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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
Dizzion
Ranking in Virtual Desktop Infrastructure (VDI)
17th
Ranking in Desktop as a Service (DaaS)
5th
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 22.0%, down from 34.8% compared to the previous year. The mindshare of Dizzion is 10.7%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)22.0%
Dizzion10.7%
Other67.3%
Desktop as a Service (DaaS)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Hamada Farag - PeerSpot reviewer
Technology Consultant at Beta Information Technology
A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management
The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"When COVID-19 happened and other companies were faced with sending their workforces home, it was very quickly recognized that organizations, certainly in the city where I live, who weren't using Citrix technologies were really struggling with having their folks work from home, however, it has been widely touted within my organization, when we sent everyone home, there were no disruptions whatsoever."
"Citrix is a pricey product, but it is the best product for large corporate companies that want to squeeze to the last buck the life of their existing computers."
"This solution has improved user productivity all over Egypt serving the Government financial system."
"Stable product with straightforward setup."
"For the most part, overall stability is what you would expect."
"The whole organization is more productive because Citrix allows us to coordinate together and share information."
"The user experience is quite good."
"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."
"The pricing of the solution and management are good features."
"The scalability of the solution is quite good."
"Nutanix Frame is easy to install, manage, and upgrade."
 

Cons

"I think they can improve the troubleshooting to make it easier for users to solve problems on their own."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."
"The application is now very complex."
"There are a lot of shortfalls with supporting printing over XenApp."
"Pricing and technical support needs improvement."
"Pricing and technical support need improvement."
"The initial setup is very complex."
"The solution can be made faster and it should improve performance wise."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."
"The solution’s pricing could be improved."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
 

Pricing and Cost Advice

"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"The solution is expensive and I give the cost a four out of ten."
"It is a bit costly, but enterprise class features come with a cost."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"You have to do some hard work in order to get the suitable licenses."
"We recouped 60 to 70 percent of the hardware costs."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"Nutanix Frame is a very expensive solution."
"The licensing is based on the number of users of the solution."
"It is a cost-effective option with comparable functionality to competitors."
"The pricing of the solution is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Performing Arts
11%
Retailer
10%
Manufacturing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
Ask a question
Earn 20 points
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Nutanix Xi Frame, Nutanix Frame
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion and other solutions. Updated: May 2026.
896,563 professionals have used our research since 2012.