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Cisco Duo vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Ranking in Authentication Systems
2nd
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
28th
Ranking in Authentication Systems
26th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 4.3% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
i-Sprint AccessMatrix Universal Access Management1.7%
Other95.1%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Cisco Duo have benefited our organization in terms of security level because before, it was not secure—anybody could get your password and log in—however, with that second layer of defense, it helps us and helps our community."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user—one user can use many applications integrated with Cisco Duo."
"The best part about Cisco Duo is that it is easy to use and relatively very straightforward, with multiple options available."
"Right now, I do not think there is anything about Cisco Duo that I would improve; I have been happy with everything so far."
"The product is really amazing, and I think it is one of the best documentation sets I have ever seen."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"Duo allowed us to greatly enhance our security."
"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features."
"I don't see Cisco Duo playing a significant role in managing agentic AI identities at this moment."
"If you want easier management, Duo wouldn't meet that need."
"Compared to other vendors, Cisco Duo is on the pricey end."
"The deployment experience was more difficult than we expected because we had some problems with the version of the OS that we have in our servers."
"I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system. You have to authenticate and do your regular login and your Active Directory logins."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"The product’s pricing is reasonable."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"Its price is reasonable. It is not highly expensive."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Find out what your peers are saying about Cisco Duo vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.