Cisco ScanSafe Web Security SaaS [EOL] vs iboss comparison

Cisco ScanSafe Web Security...

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Executive Summary

We performed a comparison between Cisco ScanSafe Web Security SaaS [EOL] and iboss based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG).

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: August 2026).

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Helped 912,006 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco ScanSafe Web Security...

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

iboss

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)

Featured Reviews

Samir Shah

CEO / Managing Director at Infinity Access Technologies Pvt Ltd

Easy to implement with good security and scanning

The software is scalable, no doubt about that. As such, the customers that we have given this software to had previously scaled up. Still, with a new version, we were able to satisfy them without any issue. Cisco is continuously working on making the software better, stronger, and compliant with the latest vulnerabilities. Their main aspect is to have software or hardware that is scalable. There is never an issue with the scalability. I'd rate it five out of five in terms of the ability to scale. This is a data center, so there are a lot of services that are being accessed from different departments. As far as users are concerned, they don't have more users within the data center. However, when it comes to accessing various services from the data center, it is sizeable. There may be 4,000 service requests happening daily. There may not be more than 50 users in general.

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Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cyber security features they offer are most trusted."

"The web security is great."

"It is valuable to be able to block whole categories or groups at one time."

"The solution is super stable because it is made up of a bunch of mega proxies."

"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss is definitely very good in terms of service."

"Our primary use case for this product is DLP,"

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Content filtering is the most useful feature of iboss."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

More iboss pros

Cons

"Setup is not that difficult, but it really requires proper technical training."

"The solution is not supported because it is legacy and almost out of market."

"The licensing could be better. They are an expensive product."

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Sometimes, obviously, there are bugs."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

More iboss cons

Pricing and Cost Advice

Information not available

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

Questions from the Community

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What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues. Some advanced policy configurations have a learning cur...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote users from web-based threats. In my day-to-day work, I enforce web access polici...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and highly competitive compared to legacy network security vendors.

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Comparisons

Cisco Umbrella vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 31% of the time

Forcepoint Secure Web Gateway vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 29% of the time

Zscaler Internet Access vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 24% of the time

More Cisco ScanSafe Web Security SaaS [EOL] Competitors

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

FortiSASE vs iboss

Compared 6% of the time

More iboss Competitors

Product Reports

Secure Web Gateways (SWG)

Download Cisco ScanSafe Web Security SaaS [EOL] product report

Cisco ScanSafe Web Security SaaS [EOL] report

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Also Known As

ScanSafe Web Security SaaS

iBoss Cloud Platform

Overview

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Cisco

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Secure Web Gateways (SWG)