Cisco ScanSafe Web Security SaaS [EOL] vs iboss comparison

Cisco ScanSafe Web Security...

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Executive Summary

We performed a comparison between Cisco ScanSafe Web Security SaaS [EOL] and iboss based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco ScanSafe Web Security...

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

iboss

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)

Featured Reviews

Enrique-Diaz Jolly

Principal Consulting Engineer, Founder, Own at Jolly Security Inc

Super stable with huge capacity but is retired so is no longer supported

The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.

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Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is valuable to be able to block whole categories or groups at one time."

"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."

"The solution is super stable because it is made up of a bunch of mega proxies."

"The web security is great."

"The cyber security features they offer are most trusted."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"iboss is definitely very good in terms of service."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"The console is cloud-based, which is something I really appreciate."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

More iboss pros

Cons

"The solution is not supported because it is legacy and almost out of market."

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."

"Setup is not that difficult, but it really requires proper technical training."

"The licensing could be better. They are an expensive product."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."

"The reporting feature needs improvement."

"Sometimes, obviously, there are bugs."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"To scale up, a new iboss Node Blade Chassis must be purchased."

More iboss cons

Pricing and Cost Advice

Information not available

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	7
Large Enterprise	8

Questions from the Community

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What needs improvement with iboss?

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What is your primary use case for iboss?

We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use it on Mac systems, it does not work as expected. On the Windows system, around 45...

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What is your experience regarding pricing and costs for iboss?

I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were using were costly, as Blue Coat was acquired by Symantec, and then Symantec was acqu...

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Comparisons

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Compared 10% of the time

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Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 9% of the time

FortiSASE vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

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Product Reports

Secure Web Gateways (SWG)

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Cisco ScanSafe Web Security SaaS [EOL] report

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Also Known As

ScanSafe Web Security SaaS

iBoss Cloud Platform

Overview

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Cisco

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Secure Web Gateways (SWG)