We performed a comparison between Cisco ScanSafe Web Security SaaS and iboss based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The web security is great."
"The cyber security features they offer are most trusted"
"It is valuable to be able to block whole categories or groups at one time."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Its initial setup was straightforward."
"Our primary use case for this product is DLP,"
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Technical support is pretty sharp and very responsive."
"It was a very easy product to install. It can be deployed very fast."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The licensing could be better."
"The solution is not supported well because it is legacy."
"Setup is not that difficult, but it really requires proper technical training."
"Sometimes, obviously, there are bugs."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"File integrity monitoring would be very advantageous as an additional feature."
"The dashboards for local use could be better."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Its pricing could be better."
Cisco ScanSafe Web Security SaaS is ranked 29th in Secure Web Gateways (SWG) with 3 reviews while iboss is ranked 22nd in Secure Web Gateways (SWG) with 8 reviews. Cisco ScanSafe Web Security SaaS is rated 7.4, while iboss is rated 8.4. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Easy to implement with good security and scanning". On the other hand, the top reviewer of iboss writes "Stable and quick to set up but needs more clear status information for end users". Cisco ScanSafe Web Security SaaS is most compared with Cisco Umbrella, whereas iboss is most compared with Zscaler Internet Access, Cisco Umbrella, Prisma Access by Palo Alto Networks, Zscaler Zero Trust Exchange and Fortinet FortiGate SWG. See our Cisco ScanSafe Web Security SaaS vs. iboss report.
See our list of best Secure Web Gateways (SWG) vendors.
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