Citrix NetScaler vs Kemp LoadMaster comparison

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Executive Summary

We performed a comparison between Citrix NetScaler and Kemp LoadMaster based on real PeerSpot user reviews.

Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Citrix NetScaler vs. Kemp LoadMaster Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus.""The solution is easy to work with and manage.""The web application firewalling component is a powerful feature.""The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing.""The maintenance of the solution is not complex.""It is a complete solution for those looking for an all-in-one.""The solution is extremely stable.""It is a stable solution. It crashed only once, four years ago...There is a return on investment using the solution."

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"There is a simplicity to the setup and configuration.""With Kemp 360 Central, our customers get a nice overview of their Kemp products and an easy way to upgrade firmware on all devices from a single interface.""The solution is easy to configure when changing the load balancing method to Round Robin or least connection.""Edge Security Pack is valuable because of the way it separates between critical infrastructure and the public internet.""Load-balancing is a great feature that is very easy to configure and it is always working fine.""We needed a Microsoft Threat Management Gateway server replacement solution for a customer and were impressed with the simplified deployment of the Kemp LoadMasters.""From my personal experience, many firewalls provide Load Balancing functionalities, but Kemp Loadmaster has a lot of features and functionalities like what you can configure. So there are a lot of features but we use only five percent of it.""The security features, load balancing, built-in templates, and the easy to implement virtual IPs are great."

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Cons
"Needs configuration processes like disabling LB VIPs, automatically disabling the IPs used.""Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good.""Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint.""The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though.""Scripting and writing expressions need to be improved by putting logic behind the rules and improve policies involving some of the scripting part, which is a tedious task to do.""The technical support could be improved. They do not respond or assist customers in a timely manner.""An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to.""Mastering it requires significant learning and training due to its complexity."

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"If I had to change something it would maybe be to have a little better reporting graphics that show more details in the reporting. It seems to be a little small in the graphic, and I'm not sure if possible but maybe a GUI page that one can use to monitor if any server goes down.""It would be nice if the historical metrics were easily exportable from the interface.""The only thing I have struggled with is setting up automatic backups.""UI is very basic and unattractive.""It has all types of logs and they are very detailed, but it's a little bit hard to search for a single event.""I think there should be more visual instructions on how to configure advanced features.""To make it a perfect ten out of ten it would need better connection logging. If there is an active connection, that there is better logging. It should also have better management monitoring tools.""Several elements of the GUI need work. For example, if you have many content switches, it’s difficult to find the ones you need. And where is the search feature?"

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Pricing and Cost Advice
  • "It's not for startups or SOHO."
  • "Costly product and complicated licensing."
  • "It all depends on the features that will be used and the number of accesses."
  • "It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."
  • "We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
  • "We are quite happy with price. It's not too high."
  • "I do not have any experience with the pricing of the product."
  • "You get the value for your money. There aren't any hidden fees."
  • More Citrix NetScaler Pricing and Cost Advice →

  • "Download Kemp's VLM trial and take it for a test drive; you will be impressed."
  • "It has a very attractive ratio of price/performance."
  • "​I have control on the licensing and all the prices since I work for a partner.​"
  • "KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.​"
  • "It has a great price for the solution they offer."
  • "The license varies according to the number of megabits."
  • "Licensing is yearly and I am going to guess that it is CAN $2000.00."
  • "Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
  • More Kemp LoadMaster Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:From a security standpoint, It is a comprehensive solution in a single box.
    Top Answer:For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten. However, if you're exploring the full range of NetScaler's capabilities, my… more »
    Top Answer:In the latest version of Citrix NetScaler, there are specific improvements in the appliances, particularly in the management interfaces, which were not available in previous versions. If one device or… more »
    Top Answer:Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
    Top Answer:LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
    Top Answer:My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting… more »
    Ranking
    Views
    9,017
    Comparisons
    6,917
    Reviews
    21
    Average Words per Review
    367
    Rating
    8.2
    Views
    7,335
    Comparisons
    4,413
    Reviews
    6
    Average Words per Review
    398
    Rating
    9.2
    Comparisons
    Also Known As
    Citrix ADC, NetScaler, Citrix NetScaler VPX
    LoadMaster Load Balancer
    Learn More
    Overview

    Citrix NetScaler is an application delivery controller (ADC) and load-balancing solution for multi-cloud environments. Because its software and hardware form factors are all built on a single code base, Citrix NetScaler provides operational and feature consistency with comprehensive security for monolithic and microservices-based applications on-premises and in the cloud. The solution is designed to optimize, manage, and secure network traffic. Switching features, security and protection features, and network integration efficiency capabilities are all part of its feature set.

