LoginRadius and Cisco Duo are two primary players in the identity management space. Users seem happier with the pricing and support of LoginRadius, while Cisco Duo appears to be superior in its feature set.
Features: User reviews highlight LoginRadius' strength in handling user authentication, effective social login integrations, and user-friendly interface. For Cisco Duo, users value its advanced multi-factor authentication, detailed security policies, and comprehensive security measures.
Room for Improvement: LoginRadius users mention the need for better documentation, more customizable reporting options, and enhanced user support materials. For Cisco Duo, users would like to see improvements in integration capabilities with other third-party applications, a more streamlined user interface, and faster customer support response times.
Ease of Deployment and Customer Service: LoginRadius is praised for its straightforward deployment process and responsive customer support team. Cisco Duo is also noted for its ease of deployment, though some users find the initial setup slightly more complex. Customer service for Cisco Duo is generally well-regarded but can be slower at times.
Pricing and ROI: Users find LoginRadius to offer favorable pricing and report a positive return on investment. Cisco Duo is seen as more expensive but justifiable due to its richer feature set. While LoginRadius provides strong value for its cost, Cisco Duo's extensive features justify its higher price for those requiring more robust security functions.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
They got back to us quickly, were nice, and gave us what we needed.
Other support sections have failed miserably because of the lack of response time.
I would rate the technical service and customer support of Cisco Duo a ten out of ten.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
It is very reliable, easy to use, and I don't have too many issues with it.
There has been no downtime, crashes, or performance issues with Cisco Duo.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
There has to be a way to make the whole process of push notifications easier, so that when I have my phone with me, I do not have to do anything.
The approximate cost is around eighty dollars per user.
Licensing is straightforward and convenient for higher education because student populations are included.
I am pleased that the prices remained stable after Cisco acquired the solution.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud.
Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.
Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.
What are Cisco Duo’s Essential Features?Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.
LoginRadius empowers businesses to deliver a delightful customer experience without compromising security. Using our customer identity platform, companies can offer a streamlined login process while protecting digital accounts and complying with data privacy regulations.
LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights.
The company has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.
LoginRadius is headquartered in Vancouver, Canada, with additional offices in Toronto, USA, United Kingdom, Australia, and India.
Improve Customer Engagement with Seamless Registration and Authentication:
Remove barriers to customer acquisition and conversion across all digital properties. Options include standard username and password, phone registration, and passwordless login.
Secure Customer Identities and Build Trust:
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up. Meet all major regional regulations and policies with LoginRadius Cloud Storage, deployed over 29 data centers worldwide.
Leverage Identity for Growth:
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution that addresses all customer identity needs in one platform.
Get a Deep Understanding of Customers with Unified Profiles:
Deploy a single customer identity to track and recognize customers at each touchpoint in their journey. Progressively gain a better understanding of how they interact with your brand so you can personalize the digital experience.
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