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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
Dizzion
Ranking in Virtual Desktop Infrastructure (VDI)
16th
Ranking in Desktop as a Service (DaaS)
5th
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 23.5%, down from 29.5% compared to the previous year. The mindshare of Dizzion is 13.7%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)23.5%
Dizzion13.7%
Other62.8%
Desktop as a Service (DaaS)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Hamada Farag - PeerSpot reviewer
Technology Consultant at Beta Information Technology
A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management
The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is highly recommended due to its ability to flawlessly handle 100% of the apps it packages, compared to App-V, which struggled with 20% to 30% of apps."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."
"The scalability of Citrix Workspace is exceptional."
"XenDesktop VDI is the best in class desktop virtualization solution with the best support for clients."
"We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations."
"Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors."
"Nutanix Frame is easy to install, manage, and upgrade."
"The scalability of the solution is quite good."
"The user experience is quite good."
"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."
"The pricing of the solution and management are good features."
 

Cons

"Beware! It is expensive."
"The solution needs some improvement to make it more flexible with an easier interface."
"Also, there is a lot of work in optimizing desktops so that they don't unnecessarily reduce server performance."
"The speed and connectivity of Citrix DaaS could be improved."
"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"Using the app layering feature can be quite difficult and cumbersome."
"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."
"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
"The solution can be made faster and it should improve performance wise."
"The solution’s pricing could be improved."
 

Pricing and Cost Advice

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"Citrix is a mid-range cost solution compared to some others out there."
"Citrix licensing is expensive."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"We have more than a million seats under management so we get the best price."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The licensing is based on the number of users of the solution."
"Nutanix Frame is a very expensive solution."
"It is a cost-effective option with comparable functionality to competitors."
"The pricing of the solution is very good."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Performing Arts
12%
Government
10%
Construction Company
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Nutanix Xi Frame, Nutanix Frame
 

Interactive Demo

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Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.