

Find out in this report how the two Unified Communications as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Mindshare (%) |
|---|---|
| PanTerra Unified Communications as a Service | 4.9% |
| Cisco Hosted Unified Communications Services | 6.7% |
| Other | 88.4% |
Cisco Hosted Unified Communications Services provides a cloud-based platform that enhances enterprise communication through scalable, reliable, and secure solutions, enabling seamless collaboration in various business environments.
Cisco Hosted Unified Communications Services offers a comprehensive suite designed for efficient corporate collaboration. It facilitates modern communication through cloud-hosted infrastructure, promoting business agility. Ideal for remote and office-based teams, it ensures consistent communication with tools that bring voice, video, messaging, and conferencing on a single platform and is known for its robust security features and flexible deployment options.
What are the standout features?In industries such as healthcare, finance, and education, Cisco Hosted Unified Communications Services play a crucial role in improving real-time collaboration among teams, allowing for faster decision-making and patient care, enhanced finance operations, and dynamic teaching experiences. The adaptability of these services meets the specific demands of these sectors, making it a valuable asset for modern industry requirements.
PanTerra Unified Communications as a Service offers a comprehensive platform, Streams, integrating communication tools such as voice, video, and messaging within a cloud-based system for efficient collaboration.
Streams by PanTerra Networks enables seamless business communication with its cloud-based unified communications and collaboration platform. Catering to enterprises, it supports secure, scalable interactions combining tools like voice, video, team messaging, SMS, file sharing, and more, through a unified interface available on desktop and mobile. It features integrated softphone, call recording, and AI-powered tools such as Luna virtual receptionist and Admin AI portal. The platform is designed to boost efficiency in distributed teams, offering CRM and app integrations, detailed analytics, and an omnichannel contact center with chat, email, and social messaging capabilities.
What are the most important features?In industries like healthcare and finance, PanTerra Unified Communications as a Service is implemented to streamline complex workflows, ensuring secure communications vital for compliance and patient data management. Retailers utilize it to manage customer interactions and improve service levels, while tech firms leverage it to maintain collaborative innovation across remote teams.
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