    Citrix NetScaler Features

    Citrix NetScaler has many valuable key features. Some of the most useful ones include:

    • Citrix Gateway
    • Secure Access
    • Layer 7 content switching
    • Database load balancing
    • Triscale clustering
    • E-based policy enforcement
    • Surge protection and priority queuing
    • Application acceleration
    • Application security, including DoS attack defense, content rewriting and response control, SSL encryption, and more.
    • Network Integration

    Citrix NetScaler Benefits

    There are many benefits to implementing Citrix NetScaler. Some of the biggest advantages the solution offers include:

    • Improved Application Performance: Citrix NetScaler optimizes the delivery of applications, reducing latency and improving the user experience.
    • Scalability: The solution can scale to handle large amounts of traffic, ensuring that applications are available even during periods of high demand.
    • Advanced Security: Citrix NetScaler includes a range of security features, such as SSL offloading, to help secure applications and protect against threats.
    • Availability: Load balancing and failover capabilities ensure that applications are always available, even in the event of a failure.
    • Good user experience: The solution’s Global Server Load Balancing (GSLB) ensures that users are directed to the nearest available application, reducing latency and improving the user experience.
    • Reduced costs: By improving application performance and reducing downtime, Citrix NetScaler can help organizations reduce costs associated with application delivery.
    • Agility: Citrix NetScaler makes it easier for organizations to deploy and manage applications, helping to increase the speed and efficiency of IT operations.
    • Analytics and monitoring: Provides insight into network and application performance, helping organizations to identify and resolve issues quickly.

    Reviews from Real Users

    Citrix NetScaler is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, is robust, and has good load balancing.

    A Senior Citrix Engineer at Troye, says, “The web application firewalling component is probably the most powerful feature as it can identify attacks on the network at an application level which is quite important. There is also good functionality where we use IP reputation and geofencing to mitigate threats from the outside world.”

    “The feature that I have found most valuable is its load balancing,” explains a Security Consultant at a tech services company.

    Timur G., Team Head of Network Security at DOM.RF, writes, “The most valuable feature of Citrix ADC is its ease of use.” 

    Another PeerSpot reviewer, Nirav S., Technical Solutions Architect at MindTree, mentions, "Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."

    Kemp LoadMaster is a powerful load balancing solution that also serves as a web application firewall. Its primary use case is load balancing and application load balancing, making it an ideal solution for organizations that must distribute traffic across multiple servers. Kemp's integration with an active directory for ESP usage, hosting/deployment of SSL certificates, and pricing are some of its most valuable features. 

    Using Kemp has helped organizations mitigate cross-scripting vulnerabilities, cookie-related issues, and content security policy issues. It has also allowed them to handle everything with Kemp instead of working on each application individually.

    Sample Customers
    ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
    Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm15%
    Manufacturing Company12%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Government9%
    Healthcare Company5%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm10%
    Energy/Utilities Company10%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization57%
    Computer Software Company8%
    Government4%
    Comms Service Provider4%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business45%
    Midsize Enterprise25%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise64%
    Large Enterprise24%
    Buyer's Guide
    Citrix NetScaler vs. Kemp LoadMaster
    March 2024
    Find out what your peers are saying about Citrix NetScaler vs. Kemp LoadMaster and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while Kemp LoadMaster is ranked 6th in Application Delivery Controllers (ADC) with 48 reviews. Citrix NetScaler is rated 8.4, while Kemp LoadMaster is rated 9.4. The top reviewer of Citrix NetScaler writes "Simple implementation, reliable, and good dashboards". On the other hand, the top reviewer of Kemp LoadMaster writes "Reliable, easy to set up, and can increase your security score". Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Barracuda Web Application Firewall, whereas Kemp LoadMaster is most compared with HAProxy, NGINX Plus, Fortinet FortiADC, F5 BIG-IP Local Traffic Manager (LTM) and A10 Networks Thunder ADC. See our Citrix NetScaler vs. Kemp LoadMaster report.

    See our list of best Application Delivery Controllers (ADC) vendors.

    We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.