Cisco Provider Connectivity Assurance vs IBM Instana Observability comparison

Cisco Provider Connectivity Assurance vs. IBM Instana Observability

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (40th)

IBM Instana Observability

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.3%, down from 0.3% compared to the previous year. The mindshare of IBM Instana Observability is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

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Tomas Kim

Managing Director at BA Solutions

Not expensive and offers good performance

The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature we have is real-time monitoring for connection issues."

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."

"The performance of Accedian Skylight is better than other vendors."

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"The response times, with the performance, are really interesting too, where you can see the packet loss."

"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

More Cisco Provider Connectivity Assurance pros

"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."

"The solution has a one-second resolution, giving you the status of your application within one second."

"The most valuable feature of the solution is performance."

Cons

"The UI interface of Accedian Skylight could improve."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"This solution is expensive compared to some others."

"Human resource costs can be high when dealing with connection issues."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"The Accedian Skylight user interface still has room for improvement."

More Cisco Provider Connectivity Assurance cons

"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."

"The product's initial setup phase is not very easy."

"The solution should include log management and improve reporting and integration with Cognos."

Pricing and Cost Advice

"We understand there's a significant cost difference, but have yet to investigate fully."

"Pricing is a little bit expensive."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"It provides value and the cost is not huge."

"The pricing is cheaper than other competing products, which is better for our budgets."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

More Cisco Provider Connectivity Assurance pricing and cost advice

"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."

"The tool's cost is normal as per the market. The tool is not expensive."

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857,162 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

38%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

17%

Manufacturing Company

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

What is your primary use case for Accedian Skylight?

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

What is your experience regarding pricing and costs for IBM Instana Observability?

The tool's cost is normal as per the market. The tool is not expensive.

What needs improvement with IBM Instana Observability?

The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...

What is your primary use case for IBM Instana Observability?

Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...

ThousandEyes vs Cisco Provider Connectivity Assurance

Comparisons

Compared 45% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 15% of the time

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 13% of the time

NETSCOUT nGeniusONE vs Cisco Provider Connectivity Assurance

Compared 10% of the time

Zabbix vs Cisco Provider Connectivity Assurance

Compared 8% of the time

More Cisco Provider Connectivity Assurance Competitors

Elastic Observability vs IBM Instana Observability

Compared 36% of the time

Grafana vs IBM Instana Observability

Compared 17% of the time

Splunk Observability Cloud vs IBM Instana Observability

Compared 8% of the time

IBM Tivoli Composite Application Manager vs IBM Instana Observability

Compared 8% of the time

Dynatrace vs IBM Instana Observability

Compared 7% of the time

More IBM Instana Observability Competitors

Product Reports

Cisco Provider Connectivity Assurance

Download Cisco Provider Connectivity Assurance product report

Cisco Provider Connectivity Assurance report

Application Performance Monitoring (APM) and Observability

Download IBM Instana Observability product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance offers real-time application and network performance monitoring, VPN management, and network diagnostics across multiple sites.

Organizations use Cisco Provider Connectivity Assurance for active and passive monitoring, stress testing, and troubleshooting performance issues. Deployed both on-premise and in the cloud, it supports IT infrastructure, security, and analytics with end-to-end performance measurement across cloud data centers. The modern, intuitive interface features TWAMP for real-time traffic accuracy and standardized reports, along with insightful dashboards for circuit performance, latency, jitter, and throughput monitoring.

What are the most important features?

TWAMP: Provides real-time traffic accuracy and standardized reporting.
Insightful Dashboards: Monitor circuit performance, latency, jitter, and throughput.
Security Integration: Compatible with tools like Splunk for enhanced security.
Application Support: Facilitates comprehensive network performance analysis.

What benefits or ROI should users look for in reviews?

Quick Corrective Actions: Immediate response capabilities for performance issues.
Easy Navigation: User-friendly layouts simplify monitoring and troubleshooting.
Comprehensive Analytics: Advanced tools for in-depth network performance insights.
Cloud and On-Premise Options: Flexible deployment to meet different needs.

In industries like finance and healthcare, Cisco Provider Connectivity Assurance ensures robust performance monitoring and quick diagnostics for VPNs and internet lines. It aids in maintaining the integrity and security of data transference, facilitating active and passive monitoring, stress testing, and performance troubleshooting across geographically dispersed locations, ensuring seamless operation and compliance with industry standards.

Cisco

IBM Instana Observability is a versatile tool tailored for real-time monitoring and management of applications, especially in complex cloud environments. It excels in automated root cause analysis, improving system reliability, and dynamic graphing for visualizing system interconnections. With features like real-time alerting, it enhances operational efficiency and aids in prompt issue resolution, making it invaluable for maintaining robust IT operations.

IBM

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Information Not Available

Cisco Provider Connectivity Assurance vs. IBM Instana Observability