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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers."
"Stretch cluster allows us to warranty a service for the customer."
"We used to have a single customer-facing data center, which was vulnerable to failure. This product has allowed us to create high availability between two private data centers."
"You can administer things easily. E.g., if you need more power, you can add a system."
"It is a hyper-converged solution which integrates with the network instead of the product."
"It's very easy to integrate with the ACI network."
"The speed, storage, and management are the most valuable features."
"The initial setup was straightforward. With our partners and the consultancy that we had, we knew what we wanted to do. Therefore, we didn't have any problems with the installation and parametrization."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The most valuable feature of this solution is the SolidFire interface."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"It is highly scalable. Their support is also extremely good."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"It has reduced our hypervisor footprint by around 20%."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
 

Cons

"I have been receiving a memory overflow message every day when I use the solution."
"The initial setup is very complex because there were some issues. It is not clear to how set up this solution."
"Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run."
"I haven't been too impressed with the Cisco HyperFlex HX, honestly. It's a hard concept."
"A stretch function is really needed. Germans think that because of the high availability and the security that two data centers are better but we want edge all in one cluster. This is a needed feature, the cluster feature, and we'd also like to see a possibility for ROBO offices."
"I would have liked it to be able to back up the system to a cloud, to be able to work from any other place"
"The initial setup can be complex."
"The initial setup of the Cisco HyperFlex HX platform was medium-level difficult. It's a little bit different from traditional servers. It takes getting used to the learning curve."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"The networking needs improvement."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
 

Pricing and Cost Advice

"There is a 30 percent additional premium that all the companies are charging for Cisco HyperFlex HX-Series because of the lack of chips and bottlenecks in the market. The cost of the solution is high right now."
"I would like a clearer licensing model. It should explain a bit more what you receive if you buy the more expensive license rather than the standard one."
"I would like the pricing to be cheaper."
"The licensing is perpetual and the only thing that you may need to pay for on a monthly basis is if you're going to use their cloud-based management features."
"We negotiated with Cisco and we got some price benefit from that."
"HyperFlex is relatively expensive, but you get good value for money."
"We have a yearly license."
"Its price is high. Cisco needs to work on the pricing model for this product. Nutanix or VMware are cheaper products, and they provide almost the same functionality. Its price is a big road blocker when we are working with an end customer, and Nutanix and VMware are in competition. If they can reduce its price, it is actually a better choice for customers."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"The licensing fees are renewed annually."
"The price of the solution is okay but could improve."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its pricing is lower than our previous solution."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise17
Large Enterprise57
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, Broadcom, Nutanix and others in HCI. Updated: September 2025.
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