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Cisco Web Security Appliance vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
iboss
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
 

Mindshare comparison

As of June 2025, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Web Security Appliance is 2.5%, down from 2.9% compared to the previous year. The mindshare of iboss is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Vusa Ndlovu - PeerSpot reviewer
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It integrates well with Cisco Email Security Appliance."
"The most valuable feature is that we can use it as a proxy."
"The features I like most are the DLP functionality for web security and malware protection."
"This appliance gives me good visibility in the userbase and their activities."
"The tool has good Umbrella DNS security."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"The most valuable feature is security."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Its initial setup was straightforward."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
 

Cons

"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"The product is great, however, incorporating features offered by competitors would be beneficial."
"With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies."
"The licensing model needs to be more flexible."
"The solution needs to be more user-friendly and easier to navigate."
"The solution is not very compatible with other products."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
 

Pricing and Cost Advice

"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
"There is a subscription-based license needed to use this solution."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"I rate Cisco WSA a seven out of ten since it is costly."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"The pricing is too high."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
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859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
18%
Non Profit
8%
Healthcare Company
6%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Web Security Appliance?
The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages.
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for small companies due to its pricing. Cisco has been in business for a long time, r...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from eithe...
What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...
 

Also Known As

Cisco WSA, Cisco Web Security
iBoss Cloud Platform
 

Overview

 

Sample Customers

New South Wales Rural Fire Service, Caixa Seguradora
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about Cisco Web Security Appliance vs. iboss and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.