"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"What we like most is security and how easy it is to integrate with other appliances."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"It analyzes the domain security helps us implement the securest policy."
"The most valuable feature for us is the DNS-based protection."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"Provides dependable DNS monitoring of external devices."
"The most valuable feature is that we can use it as a proxy."
"It also has high availability."
"The deployment process is very simple."
"The most valuable feature is security."
"I would recommend this solution to others."
"It integrates well with Cisco Email Security Appliance."
"Cisco is the best in giving technical support. There is no doubt about that."
"This appliance gives me good visibility in the userbase and their activities."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"Technical support is pretty sharp and very responsive."
"If the security issues are taken care of it would be better."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"There are cheaper solutions in the market"
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"The product can be pretty expensive."
"This solution does not give us full, 360-degree protection."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"This solution could be more secure."
"They need a better graphical interface, and they need a better ISE mechanism."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The solution needs to be more user-friendly and easier to navigate."
"Sometimes reporting is a little bit short."
"The licensing model needs to be more flexible."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
Cisco Web Security Appliance is ranked 5th in Secure Web Gateways (SWG) with 8 reviews while iboss is ranked 9th in Secure Web Gateways (SWG) with 3 reviews. Cisco Web Security Appliance is rated 7.8, while iboss is rated 7.6. The top reviewer of Cisco Web Security Appliance writes "We always hear from our customers that this is one of the products that they are very satisfied with". On the other hand, the top reviewer of iboss writes "Great security, pretty stable, and has potential to scale". Cisco Web Security Appliance is most compared with Zscaler Internet Access, Forcepoint Secure Web Gateway, Fortinet FortiProxy and Symantec Secure Web Gateway, whereas iboss is most compared with Zscaler Internet Access, Netskope CASB, Prisma Access by Palo Alto Networks, Prisma SaaS by Palo Alto Networks and Zscaler SASE. See our Cisco Web Security Appliance vs. iboss report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
