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Cisco Jabber vs ShoreTel Sky comparison

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Cisco Jabber

Read 2 Cisco Jabber reviews
1,411 views|1,060 comparisons
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ShoreTel Sky

109 views|74 comparisons
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Questions from the Community
What do you like most about Cisco Jabber?
Top Answer:The most valuable feature is the ability to talk with people in real-time, instead of sending texts.
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What needs improvement with Cisco Jabber?
Top Answer:Cisco Jabber is not a collaborative tool.
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What is your primary use case for Cisco Jabber?
Top Answer:We are a Cisco shop and during the COVID pandemic, we were using Jabber to create virtual environments to communicate with students in India and China.
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Ranking
2nd
out of 28 in Unified Communications
Views
1,411
Comparisons
1,060
Reviews
2
Average Words per Review
286
Rating
8.0
15th
out of 28 in Unified Communications
Views
109
Comparisons
74
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Jabber
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Cisco
Mitel
Overview
Cisco Jabber instantly interacts with instant messaging (IM) and presence; IP Voice and Video Telephony; Mobile Collaboration-Anywhere on Any Device; Communicate within other Web Apps, and Microsoft Office.
ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
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Sample Customers
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Top Industries
VISITORS READING REVIEWS
Comms Service Provider21%
Government16%
Computer Software Company14%
Financial Services Firm8%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise12%
Large Enterprise68%
REVIEWERS
Small Business86%
Large Enterprise14%

Cisco Jabber is ranked 2nd in Unified Communications with 2 reviews while ShoreTel Sky is ranked 15th in Unified Communications. Cisco Jabber is rated 8.0, while ShoreTel Sky is rated 0.0. The top reviewer of Cisco Jabber writes "Facilitates real-time communication and helps save on international calling costs". On the other hand, Cisco Jabber is most compared with Cisco Unified Communications, Skype for Business, 3CX Live Chat, Digium Asterisk and Kamailio SIP Server, whereas ShoreTel Sky is most compared with .

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