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Cisco ScanSafe Web Security SaaS [EOL] vs iboss comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco ScanSafe Web Security...
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iboss
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
 

Featured Reviews

Samir Shah - PeerSpot reviewer
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
Easy to implement with good security and scanning
The software is scalable, no doubt about that. As such, the customers that we have given this software to had previously scaled up. Still, with a new version, we were able to satisfy them without any issue. Cisco is continuously working on making the software better, stronger, and compliant with the latest vulnerabilities. Their main aspect is to have software or hardware that is scalable. There is never an issue with the scalability. I'd rate it five out of five in terms of the ability to scale. This is a data center, so there are a lot of services that are being accessed from different departments. As far as users are concerned, they don't have more users within the data center. However, when it comes to accessing various services from the data center, it is sizeable. There may be 4,000 service requests happening daily. There may not be more than 50 users in general.
Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is valuable to be able to block whole categories or groups at one time."
"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."
"The cyber security features they offer are most trusted."
"The solution is super stable because it is made up of a bunch of mega proxies."
"The web security is great."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"It was a very easy product to install. It can be deployed very fast."
 

Cons

"The solution is not supported because it is legacy and almost out of market."
"The licensing could be better. They are an expensive product."
"Setup is not that difficult, but it really requires proper technical training."
"Cisco has good technical support although sometimes our clients would like it to be better in some areas."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
 

Pricing and Cost Advice

Information not available
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-ba...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use it on Mac systems, it does not work as expected. On the Windows system, around 45...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were using were costly, as Blue Coat was acquired by Symantec, and then Symantec was acqu...
 

Also Known As

ScanSafe Web Security SaaS
iBoss Cloud Platform
 

Overview

 

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: June 2026.
902,417 professionals have used our research since 2012.