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Cisco ScanSafe Web Security SaaS [EOL] vs iboss comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco ScanSafe Web Security...
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iboss
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
 

Featured Reviews

Enrique-Diaz Jolly - PeerSpot reviewer
Principal Consulting Engineer, Founder, Own at Jolly Security Inc
Super stable with huge capacity but is retired so is no longer supported
The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.
Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web security is great."
"It is valuable to be able to block whole categories or groups at one time."
"The cyber security features they offer are most trusted."
"The cyber security features they offer are most trusted"
"The solution is super stable because it is made up of a bunch of mega proxies."
"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Our primary use case for this product is DLP,"
"It was a very easy product to install. It can be deployed very fast."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
 

Cons

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."
"The licensing could be better."
"The solution is not supported because it is legacy and almost out of market."
"Setup is not that difficult, but it really requires proper technical training."
"The solution is not supported well because it is legacy."
"The licensing could be better. They are an expensive product."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"SSL decryption: We had issues with learners using apps instead of using web browsers."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
 

Pricing and Cost Advice

Information not available
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
 

Questions from the Community

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What needs improvement with iboss?
iboss can increase security in cyberspace. I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly. These kinds of features would definitely help thei...
What is your primary use case for iboss?
I use iboss for corporate VPN and all the corporate VRF, with basically all user traffic proxying to the internet.
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alternatives available, but they do not perform as well. Since iboss is cloud-based,...
 

Also Known As

ScanSafe Web Security SaaS
iBoss Cloud Platform
 

Overview

 

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: April 2026.
889,855 professionals have used our research since 2012.