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Cisco Web Security Appliance vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
iboss
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
 

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Web Security Appliance is 1.8%, down from 2.3% compared to the previous year. The mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss2.5%
Cisco Web Security Appliance1.8%
Other95.7%
Secure Web Gateways (SWG)
 

Featured Reviews

IgnitiusMolepo - PeerSpot reviewer
Senior IP Network Defense at MTN
Ensures security for remote workers
The Cisco Web Security Appliance provides DLP to organizations. It helps prevent the unauthorized transmission of sensitive information by blocking such attempts. Additionally, it safeguards against malware attacks, particularly on websites not authorized by our company. Its role in protecting us from malware is pivotal. The organization itself handles the configuration and management of Cisco Web Security Appliance. Cisco assists in deploying and configuring the appliance and managing all associated services. Integrating the Cisco Web Security Appliance with other solutions is quite challenging. For instance, when we tried to integrate Netscape KSP, we encountered difficulties retrieving logs. Additionally, our solution failed to interact with the Web Security Appliance. Overall, the integration process remains problematic, hindering the effectiveness of our security infrastructure. We have both the cloud version and the on-premises version. For clients who require data sovereignty, we offer the on-premises version, which includes a data sovereignty tool. This allows them to enforce policies that prevent the transfer of logs to third-party data centres, ensuring compliance with their country's regulations. Overall, I rate the solution a nine out of ten.
reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable."
"The most valuable feature is that we can use it as a proxy."
"It also has high availability."
"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."
"The solution provides good web reputation and anti-malware protection."
"The tool has good Umbrella DNS security."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"Cisco is the best in giving technical support. There is no doubt about that."
"It was a very easy product to install. It can be deployed very fast."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Our primary use case for this product is DLP,"
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Content filtering is the most useful feature of iboss."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
 

Cons

"The tool needs to improve cloud-based decryption."
"They need a better graphical interface, and they need a better ISE mechanism."
"The solution is not very compatible with other products."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"This solution could be more secure."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"The reporting needs improvement."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"Its pricing could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes, obviously, there are bugs."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The dashboards for local use could be better."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
 

Pricing and Cost Advice

"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
"This is an expensive solution."
"The solution has a standard license."
"The tool's licensing is yearly."
"I rate Cisco WSA a seven out of ten since it is costly."
"The pricing is too high."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for small companies due to its pricing. Cisco has been in business for a long time, r...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from eithe...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss prevention (DLP), and advanced threat analytics. This is how I typically implement us...
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alternatives available, but they do not perform as well. Since iboss is cloud-based,...
 

Also Known As

Cisco WSA, Cisco Web Security
iBoss Cloud Platform
 

Overview

 

Sample Customers

New South Wales Rural Fire Service, Caixa Seguradora
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about Cisco Web Security Appliance vs. iboss and other solutions. Updated: March 2026.
884,328 professionals have used our research since 2012.