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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
IT Manager - Resp.Department at Parvalorem
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the usability very valuable."
"This solution has improved my organization because workers are more efficient and the time it takes to complete daily activities has been significantly reduced."
"The primary use case is for backup virtualization, active directory servers, and backup file servers."
"It is a stable solution...It is a scalable solution."
"The solution scales extremely well."
"The solution is easy to deploy as they're based on ECS."
"The solution can scale up and out."
"The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines, and it is not constrained by what we want to do."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"The benefits for our organization are the performance that we're able to get out of it, as well as the guaranteed minimum performance from a storage perspective."
"The best thing about the product is this is the only appliance in the market that separates control of storage from compute."
"Since implementing this solution, we have to do less work."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"HCI definitely improved how flexible we scale, and our entrance into the cloud. The features are very rich, in terms of both avenues. It's helped us flexibly move and shift our workloads around, back and forth."
"NetApp HCI solves predictability challenges with industry-leading performance capabilities that allow the granular control of every application."
 

Cons

"Single console management (like Hyperflex and FIs management). I mean to say that, we need to log in 2 console one for vcenter and another for Hyperflex manager, this should be on same console page either hyperfex manager settings and monitoring in vcenter or vcenter can be managed by hyperflex console too."
"There should be the opportunity to create more than one div group."
"Ultimately we've noticed the updates and upgrades take a bit of an impact on the solution, more so having to reboot the solution and having to restart it."
"The documentation could be substantially better, but the product itself does everything it needs to do."
"The initial setup of the Cisco HyperFlex HX platform was medium-level difficult. It's a little bit different from traditional servers. It takes getting used to the learning curve."
"Stability is really poor, especially the storage stability. We lost data. There were disruptions of clusters and that's one big pain point of the solution. It's not stable enough, the documentation is not good, there's not much documentation available. For every call we need a tech engineer."
"I would like a lighter product; something which can be carried by a mere human. The typical size still looks like a stack of data center-sized servers, which is typically fine, but not so good if you want to carry it around."
"We'd like the product to offer better integration with other products."
"The networking needs improvement."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."
"I would like to have more variety, like GPU cards."
"I would like to see the implementation process improved."
"It is easy to install now, but could potentially be even simpler."
"They could improve the packaging."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
 

Pricing and Cost Advice

"They are not the cheapest on the market. But there's an old saying I like to quote: "If you know that you are getting what you pay for, it's fine if it's expensive.""
"I would like the pricing to be cheaper."
"It's much more expensive than rack servers. It was an issue, but when you compare it to the number of people who were administrative assistants before, it's on the positive ROI side. It's much cheaper."
"The price is a bit high. It could be better, but the product is worth the cost."
"The product could be cheaper."
"We have a yearly license."
"HyperFlex is relatively expensive, but you get good value for money."
"Initially HyperFlex was a little costly, it was higher, but Cisco wanted to get into our company, so they gave us a fair discount."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Its pricing is lower than our previous solution."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"The licensing fees are renewed annually."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Outsourcing Company
12%
Marketing Services Firm
8%
Construction Company
21%
Outsourcing Company
11%
Financial Services Firm
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise17
Large Enterprise57
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

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Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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914,351 professionals have used our research since 2012.