No more typing reviews! Try our Samantha, our new voice AI agent.

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
Dizzion
Ranking in Virtual Desktop Infrastructure (VDI)
16th
Ranking in Desktop as a Service (DaaS)
4th
Average Rating
8.8
Reviews Sentiment
8.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 23.4%, down from 29.5% compared to the previous year. The mindshare of Dizzion is 14.0%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)23.4%
Dizzion14.0%
Other62.6%
Desktop as a Service (DaaS)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Hamada Farag - PeerSpot reviewer
Technology Consultant at Beta Information Technology
A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management
The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Citrix Workspace is a little easier compared to Citrix Receiver."
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
"This is the leading solution in the world for remote work."
"It has enabled remote working from anyplace, anytime, and anywhere and has simplified, secured, and centralized the challenges of O/S deployment across the enterprise."
"It is a good product. I don't have any complaints."
"We are using this to allow our users to access applications over a secured, remote environment, and it has helped to reduce the outages in our IT infrastructure, especially during server maintenance."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"The pricing of the solution and management are good features."
"Nutanix Frame is easy to install, manage, and upgrade."
"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."
"The scalability of the solution is quite good."
"The user experience is quite good."
 

Cons

"The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"The application is now very complex."
"At that time, XenDesktop was poorly documented (as in, barely documented) and I ran into problems with everything, including lingering problems with the Nehalem processors in the hosts and problems in my storage server that caused the virtual desktops to arbitrarily hang for the first year or so."
"The ITSM adapters need to be enhanced."
"Citrix Director, which is like the monitoring interface from Citrix could use a revamp in the way that it displays information."
"For us, pricing is the most important feature to improve."
"The solution’s pricing could be improved."
"The solution can be made faster and it should improve performance wise."
"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."
"As the solution is not completely straightforward, you do need some experience to configure and implement it."
 

Pricing and Cost Advice

"I suggest using the concurrent user licensing scheme."
"It is an expensive solution. I rate its pricing a nine out of ten."
"We spent nearly 1,50,000 Euros for 250 licenses."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"Nutanix Frame is a very expensive solution."
"It is a cost-effective option with comparable functionality to competitors."
"The licensing is based on the number of users of the solution."
"The pricing of the solution is very good."
report
Use our free recommendation engine to learn which Desktop as a Service (DaaS) solutions are best for your needs.
916,117 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Performing Arts
12%
Government
10%
Construction Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
Ask a question
Earn 20 points
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Nutanix Xi Frame, Nutanix Frame
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion and other solutions. Updated: September 2026.
916,117 professionals have used our research since 2012.