We performed a comparison between Cisco Umbrella and Cloudflare DNS based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Secure Web Gateways (SWG)."If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"The most valuable feature of Cloudflare DNS is its global reach and it is always evolving."
"Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."
"The attacker won't have details since my public IP is anonymous. It offers us good privacy."
"The most valuable feature of Cloudflare DNS is security."
"It would be good to have more extensions to third-party products and a client for other device types."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"I feel that the application needs other characteristics that are available with other applications in the market."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API."
"It would be helpful if the solution could continue evolving to compete with the other solutions on the market."
"There might be helpful if there was some web application firewall feature."
"The documentation could improve for Cloudflare DNS."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 39 reviews while Cloudflare DNS is ranked 2nd in Managed DNS with 4 reviews. Cisco Umbrella is rated 8.8, while Cloudflare DNS is rated 9.0. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Cloudflare DNS writes "Offer good protection, user-friendly, reliable, and easy to manage". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Forcepoint Secure Web Gateway, whereas Cloudflare DNS is most compared with Quad9, Google Cloud DNS, Azure DNS, Hurricane Electric Free DNS and Amazon Route 53.
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