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Cisco Hybrid Mesh Firewall vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations reported rapid returns with Cisco Hybrid Mesh Firewall, noting cost savings, improved metrics, and enhanced security controls.
Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
With Cisco Hybrid Mesh Firewall, that need is completely eradicated.
Sales And Brand Strategist at CrossConnect
I believe there is a return on investment with Cisco Hybrid Mesh Firewall for every company that deploys it, as they typically see returns quickly, often within a few months, and the value measured is reasonable and comes back quickly.
Solution Principal Senior . at Insight
Because of the integrated ecosystem, we are able to gain better insight and develop better controls around securing our system.
Manager, Network at a healthcare company with 10,001+ employees
 

Customer Service

Sentiment score
7.7
Cisco Hybrid Mesh Firewall support is praised for responsiveness and expertise, despite licensing concerns and shift change issues.
Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
I would evaluate my customer service and technical support experience as fantastic.
Manager, Network at a healthcare company with 10,001+ employees
I would evaluate the customer service and technical support as a white-glove experience for sure.
Sales And Brand Strategist at CrossConnect
I evaluate the customer service and technical support as excellent, as the support provided by Cisco is superior to other companies I have dealt with across various products.
Solution Principal Senior . at Insight
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
 

Scalability Issues

Sentiment score
7.7
Cisco Hybrid Mesh Firewall scales effectively, supports East-West traffic, and is praised despite some deployment challenges.
Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
I find that Cisco Hybrid Mesh Firewall is well-prepared to scale with the growing needs of my organization, as it is designed with scalability in mind.
Solution Principal Senior . at Insight
It scales well with the growing needs of my organization.
IT Director at a retailer with 10,001+ employees
Cisco Hybrid Mesh Firewall scales well with the growing needs of our organization.
Senior Domain Architect II at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Cisco Hybrid Mesh Firewall's stability has improved, resolving initial issues and ensuring a smooth transition without disruptions.
Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
I have not experienced any downtime, crashes, or performance issues.
Manager, Network at a healthcare company with 10,001+ employees
No downtime or crashes experienced once it has been onboarded.
Solution Principal Senior . at Insight
I have not experienced any downtime or crashes with Cisco Hybrid Mesh Firewall.
Sales And Brand Strategist at CrossConnect
 

Room For Improvement

Cisco Hybrid Mesh Firewall needs improved licensing, networking features, integration, documentation, pricing, and enhanced security product support.
Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
Licensing is always a pain point and represents the worst aspect of the solution.
Senior Domain Architect II at a tech vendor with 10,001+ employees
Whenever we ask for a feature while working with Cisco, within a day, we get the feature added.
Sales And Brand Strategist at CrossConnect
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the migration path was quite unset and very vague and ambiguous.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
 

Setup Cost

Enterprise buyers find Cisco Hybrid Mesh Firewall affordable and valuable, with special pricing, reinvestment potential, and justified investment benefits.
Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
While some vendors offer cheaper options, the real value lies in the technology and the support provided by Talos and TAC, justifying its price in comparison to other vendors.
Solution Principal Senior . at Insight
Pricing has been competitive, and any savings we make on infrastructure can be reinvested in patient experience, care, and safety.
Manager, Network at a healthcare company with 10,001+ employees
My experience with the pricing, setup costs, and licensing has been satisfactory.
IT Director at a retailer with 10,001+ employees
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
 

Valuable Features

Cisco Hybrid Mesh Firewall offers centralized management, integration, monitoring, segmentation, and machine learning for streamlined security operations and cost savings.
Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
The centralized management console has helped my organization streamline security policies because we have a single place to view logs, ingestion, and to correlate all logs and events from one dashboard.
Solution Principal Senior . at Insight
We also have the ability to document changes and indeed have the ability to roll back failed changes in a much more expeditious manner with an audit trail, which ensures that both our network team and our security and compliance organizations are confident that we can not only effectively implement change, but we can also manage the risk that comes along with change.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
The most valuable feature is the integration with all of the other Cisco tools that we have, and its platform-first approach.
Manager, Network at a healthcare company with 10,001+ employees
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The way the rule sets are configured makes it an easily understandable way to manage.
Managing Consultant at Affordable IT
 

Categories and Ranking

Cisco Hybrid Mesh Firewall
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Firewalls (21st), Firewall Security Management (9th)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (10th)
 

Featured Reviews

BC
Sales And Brand Strategist at CrossConnect
Smart switching has transformed data center security and now simplifies stateful segmentation
To improve Cisco Hybrid Mesh Firewall, I think right now awareness is the biggest area for improvement. Cisco should focus on raising awareness about what the firewall on the switch actually is and how policy has changed. That is a massive story that has not been emphasized enough regarding saving time and effort due to the combination of all these tools. From a feature perspective, I am discovering new features as we deploy, so I do not know if there is a good answer yet because we are at the forefront of this technology. I can tell you that whenever we ask for a feature while working with Cisco, within a day, we get the feature added. For instance, understanding flow data is crucial. Within the N9300, to be able to apply the policy as we are discussing, you need to understand your network flow and what communicates with what. We were able to collaborate with the Cisco BU to refine how we consume that data and migrate old policies to the new structure necessary with Cisco Hybrid Mesh Firewall and HyperShield.
SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Construction Company
11%
Marketing Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Hybrid Mesh Firewall?
My experience with the pricing, setup cost, and licensing of Cisco Hybrid Mesh Firewall is that it was minimal compared to the cost difference between what traditional N9300 would have cost to empo...
What needs improvement with Cisco Hybrid Mesh Firewall?
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the mig...
What is your primary use case for Cisco Hybrid Mesh Firewall?
My main use case for Cisco Hybrid Mesh Firewall is the consolidation of multiple tools into one management platform.A specific example of how I use Cisco Hybrid Mesh Firewall for consolidation is t...
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
 

Overview

 

Sample Customers

Information Not Available
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
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