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Cisco Secure Access vs Netgate pfSense Plus Firewall/VPN/Router comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Firewalls
10th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (6th), Secure Access Service Edge (SASE) (4th), Domain Name System (DNS) Security (2nd)
Netgate pfSense Plus Firewa...
Ranking in Firewalls
23rd
Average Rating
9.0
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Jim Voige - PeerSpot reviewer
Site Manager at a consultancy with 11-50 employees
High availability routing has secured our network and delivers reliable support every day
One downside of Netgate pfSense Plus Firewall_VPN_Router is the need for a better understanding of what hardware it would run on. Right now, we're using Netgate's hardware, but I'm interested in knowing if there are other hardware options available, particularly heavier duty hardware, because the Supermicro 1537 version we have only has a single power supply, which is a shortcoming in an IT environment where dual power supplies are ideal. The pricing for the hardware of Netgate pfSense Plus Firewall_VPN_Router is steep, which is one reason I'd explore other options. I'm familiar with the costs of Supermicro servers, and I believe Netgate charges a premium for their server hardware without enough upside to justify it. The pricing is not justified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest return on investment from Cisco Secure Access, from my perspective, is the end usability from a client perspective."
"Customers spend much less time troubleshooting VPNs because ZTNA works more stably, and therefore it has become a pretty good point of sales for us as a reseller to increase our revenue at the customer level, because it's an extra layer of security that you can add to an already existing networking solution."
"I like the dashboard feature of Cisco Secure Access the most, just how simplistic it is and user-friendly, with everything on one page as well."
"Cisco Secure Access is more than a mature product at this point."
"From my point of view, the biggest return on investment when using Cisco Secure Access is the significant reduction in security risks and improved operational efficiency."
"The benefits are that people just need to connect and they have their whole environment available for everybody, it feels the same as if they were in the office, plus they are safe against malware."
"Cisco Secure Access allows us to get a little deeper into some of the things, and having everything on one platform definitely helps, so I do not have to log into fifteen different things to access our switches."
"I use this solution for securing security controls like Secure Security Control (SSC) for local Internet breakouts."
"It's very simple to use, efficient, up to date, and the hardware is very available; it's very safe."
"We use pfSense and Netgate pfSense Plus Firewall/VPN/Router to establish a VPN tunnel between our client and our headquarters to transfer data between client and our equipment; it's very simple to use, efficient, up to date, and the hardware is very available; it's very safe."
"They are more satisfied with Netgate pfSense Plus Firewall_VPN_Router in terms of its flexibility and customer support."
"Overall, the entire Netgate pfSense Plus Firewall_VPN_Router product has been reliable, though some of their smaller gear aimed at remote offices hasn't been cost-effective."
"My experience with the product is that it is a stable and good product that is easy to use."
"I do not have complaints about Netgate pfSense Plus Firewall_VPN_Router with Firewall, VPN, and Router; it is really comfortable for use, and it does a pretty good job."
 

Cons

"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"In general, I think features can be improved."
"Cisco Secure Access could be improved with fewer bugs; we need to address less software bugs, as there are technical issues and errors in the software, which we are trying to resolve to achieve a more stable version that companies can use without issues, but it is a working process, and we understand this."
"However, the cost of Cisco's products and licensing is high, and mid-size or smaller businesses typically cannot afford Cisco Secure Access."
"The ease of managing Cisco Secure Access is quite challenging; it is not user-friendly, and we have to involve too much time to review the information available in the dashboard, which can be confusing."
"The Talos database is insufficient because Cisco Secure Access web gateway database is not big enough to hold every URL, leading to numerous problems with URLs not being categorized correctly and a slow turnaround for recategorization requests."
"The main area for improvement with Cisco Secure Access would be simplifying initial setup and policy configuration, as some parts can feel complex for new admins."
"I believe Cisco Secure Access can be improved by changing some features, enhancing the user interface, and streamlining reporting."
"The effectiveness of Netgate pfSense Plus Firewall_VPN_Router traffic shaping is quite good, but I am not very satisfied with the interface for control."
"They have to learn something more from FortiGate."
"The pricing for the hardware of Netgate pfSense Plus Firewall_VPN_Router is steep, which is one reason I'd explore other options."
"The most significant drawback in recent years has been the cessation of firmware release downloads."
"I would assess the effectiveness of Netgate pfSense Plus Firewall_VPN_Router's traffic shaping as good, but I would give a six marks only for that compared to others because in the past few years, there has been a stop of improvement or lack of improvement showing in Netgate pfSense Plus Firewall_VPN_Router."
 

Pricing and Cost Advice

"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
38%
Comms Service Provider
10%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise11
Large Enterprise34
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Pricing for Cisco Secure Access has been very reasonable in the context of the entire world of SASE solutions. Setup costs for customers coming off of Umbrella, because of the fact that it is an ev...
What is your primary use case for Cisco Secure Access?
Our main use case for Cisco Secure Access is providing security for hybrid and mobile workforces. One of the big challenges these days is the fact that you will have users in the office, working re...
What advice do you have for others considering Cisco Secure Access?
One of the things about policy verification is with Cisco Secure Access and modern security products in general, policies can become very complicated, very quickly, especially once you start doing ...
What needs improvement with Netgate pfSense Plus Firewall/VPN/Router?
Netgate pfSense Plus Firewall/VPN/Router regularly provides updates. One aspect they can improve is that most people ask whether an antivirus scanning system is available in pfSense. Other companie...
What is your primary use case for Netgate pfSense Plus Firewall/VPN/Router?
We work with Netgate products. We are a reseller and consultant. We have been working with Netgate and Fortinet for around two years.
What advice do you have for others considering Netgate pfSense Plus Firewall/VPN/Router?
For metrics to measure its impact, we do not measure in a formal way. We use bandwidth monitoring to check how effective the solution is. I have not encountered customers asking for additional feat...
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Cisco Secure Access vs. Netgate pfSense Plus Firewall/VPN/Router and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.