Cisco Provider Connectivity Assurance vs OpenText Network Operations Management comparison

Cisco and OpenText are both solutions in the Network Monitoring Software category. Cisco is ranked #43 with an average rating of 8.0, while OpenText is ranked #64 with an average rating of 8.0. Cisco holds a 0.7% mindshare in NMS, compared to OpenText’s 0.3% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

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1,596 Comparison Views

100% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

656 Views
518 Comparison Views

75% willing to recommend

Cisco Provider Connectivity...

OpenText Network Operations...

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Executive SummaryUpdated on Dec 28, 2025

Cisco Provider Connectivity Assurance and OpenText Network Operations Management are competing products in the network management and assurance category. OpenText Network Operations Management has an advantage in features due to its comprehensive network management functionalities, despite Cisco's effective pricing and support.

Features: Cisco Provider Connectivity Assurance offers network diagnostic capabilities, real-time monitoring for provider networks, and cost-effective solutions. OpenText Network Operations Management provides advanced analytics, automation, and a broad range of network management functionalities.

Room for Improvement: Cisco Provider Connectivity Assurance could improve its customer support options and expand its functionality for broader network environments. OpenText Network Operations Management might benefit from reducing its initial setup costs and enhancing user interface simplicity. Both products can enhance their customization capabilities to better meet diverse client needs.

Ease of Deployment and Customer Service: OpenText Network Operations Management offers a flexible deployment model and strong customer support. Cisco Provider Connectivity Assurance provides a straightforward deployment process with reliable but limited support options. Deployment flexibility varies, with OpenText offering more versatile solutions.

Pricing and ROI: Cisco Provider Connectivity Assurance provides lower initial setup costs and promises a good ROI with cost-effective solutions. OpenText Network Operations Management requires higher initial costs but offers superior long-term ROI, driven by extensive features and automation.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. OpenText Network Operations Management Report (Updated: December 2025).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. OpenText Network Operations Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Network Monitoring Software

43rd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (43rd)

OpenText Network Operations...

Ranking in Network Monitoring Software

64th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (19th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, down from 1.1% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Cisco Provider Connectivity Assurance	0.7%
OpenText Network Operations Management	0.3%
Other	99.0%

Network Monitoring Software

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"One valuable feature we have is real-time monitoring for connection issues."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."

"One valuable feature we have is real-time monitoring for connection issues."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

More Cisco Provider Connectivity Assurance pros

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"When it comes to customization, Micro Focus is more mature than its competitors."

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

Cons

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"Human resource costs can be high when dealing with connection issues."

"The Accedian Skylight user interface still has room for improvement."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

More Cisco Provider Connectivity Assurance cons

"It may need a more customizable UI."

"The user interface is outdated and needs improvement, especially for service and topology maps."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"The user interface is outdated and needs improvement, especially for service and topology maps."

Pricing and Cost Advice

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"It provides value and the cost is not huge."

"The pricing is cheaper than other competing products, which is better for our budgets."

"Pricing is a little bit expensive."

"The price is competitive overall, depending on the type of customer."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

More Cisco Provider Connectivity Assurance pricing and cost advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Manufacturing Company

10%

Financial Services Firm

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

No data available

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

See all answers

What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

See all answers

What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

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Compared 55% of the time

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Compared 45% of the time

More OpenText Network Operations Management Competitors

Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

January 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

Network Management Applications

January 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

Micro Focus Network Operations Management

Overview

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

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Buyer's Guide

Cisco Provider Connectivity Assurance vs. OpenText Network Operations Management

December 2025

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