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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
Dizzion
Ranking in Virtual Desktop Infrastructure (VDI)
17th
Ranking in Desktop as a Service (DaaS)
5th
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 21.4%, down from 33.4% compared to the previous year. The mindshare of Dizzion is 11.0%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)21.4%
Dizzion11.0%
Other67.6%
Desktop as a Service (DaaS)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Hamada Farag - PeerSpot reviewer
Technology Consultant at Beta Information Technology
A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management
The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"The solution simplifies adherence to industry regulations for data protection and for compliance, and from a cyber security point of view, in terms of data leakage as well as patches and upgrades that are required to be deployed to multiple endpoints, Citrix makes it very simple and clearly helps in terms of mitigating risks at a very early stage."
"The most valuable feature of the solution is the desktop virtualization, which allows me to connect from anywhere."
"This solution has improved user productivity all over Egypt serving the Government financial system."
"The Citrix Workspace is a little easier compared to Citrix Receiver."
"And our overall IT costs (hardware, software, utilities, etc.) dropped 44 percent over what we were spending in 2008 and certainly over our trajectory."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."
"The user experience is quite good."
"The pricing of the solution and management are good features."
"The scalability of the solution is quite good."
"Nutanix Frame is easy to install, manage, and upgrade."
 

Cons

"Citrix does not have an in depth assessment tool."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"I think they should improve data speed performance to reduce bandwidth."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"In terms of the user experience, when we asked employees to work on the VDI, they were not entirely happy, considering the performance compared with a normal laptop or a desktop."
"Costs for one, we settled on VMware hypervisor with Citrix Xendesktop running underneath, additional costs were incurred because of this hybrid solution, another consideration would be the significant disk space required for what is called "write cache"."
"Citrix should consolidate the multiple tools currently required into a single platform."
"When the network is stable the experience is positive, but when there is some fluctuation of the network speed, Citrix can freeze the screen or mouse at that moment, and this is not good for users."
"The solution can be made faster and it should improve performance wise."
"The solution’s pricing could be improved."
"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
 

Pricing and Cost Advice

"It is quite expensive, but so are the competitors on the market."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"The tool is expensive."
"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"Citrix is expensive."
"Nutanix Frame is a very expensive solution."
"The licensing is based on the number of users of the solution."
"It is a cost-effective option with comparable functionality to competitors."
"The pricing of the solution is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
Performing Arts
11%
Retailer
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Nutanix Xi Frame, Nutanix Frame
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion and other solutions. Updated: June 2026.
903,118 professionals have used our research since 2012.