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Cisco XDR vs Netsurion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
30th
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 1.7%, up from 0.1% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
The single point of maintenance and dashboards are the strong points of Cisco XDR ( /categories/extended-detection-and-response-xdr ). The visibility of the network is the main valuable feature. Customers frequently request features that offer better system visibility. The solution also offers automated response capability, which I would rate around eight out of ten.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Technical support from Cisco is good and very helpful."
"Cisco XDR offers threat intelligence and links with the Firewall."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Expediting incident response is really great."
 

Cons

"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
 

Pricing and Cost Advice

Information not available
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
University
7%
Comms Service Provider
7%
Computer Software Company
25%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
Costs vary depending on dollar fluctuations. Cisco requires conversion to dollars, which affects the cost compared to local competitors who bill in local currency. Overall, the price is a bit expen...
What needs improvement with Cisco XDR?
One area that needs improvement is the limited visibility due to the licensing structure. For more visibility, customers need the advantage or premier licensing, which involves additional costs. Co...
What is your primary use case for Cisco XDR?
We are integrators, and we also resell Cisco XDR ( /products/cisco-xdr-reviews ). Global customers are the primary users of Cisco XDR ( /products/cisco-xdr-reviews ), while local customers often do...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cisco XDR vs. Netsurion and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.