDX optimization policies."

"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users."

"My focus has primarily been on publishing virtual applications."

"It is a good product. I don't have any complaints."

"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."

"Troubleshooting Citrix is pretty straightforward."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The scalability of the solution is quite good."

"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."

"Nutanix Frame is easy to install, manage, and upgrade."

"The pricing of the solution and management are good features."

Cons

"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."

"Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues"

"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."

"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."

"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."

"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."

"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."

"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The solution can be made faster and it should improve performance wise."

"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."

"As the solution is not completely straightforward, you do need some experience to configure and implement it."

"The solution’s pricing could be improved."

Pricing and Cost Advice

"The solution is affordable."

"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."

"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."

"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."

"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."

"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."

"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."

"The solution is expensive and I give the cost a four out of ten."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"It is a cost-effective option with comparable functionality to competitors."

"The pricing of the solution is very good."

"The licensing is based on the number of users of the solution."

"Nutanix Frame is a very expensive solution."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

11%

Manufacturing Company

Government

11%

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...

What do you like most about Nutanix Frame?

Nutanix Frame is easy to install, manage, and upgrade.

What is your experience regarding pricing and costs for Nutanix Frame?

Nutanix Frame is a very expensive solution.

What is your primary use case for Nutanix Frame?

Nutanix Frame can be used to transition hardware and replace traditional hardware architecture like physical servers, storage, and SAN switches.

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Product Reports

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Desktop as a Service (DaaS)

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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Nutanix Xi Frame, Nutanix Frame

Interactive Demo

Citrix

Demo not available

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Dizzion provides cloud-delivered desktops designed to meet the needs of modern businesses. It offers a secure, flexible environment for managing virtual workloads, enhancing productivity, and ensuring seamless user experiences.

Specializing in virtual desktop infrastructure, Dizzion ensures organizations can securely deploy virtual desktops accessible from any device, enhancing remote work capabilities. This approach allows businesses to maintain operational continuity while securing sensitive data and ensuring compliance with industry standards. By integrating with existing workflows, Dizzion supports enhanced productivity and scalability, leading to a more responsive IT environment.

What are the most important features of Dizzion?

Secure Endpoint Access: Protects data with comprehensive security protocols.
Scalability: Accommodates growing business needs with flexible capacity adjustments.
Regulatory Compliance: Ensures adherence to industry-specific regulations and guidelines.
Performance Optimization: Delivers optimized user experiences through efficient resource management.

What benefits or ROI should users look for in Dizzion reviews?

Cost Efficiency: Reduces expenses by minimizing hardware investments and IT management costs.
Enhanced Productivity: Increases workforce productivity by facilitating remote work.
Data Security: Protects sensitive information, maintaining trust and compliance.
Business Continuity: Supports uninterrupted operations across distributed environments.

Dizzion is implemented across industries like finance, healthcare, and call centers, allowing organizations to maintain security and compliance while enabling flexible, remote work solutions. Each industry benefits from tailored features that address unique compliance and security challenges, ensuring reliable performance.

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

JetBlue, International Speedway Corporation, SAIC Volkswagen

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion