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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very scalable. It is also easy to scan."
"Its most valuable feature is its flexibility."
"The most valuable feature was the backup - it was easy to back up. It was also very easy to administrate and manage the system; much easier and faster. Finally, it was easy to extend the disk capacities."
"Most of our users are Cisco customers, so it fits in within the suites we use. Primarily for me, as a solution architect, it's the technology and architecture that is the most valuable. I know from my technical colleagues that it's easy to use and for the customer, the up-time is the most valuable asset. It's running, has low failure, and so on which is why we use it."
"It's very easy to use and quite a mature product."
"The technical support has been very good for this solution."
"The speed, storage, and management are the most valuable features."
"Cisco technical support is very skilled. From what I've had to access, there were quick responses and the necessary escalation."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"NetApp HCI is a stable solution."
"HCI definitely improved how flexible we scale, and our entrance into the cloud. The features are very rich, in terms of both avenues. It's helped us flexibly move and shift our workloads around, back and forth."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"It is highly scalable. Their support is also extremely good."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"The solution integrates well with all the other applications that we use on our environment."
 

Cons

"It needs improvements in terms of I/O. Sometimes I have felt it is slightly slow while we are trying to provision VMs or access VMs."
"In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors."
"The solution could improve by having more customization."
"The initial setup can be a bit complex."
"The problem is that we always have to keep an eye out for new releases to make sure that the version we're running is up-to-date."
"The product does not have a cloud version...The product should be made more flexible in terms of integration capabilities."
"We would like HyperFlex to connect the storage directly into Fabric Interconnect along with the features of the solution. We have enough ports in HyperFlex. We don't want to buy another set of switches to connect to Fabric Interconnect, complicating the solution."
"One aspect that really needs to be looked at, is to fix the bugs issue."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"I would like to have the ability to replicate to multiple sites."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"To improve the product, they should make it more flexible."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"It is easy to install now, but could potentially be even simpler."
 

Pricing and Cost Advice

"There is a license required to use this solution."
"Our licensing is Hybrid. We have all of our applications for billing and outage management through this."
"The cost is expensive, but there is a chance to save money in the future."
"Our licensing costs are large, but it is combined between all of the Cisco products that we have."
"HyperFlex is relatively expensive, but you get good value for money."
"For customers in the private sector, this product can have a very high return on investment."
"Cisco HyperFlex HX-Series is expensive. It's a standard license, and we pay for it yearly. I think we pay about 700."
"Initially HyperFlex was a little costly, it was higher, but Cisco wanted to get into our company, so they gave us a fair discount."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"The price of the solution is okay but could improve."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its price is comparable to the competitors in the market."
"Its pricing is lower than our previous solution."
"The licensing fees are renewed annually."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
20%
Real Estate/Law Firm
18%
Computer Software Company
16%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, VMware, Nutanix and others in HCI. Updated: April 2025.
849,963 professionals have used our research since 2012.